8111 Concord Mills Boulevard #710, Concord, NC 28027, USA
Hey North Carolina locals! When you're on the hunt for that perfect pair of jeans, a fresh new top, or the latest trends in accessories and footwear, you know that a great clothing store can make all the difference. Right here in Concord, we have Buckle, a popular destination known for its selection of both well-known brands and unique private labels. This article is your guide to what makes our local Buckle at Concord Mills a go-to spot for many, from its fashion-forward offerings to its approach to customer service, all from your perspective as a savvy North Carolina shopper.
Buckle is an American fashion retailer that specializes in offering a curated selection of brand-name and private label apparel, footwear, and accessories for both men and women. With a history stretching back to 1948, Buckle has evolved into a prominent presence in malls across the United States, and we're fortunate to have a well-regarded location right here at 8441 Concord Mills Boulevard in Concord, NC.
At its core, Buckle is known for its extensive denim collection, offering a wide range of fits, styles, and washes from popular brands as well as their own highly popular private labels like BKE and Buckle Black. Beyond denim, the store features a diverse array of casual bottoms, fashion tops, shirts, dresses, rompers, sportswear, outerwear, and swimwear. To complete any outfit, you'll also find an impressive selection of footwear, fragrances, sunglasses, bags, purses, wallets, and other accessories. The company's philosophy revolves around helping customers express their individuality through fashion, providing "time-perfected fits and must-have staples." They emphasize a personalized shopping experience, often with dedicated sales associates ready to assist.
It's important for local shoppers to be aware that while many customers report consistently positive experiences, especially regarding staff knowledge and friendliness, there have been some concerns raised about specific store policies, particularly concerning returns and exchanges with damaged tags. Understanding these nuances can help ensure a smoother shopping trip. Overall, Buckle aims to be a preferred specialty store for those who appreciate quality, on-trend apparel and a personalized approach to retail.
Our local Buckle store is perfectly situated for easy access by North Carolina residents, especially those in the greater Charlotte metropolitan area. You'll find it at 8441 Concord Mills Boulevard Suite R2, Concord, NC 28027, USA. This address places it squarely within Concord Mills, one of the region's largest and most popular shopping destinations.
Being located in Concord Mills offers significant advantages for accessibility. The mall itself is strategically positioned near major interstates like I-85 and I-77, making it a straightforward drive for shoppers coming from various parts of North Carolina, including Charlotte, Gastonia, Salisbury, and beyond. Concord Mills boasts extensive parking facilities, ensuring that finding a spot is rarely an issue, even during peak shopping seasons. The mall is also serviced by local bus routes, providing options for those who rely on public transportation. Once inside the mall, Buckle is typically well-signed and easy to locate among the other numerous retail establishments. This prime location within a major regional mall ensures that our local Buckle is a convenient and easily reachable destination for all your fashion needs.
Buckle provides a range of services designed to enhance the shopping experience for its customers, focusing on personalized assistance and convenient options:
In-Store Sales of Apparel, Footwear, & Accessories: The primary service is offering a wide selection of brand name and private label clothing, including extensive denim collections, tops, bottoms, dresses, outerwear, and swimwear, alongside a variety of shoes, bags, jewelry, and fragrances.
Personal Shopper/Stylist Assistance: Buckle prides itself on providing a personalized shopping experience. Sales associates are often trained as stylists who can help customers find the perfect fit, style, and complete outfits, offering knowledgeable "customer service and support."
Free In-Store Pickup: Customers can shop online at Buckle.com and choose to have their orders shipped for free to the Concord Mills store for convenient pickup, which is ideal for locals.
Returns and Exchanges: Buckle has a return policy for merchandise that is unworn, unwashed, with original tags attached, within 60 days of purchase. Refunds are issued to the original form of payment. However, it's important to note customer feedback regarding strict enforcement of the "tags attached" policy, even with a receipt.
Buckle Rewards Program: A free loyalty program where members earn points for purchases, which can be redeemed for discounts. Premier and VIP tiers offer accelerated points earning and additional benefits.
Buckle Credit Card: Offers cardholders exclusive discounts (e.g., 10% off first purchase), double rewards points, and potential for higher tiers in the loyalty program.
Military Discount: Buckle offers a 10% discount on all orders for active duty and veteran members of the United States Armed Forces, including National Guard and Reserves, their spouses, and dependents.
While many customers laud the "friendly and knowledgeable employees," it's crucial for shoppers to be aware of the strict return policy regarding tags, as some experiences have highlighted challenges even with receipts if tags are damaged or missing.
Buckle at Concord Mills offers several compelling features and highlights that make it a standout clothing store for North Carolina locals:
Extensive Denim Collection: Buckle is renowned for its vast selection of denim jeans, offering a wide range of fits, washes, and styles from popular brands as well as their own highly regarded private labels like BKE and Buckle Black. They aim to help every customer find their perfect pair.
