Aerie Store

For many residents of Colorado Springs seeking comfortable, stylish, and body-positive apparel, the Aerie Store at 1645 Briargate Pkwy Suite 211 is a popular destination. As a brand, Aerie has carved out a unique niche in the fashion industry by prioritizing comfort, authenticity, and inclusivity, moving beyond traditional beauty standards. This approach resonates deeply with a growing number of consumers who value feeling good in their clothes as much as looking good.

The Colorado Springs Aerie location offers a curated selection of intimates, loungewear, activewear, and clothing designed with soft fabrics and relaxed fits. It's a place where shoppers can explore a range of styles that encourage self-love and confidence. For locals, Aerie provides an alternative to fast fashion, focusing on pieces that are both on-trend and genuinely comfortable for everyday wear, from relaxing at home to tackling a Colorado adventure.

The Aerie Store is conveniently located at 1645 Briargate Pkwy Suite 211, Colorado Springs, CO 80920, USA. This address places it within The Promenade Shops at Briargate, a well-known and upscale outdoor lifestyle center in Colorado Springs. The Promenade Shops are a prime retail destination, easily accessible from major roads such as Briargate Parkway and Interstate 25, which makes the Aerie store a convenient stop for shoppers from various parts of the city and even surrounding areas.

Being part of a larger shopping center, the store benefits from ample parking facilities, ensuring a hassle-free experience for visitors. The design of The Promenade Shops, with its open-air layout, contributes to a pleasant shopping atmosphere. For those who rely on public transportation, specific Mountain Metro Transit bus routes might serve the Briargate area, connecting the shopping center to other parts of Colorado Springs. The ease of access and the inviting environment of The Promenade Shops at Briargate make the Aerie store a practical and enjoyable destination for local Colorado shoppers.

The Aerie Store in Colorado Springs focuses primarily on offering a wide range of apparel and accessories, with an emphasis on customer experience within the retail environment.

• Extensive Apparel Selection: Offers a wide variety of intimates (bras, bralettes, undies), loungewear (sweatshirts, hoodies, joggers, sweatpants), activewear (leggings, sports bras, workout tops from their OFFLINE by Aerie collection), swimwear, and everyday clothing (tees, dresses, shorts, sweaters, cardigans).
• Personalized Shopping Assistance: Staff are available to help customers find their correct sizes, offer styling advice, and provide product recommendations based on individual preferences and needs.
• Returns and Exchanges: Facilitates returns and exchanges for purchases made in-store or online, adhering to Aerie's return policy. Note that customer reviews highlight potential issues with staff attitude during these interactions.
• In-Store Pick-Up (if offered): Many modern retailers like Aerie offer buy online, pick up in-store services, providing convenience for customers who prefer to shop online but collect their items immediately.
• Real Rewards Program Enrollment: Customers can sign up for the Aerie Real Rewards loyalty program in-store, allowing them to earn points on purchases and access exclusive offers.
• Inclusive Sizing: Aerie is known for offering a wide range of sizes across its product categories, aiming to cater to diverse body types.

The Aerie Store in Colorado Springs aims to offer a distinctive shopping experience, though customer feedback indicates some areas for improvement.

• Comfort-Focused Apparel: A primary highlight of Aerie is its strong emphasis on comfort. Products are made from soft fabrics and designed with relaxed fits, making them ideal for everyday wear, lounging, or active pursuits. This focus on comfort resonates with a lifestyle-oriented consumer.
• Body Positivity & Inclusivity: Aerie is widely celebrated for its #AerieREAL campaign, promoting unretouched models and body positivity. This commitment to real bodies and inclusivity is a significant draw for customers who appreciate a brand that celebrates diverse shapes and sizes.
• Wide Range of Intimates & Loungewear: The store offers an extensive selection of bras, bralettes, undies, and loungewear, which are core to the Aerie brand identity. Customers can find options for various fits and styles, from everyday comfort to active support.
• Activewear Collection (OFFLINE by Aerie): The dedicated OFFLINE by Aerie line provides a strong offering in activewear, including leggings, sports bras, and tops designed for both performance and comfort, making it suitable for Colorado's active lifestyle.
• Generally Welcoming Environment: The brand generally cultivates a bright and inviting store atmosphere, aiming for a positive shopping experience.

