7600 Kingston Pike, Knoxville, TN 37919, USA
For folks right here in Tennessee, finding clothing that feels as good as it looks, and embraces genuine self-expression, is more important than ever. That’s where Aerie comes in, offering a refreshing approach to fashion right here at the West Town Mall in Knoxville. Aerie isn't just another clothing store; it's a brand built on a philosophy of body positivity, comfort, and authenticity. It’s a place where you can discover soft, comfortable pieces that make you feel good in your own skin, without the pressure of unrealistic beauty standards.
Aerie, a subsidiary of American Eagle Outfitters, has carved out a unique space in the retail landscape since its inception. While American Eagle focuses on a broader casual wear offering, Aerie has become renowned for its commitment to unretouched marketing campaigns and its dedication to promoting self-love and inclusivity through its #AerieREAL movement. This philosophy resonates deeply with customers who are looking for clothing that truly fits and flatters diverse body types, moving away from conventional ideals of beauty.
When you step into the Aerie store in Knoxville, you’re not just entering a retail space; you're entering an environment that aims to uplift and empower. The collections are thoughtfully designed to provide comfort and style for everyday life, whether you're relaxing at home, hitting the gym, or enjoying a casual outing with friends. From their famously comfortable bralettes and underwear to their cozy loungewear, trendy activewear, and flattering swimwear, Aerie offers a versatile range that caters to the modern Tennessean woman seeking both comfort and confidence in her wardrobe. It's a place that prioritizes how you feel, ensuring that your shopping experience is as positive as the clothes you take home.
Location and Accessibility
Aerie is conveniently located at 7600 Kingston Pike Suite 1590b, Knoxville, TN 37919, USA. This address places it firmly within the popular West Town Mall, a prominent shopping destination for residents across Knoxville and the surrounding areas. The mall's strategic location on Kingston Pike makes it easily accessible from various parts of the city, whether you're coming from downtown, west Knoxville, or even venturing in from nearby communities.
Parking at West Town Mall is abundant, with multiple access points to the complex, ensuring a hassle-free visit. Being part of a larger mall means you can combine your Aerie visit with other errands or enjoy a full day of shopping and dining. The store's specific suite number, 1590b, helps you navigate directly to its location within the mall, making it simple to find your way to comfort and style. Its spot within such a well-known and bustling hub truly solidifies Aerie's accessibility for local shoppers throughout Tennessee.
Services Offered
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Personalized Customer Assistance: As highlighted by a satisfied customer, the staff at Aerie go "above and beyond to help me from my clothing selections to helping with my returns." This speaks to a strong commitment to personalized service, where team members like Marnasia, Leilani, and Rebecca at the West Town Mall location are praised for their "kind, loving and sweet attitude and wonderful attention with my shopping needs." They can assist with sizing, styling, and finding items that best suit your preferences.
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Easy Returns and Exchanges: Aerie maintains a customer-friendly return policy, allowing returns for a full refund within 30 days of purchase or merchandise credit within 60 days. This policy applies to items purchased both online and in-store, and returns can be processed at any AE, Aerie, or OFFLINE store. This flexibility ensures a stress-free shopping experience, even if an item isn't quite right.
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Online Ordering with In-Store or Curbside Pickup: For added convenience, customers can browse and purchase items on the Aerie website (aerie.com) and then choose to pick up their order directly at the Knoxville store. This option is ideal for busy individuals who prefer to shop online but still want the immediate gratification of picking up their items locally.
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Real Rewards Loyalty Program: Aerie, as part of American Eagle Outfitters, offers the Real Rewards program. Members earn points on purchases that can be redeemed for discounts on future buys. This program also provides access to exclusive deals, early access to sales, and special birthday treats, enhancing the shopping value for loyal customers.
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Gift Card Availability: Aerie gift cards are available, making them a perfect present for friends and family, allowing them to choose their favorite comfortable and stylish pieces.
Features / Highlights
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Body Positivity and Inclusivity (#AerieREAL): Aerie is celebrated for its groundbreaking #AerieREAL campaign, which features unretouched models of all sizes, shapes, and abilities. This commitment to authenticity promotes self-acceptance and challenges traditional beauty standards, making the brand a leader in inclusive fashion.
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Comfort-First Design: The brand prioritizes comfort in all its designs, utilizing soft, high-quality fabrics that feel great against the skin. This focus extends across all product categories, from their signature bralettes to their loungewear and activewear.