Trend-Right Apparel and Accessories: Beyond denim, the store consistently stocks the latest fashion trends in tops, casual bottoms, dresses, outerwear, and sportswear. They also offer a comprehensive array of footwear, bags, jewelry, and fragrances to complete any look, catering to a style-conscious demographic.
Personalized Styling and Customer Service: Many customers consistently praise the "great customer service and support" and "friendly and knowledgeable employees" who are "always ready to assist with a smile." The store encourages a personalized shopping experience, with staff often acting as stylists to help customers wardrobe their looks.
Loyalty Rewards Program: The free Buckle Rewards program allows shoppers to earn points on purchases, leading to discounts on future buys. This incentivizes repeat visits and provides ongoing value for loyal customers.
Convenient Mall Location: Situated within the bustling Concord Mills mall, the store benefits from easy accessibility, ample parking, and proximity to numerous other retail, dining, and entertainment options, making it a convenient stop for a full day of shopping.
Private Label Brands: Buckle develops its own popular private label brands like BKE, Gimmicks, Buckle Black, and Departwest, offering unique styles and quality that you won't find anywhere else.
While the positive customer service is frequently highlighted, it's important for shoppers to note the strict return policy regarding damaged or missing tags, as this has been a point of frustration for some, despite having a receipt.
Buckle often runs various promotions and offers to provide value and incentives for its customers. For North Carolina locals shopping at the Concord Mills location, here are the types of promotions you can typically expect:
Buckle Rewards Program: This is a free loyalty program. Members earn 1 point for every dollar spent. For every 300 points earned, members receive a $10 discount redeemable on future qualifying purchases. Premier and VIP cardholders earn points at accelerated rates.
Buckle Credit Card Benefits: Opening and using a Buckle Credit Card can often lead to an immediate discount (e.g., 10% or 15% off your first purchase). Cardholders also frequently earn double rewards points, accelerating their progress in the loyalty program.
Military Discount: Buckle offers a standing 10% discount to active duty and veteran members of the United States Armed Forces, their spouses, and dependents. This is applicable to all orders.
Sale Section & Clearance Events: The store maintains a dedicated "Sale" section where you can find heavily discounted items, often up to 75% off original prices. These items include jeans, dresses, shirts, and skirts. Keep an eye out for seasonal clearance events for even deeper savings.
Email Sign-Up Offers: Subscribing to Buckle's email newsletters often provides exclusive access to new arrivals, sales notifications, and occasional coupon codes.
Free Ship-to-Store: While not a direct discount, Buckle offers free shipping if you choose to have your online order sent to the Concord Mills store for pickup, saving on shipping fees.
Specific Product Promotions: Periodically, Buckle may run specific promotions on certain product categories or brands, such as "Buy 1 Get 1 30% Off" on select women's accessories or discounts on specific footwear brands like HeyDude shoes.
For the most current and localized promotions at the Concord Mills store, it's always best to visit in person, check their official website, or inquire with the staff, who are generally knowledgeable about ongoing deals. Remember to clarify any specific conditions, especially those related to returns on promotional items.
For North Carolina locals who wish to contact Buckle at Concord Mills for inquiries about products, store hours, or other assistance, here are the details:
Address: 8441 Concord Mills Boulevard Suite R2, Concord, NC 28027, USA
Phone: (704) 979-3710
Mobile Phone: +1 704-979-3710
Store Hours: Monday-Saturday: 10:00 AM - 8:00 PM; Sunday: 11:00 AM - 6:00 PM
Calling ahead can be particularly useful if you're looking for a specific item, wish to confirm the latest inventory, or have questions about their return policy to ensure a smooth shopping experience.
For North Carolina locals in the Concord area and beyond, Buckle at Concord Mills stands out as a highly suitable destination for those seeking a blend of popular brands and unique styles in apparel, especially denim. Its strength lies in offering a diverse inventory that caters to modern fashion sensibilities, ensuring you can find everything from your next favorite pair of jeans to a complete outfit, including shoes and accessories.
A significant draw for locals is the store's commitment to personalized customer service. While there was a contrasting review, the overwhelmingly positive feedback highlights a "great experience" with "friendly and knowledgeable employees" who are "always ready to assist with a smile." This focus on helping you find the right fit and style enhances the overall shopping journey. The convenient location within the expansive Concord Mills mall, with its ample parking and easy access, further adds to the store's appeal as a practical and enjoyable shopping trip. For North Carolinians who value quality fashion, a wide selection, and a personalized approach to finding their next favorite look, Buckle in Concord Mills provides a compelling and rewarding retail experience right here in our community.