However, it is imperative to address significant concerns raised in recent customer reviews regarding the in-store experience at this specific Aerie location. Reviews detail instances of "terrible customer service" from employees, including accusations of rudeness, eye-rolling, and making customers wait. One review specifically states, "Honestly I rather return these items and shop online - why be in customer service if you hate your job so much or people?!" Another recounts an uncomfortable interaction with an employee who allegedly displayed "disgust" and seemed to react negatively to a "Hispanic female" customer, leading to a feeling of being "Disappointed." These highly negative experiences significantly detract from the intended "friendly and professional" atmosphere and highlight a need for improved staff training and customer interaction at this location.

Aerie stores, including the Colorado Springs location, frequently offer a variety of promotions and special deals to enhance the value for their customers. These can change regularly, so staying updated through official channels is recommended.

• Real Rewards Program: This free loyalty program is a key way to save. Members earn points on every purchase, which translate into rewards dollars for future purchases. Joining often comes with an exclusive welcome offer.
• Real Rewards Credit Card: Opening and using the Real Rewards credit card often provides accelerated earnings (e.g., 4% back or more), exclusive discounts, and special financing offers.
• Seasonal Sales: Aerie regularly runs significant sales events, especially around holidays (e.g., Black Friday, Cyber Monday, Christmas) and seasonal transitions, offering discounts across various product categories like loungewear, swimwear, and activewear.
• Clearance and Sale Sections: The store typically has dedicated clearance areas where items are marked down, often with additional discounts during special promotions. For instance, "40% off all sports bras" or "Up to 70% OFF" on clearance items are common.
• Multi-Buy Deals: Common offers include "Undies 5 for X amount" or similar deals on other product categories, encouraging customers to purchase multiple items at a reduced price per item.
• Student Discount: Aerie may offer a student discount through verification platforms, providing a percentage off for eligible students.
• Email/SMS Sign-Up Offers: Customers who sign up for Aerie's email newsletter or SMS alerts often receive an initial discount on their next purchase and are kept informed about upcoming sales.

To discover the most current promotions and offers at the Aerie Store in Colorado Springs, locals are encouraged to visit the store, check the Aerie website (ae.com/aerie), and sign up for their Real Rewards program and email list.

For direct inquiries or specific information regarding the Aerie Store at The Promenade Shops at Briargate in Colorado Springs, please use the following contact details:

• Address: 1645 Briargate Pkwy Suite 211, Colorado Springs, CO 80920, USA
• Phone: (719) 653-8449

It is advisable to call during business hours for questions about product availability, store policies, or specific services.

The Aerie Store at The Promenade Shops at Briargate in Colorado Springs is positioned as a suitable destination for locals who prioritize comfortable, inclusive, and stylish apparel. For Colorado residents, especially those who value body positivity and a relaxed aesthetic, Aerie's product lines—from soft loungewear and supportive intimates to versatile activewear—cater directly to a modern, lifestyle-focused approach to fashion. The brand's commitment to #AerieREAL resonates with consumers seeking authenticity in their shopping experiences.

Its location within a popular and accessible outdoor shopping center ensures convenience and a pleasant overall retail environment. The availability of loyalty programs and frequent promotions further enhances its appeal, offering ongoing value for regular shoppers.

However, it is crucial for Colorado locals to be aware of the significant concerns raised in recent customer reviews regarding the in-store customer service at this particular location. Reports of rude or unwelcoming interactions with staff, including perceived discriminatory behavior, are serious drawbacks that detract from the brand's otherwise positive and inclusive image.

Despite these reported service issues, for those who are drawn to Aerie's core product philosophy of comfort and self-acceptance, and who are willing to navigate potentially inconsistent customer service, this Aerie store remains a key local option. Its unique apparel offerings and accessible location make it a relevant choice for residents seeking comfortable and confidence-boosting additions to their wardrobe.