8301 Westridge Rd, Raytown, MO 64138, USA
Welcome to Westlake Ace Hardware, located at 10130 E State Rte 350, Raytown, MO 64138, USA. You can contact them by phone at (816) 353-6120 or via mobile at +1 816-353-6120. Westlake Ace Hardware is part of the Ace Hardware cooperative, known for providing a wide range of hardware, tools, paint, lawn and garden supplies, and home maintenance products. For local users in Raytown and the surrounding areas, Westlake Ace Hardware serves as a convenient neighborhood store for home improvement projects and everyday needs.
When considering "Candles Near Me," hardware stores like Westlake Ace Hardware may carry a limited selection of candles, often found in their home goods or seasonal sections. These might include utility candles, emergency candles, or occasionally scented or decorative candles, especially around holidays or during power outage seasons. While not their primary focus, it's worth checking if you are looking for basic candle needs while also visiting for hardware or home improvement supplies. The selection will likely be more functional than decorative compared to specialty stores, but they can still be a convenient local option.
Based on the provided customer reviews, experiences at the Westlake Ace Hardware in Raytown appear to be mixed. One customer expressed strong positive feedback, highlighting an employee named Landon who "did an amazing job" helping with a gift card issue. This reviewer also noted that "everyone is always so nice and helpful" and praised Landon for going out of his way and maintaining a good attitude in an awkward situation. This suggests that the store often provides excellent customer service, particularly from some of its staff members.
However, another customer shared a significantly less positive experience during an evening visit. This customer needed help finding hooks and encountered a cashier who was preoccupied with her cell phone. When the cashier did call another employee from the back for assistance, that employee was reportedly no more knowledgeable and suggested trying a competitor, Sutherland's. The reviewer expressed disappointment that the cashier never looked up from her phone when the customer left. This negative interaction, especially for a loyal customer who usually shops during the day when more knowledgeable staff are present, led to the customer questioning whether they would return.
Regarding the environment of Westlake Ace Hardware stores, they are typically organized by product type, with aisles dedicated to tools, plumbing, electrical, paint, hardware, and seasonal items. The aim is usually functionality, making it easier for customers to find the specific items they need for their projects. While the reviews don't explicitly describe the store's physical ambiance, the positive mention of helpful staff during the day suggests a generally supportive environment when knowledgeable employees are available. The negative review implies that staffing and attentiveness might vary, potentially affecting the overall shopping experience at different times.
Ace Hardware stores, including Westlake, are known for their personalized customer service, often emphasizing knowledgeable staff who can provide advice and solutions for home improvement projects. The positive review about Landon exemplifies this strength. Services typically include key cutting, paint mixing, and assistance in finding specific hardware or tools. The negative review, however, indicates that the level of helpfulness can be inconsistent depending on the staff member and the time of day. It's worth noting that Ace Hardware often positions itself as a more service-oriented alternative to larger big-box home improvement stores.
A key feature of Westlake Ace Hardware, as part of the Ace cooperative, is its community focus and often more personalized service compared to larger chains. They usually stock a wide variety of niche hardware items that might be harder to find elsewhere. While they may not have the vast selection of a big-box store in every category, they often compensate with more tailored advice and a focus on quality brands. Regarding "Candles Near Me," if they do carry them, the selection might be smaller but potentially curated for specific needs (e.g., emergency preparedness).
Promotional information for Westlake Ace Hardware is typically available through weekly ads, in-store flyers, and the Ace Hardware website. These promotions often include discounts on seasonal items, project-related supplies, and occasionally general home goods. To find out if Westlake Ace Hardware in Raytown has any current promotions on items like candles, local users should check their local flyers or the Ace Hardware website. Ace Rewards, their loyalty program, also offers members exclusive deals and rewards.
In conclusion, Westlake Ace Hardware in Raytown, MO, offers a local hardware store experience with a focus on customer service, which is often praised, as seen in the positive review about Landon. However, as indicated by the negative review, the quality of service can sometimes be inconsistent. While not primarily a candle retailer, they may carry some basic candle options for those searching "Candles Near Me" in conjunction with hardware or home improvement needs. For local users, Westlake Ace Hardware is a convenient option for hardware and related supplies, and it's recommended to visit during the day for potentially more knowledgeable assistance. To learn about any candle availability or promotions, checking their local advertisements or inquiring in-store would be the best approach.