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Wide Range of Product Categories: While known for intimates, Aerie offers a comprehensive selection that includes a wide variety of bras and undies, active apparel through OFFLINE by Aerie, cozy loungewear, sleepwear, and trendy swimwear. They also carry clothing like tops, bottoms, dresses, skirts, and accessories, providing a versatile wardrobe for various occasions.
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Sustainable Initiatives: Aerie is committed to sustainability, integrating recycled polyester and nylon fabric, or sustainably sourced cotton, into many of their products. This "Made Real Good™" promise reflects their dedication to environmental responsibility, a feature increasingly valued by conscious consumers.
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Community and Empowerment Focus: Beyond clothing, Aerie actively advocates for positivity and the empowerment of women. They engage in corporate social responsibility, supporting organizations like the National Eating Disorders Association (NEDA) and the Special Olympics, and have established the Aerie Real Foundation to support grassroots organizations.
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Seasonal Collections and New Arrivals: The store consistently introduces new collections and arrivals, ensuring that the inventory is fresh and aligned with current trends while maintaining the core values of comfort and inclusivity.
Promotions or Special Offers
Aerie is known for its frequent and appealing promotions, offering great opportunities for customers to save on their favorite pieces. While specific deals can change, here’s what locals in Tennessee can generally expect:
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Seasonal Sales Events: Aerie regularly holds sales during major holidays, seasonal transitions, and special events, offering significant discounts across various product categories, including their popular intimates, activewear, and swimwear.
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Real Rewards Exclusive Offers: Members of the Real Rewards program often receive exclusive discounts, early access to sales, and special promotional codes sent directly to their email or through the Aerie app. These can include percentage-off discounts or dollar-off coupons.
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Bundling Deals: Look out for popular bundling deals, such as "10 for $38" on underwear, which offer substantial savings when purchasing multiple items from a specific category.
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Student Discounts: Aerie often provides student discounts, making their comfortable and stylish apparel more accessible to college and high school students with a valid ID.
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App-Exclusive Deals: Downloading the Aerie app can unlock exclusive offers and push notifications about flash sales and limited-time promotions, providing an extra layer of savings and convenience.
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Clearance Sections: The store, both in-person and online, features clearance sections with deeply discounted items, often up to 70% off, providing excellent value on end-of-season styles.
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New Subscriber Discounts: Signing up for Aerie's email newsletter often grants new subscribers an initial discount, typically 15% off their first purchase, along with ongoing updates on sales and new arrivals.
Contact Information
For direct inquiries or assistance, you can reach the Aerie store at West Town Mall using the following contact details:
Address: 7600 Kingston Pike Suite 1590b, Knoxville, TN 37919, USA
Phone: (865) 693-8670
Please note that while this phone number is provided, individual store hours can sometimes vary, especially around holidays. It's always a good idea to confirm the current operating hours by calling ahead or checking the official Aerie website or West Town Mall directory before your visit.
Conclusion: Why this place is suitable for locals
For residents of Knoxville and indeed, all of Tennessee, Aerie at West Town Mall stands out as a particularly suitable and cherished local shopping destination. Its fundamental commitment to comfort, body positivity, and inclusivity resonates deeply in a community that values authenticity and feeling good in one’s own skin. Aerie isn't just selling clothes; it's selling confidence and comfort, making it a welcoming space for every individual.
The positive experiences shared by customers, praising the exceptional and helpful staff, highlight the store’s dedication to providing a supportive and pleasant shopping environment. This kind of personalized attention, from helping with selections to facilitating returns, ensures that shoppers feel valued and understood, rather than merely like another transaction. While one customer noted a less positive experience regarding sales pressure, the overwhelming sentiment emphasizes the attentive and kind nature of the team, suggesting that Aerie strives to create a genuinely positive atmosphere.
Beyond the excellent customer service, the comprehensive range of products—from everyday intimates and cozy loungewear to stylish activewear and swimwear—means that Aerie caters to various aspects of a local lifestyle. Whether you’re gearing up for a day out in Knoxville, unwinding at home, or planning a trip to a local lake, you can find comfortable and fashionable options. The convenience of its location within West Town Mall, coupled with the ease of online shopping and in-store pickup options, makes Aerie a highly practical choice for busy Tennesseans. With its frequent promotions, loyalty programs, and steadfast dedication to its empowering brand philosophy, Aerie is truly more than a clothing store; it's a community-focused destination that champions self-love and comfortable living for everyone in our beloved state.