290 W Lake Mead Pkwy, Henderson, NV 89015, USA
Welcome to an overview of Ulta Beauty located at 300 W Lake Mead Pkwy #130, Henderson, NV 89015, USA. Ulta Beauty is a well-known retail chain that offers a wide array of beauty products and salon services. This introduction aims to provide local users with insights into what they might expect from this particular Henderson location, drawing from available customer feedback.
Based on recent customer reviews, the experience at this Henderson Ulta Beauty appears to be mixed. One customer explicitly mentions a "bad location" and an uncomfortable atmosphere created by the staff. This is a significant point for potential visitors to consider, as the overall ambiance of a store can greatly impact the shopping experience. The same reviewer also advises customers to proactively inquire about their loyalty points before payment, indicating that this information might not be volunteered by the staff.
Another, more detailed review paints a picture of declining customer service, particularly in recent times. While the customer had been a patron for years, they noted a downturn in service quality post-COVID. Their experience in 2024 involved a lack of engagement from staff members near the salon area. Specifically, they described encountering three employees at the register who did not make eye contact, offer a greeting, or provide assistance, even after the customer had been browsing for hair products for about ten minutes. This lack of attention led the customer to leave the store without making a purchase, opting instead to shop online. This feedback highlights a potential concern regarding the attentiveness and helpfulness of the staff at this location.
The reviewer's frustration is palpable, expressing that this kind of experience contributes to the trend of brick-and-mortar stores closing as customers choose the convenience of online shopping. This candid feedback serves as a direct account of a customer's interaction and their subsequent decision to no longer shop at this particular Ulta Beauty store.
Considering the platform category "Candles Near Me," Ulta Beauty stores, in general, often carry a selection of home fragrance products, which can include candles. These are typically found within their broader beauty and lifestyle product offerings, which span cosmetics, skincare, hair care, and fragrances. Therefore, for individuals in the Henderson, NV area searching for "Candles Near Me," this Ulta Beauty location could potentially be a place to find them, alongside a wide variety of other beauty-related items.
However, in the context of the provided customer reviews, it's important for potential shoppers looking for candles (or any other products) at this Henderson Ulta Beauty to be aware of the reported issues with customer service. If assistance is needed in locating specific items like candles, or if there are questions about the products, the reviews suggest that proactively seeking help and information might be necessary.
To get a clearer understanding of the current product inventory, including whether they stock candles, and to inquire about any ongoing promotions, it would be advisable to contact the store directly at (702) 565-2615 or +1 702-565-2615. You could also visit the location at 300 W Lake Mead Pkwy #130, Henderson, NV 89015, USA, to see the selection firsthand. However, based on the recent feedback, it might be prudent to be prepared for a potentially less than satisfactory level of customer service.
In summary, Ulta Beauty in Henderson, NV, offers a range of beauty products and salon services, and likely includes items such as candles within its retail selection, which would be relevant for those searching for "Candles Near Me." However, recent customer reviews indicate potential concerns regarding the store's location and, more significantly, its customer service. Potential shoppers might want to weigh the convenience of the location and the variety of products against the reported negative experiences with staff attentiveness and helpfulness. It is recommended to either call ahead or visit with the understanding that proactive engagement might be needed to ensure a satisfactory shopping experience. While Ulta Beauty as a chain is widely recognized, this particular location's recent feedback suggests a need for improvement in customer service.