15449 Oneal Rd, Gulfport, MS 39501, USA
Welcome to TRACE OF LACE, LTD., located at 15456 Irby Rd, Gulfport, MS 39503, USA. Based on the provided information and customer reviews, TRACE OF LACE, LTD. appears to be a store that may primarily focus on lingerie and adult novelty items, rather than traditional clothing in the broader sense. You can contact them at (228) 539-1108 or via their mobile number, +1 228-539-1108.
Customer reviews for TRACE OF LACE, LTD. offer a somewhat mixed perspective. One review starts positively, mentioning a "Very Friendly, Helpful staff." However, it quickly transitions to significant downsides, noting a lack of product availability over the past year, with shelves being bare and inquiries consistently met with "waiting on items." This suggests potential issues with inventory management and supply chain.
The same review also raises concerns about pricing, stating that "Prices are super inflated and products don’t hold up." This indicates a potential mismatch between the cost of items and their perceived quality or durability, which could deter customers.
Another, more detailed review recounts a disappointing experience involving the purchase of a specific item (referred to as a "wand," which, in the context of adult novelty stores, typically refers to a personal massager). The customer received helpful advice from an employee and purchased the last one available. However, upon getting home and charging it, the product did not work at all. The reviewer expressed significant dissatisfaction with the store's "no refund or exchange policy" in light of selling a defective product. They also mentioned the unusual handling of the warranty, being directed to the manufacturer rather than the selling store upholding it directly. Despite acknowledging that the employee was nice, the store was clean, and the overall vibe was acceptable, the experience of spending nearly $100 on a non-functional item led to the customer stating they likely would not return, especially given the lack of a short-term return policy for defective merchandise.
Considering the platform category "Candles Near Me," it is less certain whether TRACE OF LACE, LTD. would typically stock candles, given its apparent focus on lingerie and adult novelty items. While some adult stores might carry a small selection of novelty or scented candles, it is not a primary product category usually associated with such establishments. For local users in Gulfport specifically searching for "Candles Near Me," TRACE OF LACE, LTD. might not be the first place to look, but it's not entirely impossible that they might have some in stock. To confirm, it would be best to contact the store directly.
Regarding the environment, one reviewer noted that the "store was clean," which is a positive aspect. The other review doesn't explicitly comment on cleanliness but mentions "no creeps or bad vibes," suggesting a potentially comfortable and safe atmosphere for shoppers, despite the product and policy issues encountered.
In terms of services, the reviews highlight helpful staff who are willing to provide advice and assistance. However, the store's "no refund or exchange policy," particularly for defective items, could be seen as a significant drawback in terms of customer service. The handling of warranties by directing customers to the manufacturer also differs from the standard practice of a retailer typically standing behind the products they sell, at least for a short initial period.
No specific promotional information was mentioned in the provided reviews. Given the inventory issues noted in one review ("barely anything on shelves"), it's possible that the store may not be actively running promotions if they are struggling with product availability. To inquire about any current promotions or sales, local users would need to contact the store directly.
To summarize the features of TRACE OF LACE, LTD., it appears to have friendly and helpful staff and maintains a clean environment. However, significant concerns have been raised regarding product availability (lack of stock), pricing (super inflated), product quality (don't hold up, defective out of the box), and a strict "no refund or exchange policy" even for faulty merchandise. Whether they stock candles for those looking for "Candles Near Me" is uncertain based on the reviews.
For local users in Gulfport, if you are specifically looking for lingerie or adult novelty items, TRACE OF LACE, LTD. has staff described as friendly and helpful, and the store is clean. However, potential customers should be aware of the reported issues with product availability, pricing, quality, and the strict return policy. If you are primarily searching for "Candles Near Me," you might want to contact the store to inquire if they carry them before visiting, as this is not their primary category based on the available information.
Given the contrasting aspects of friendly service and cleanliness versus concerns about products and policies, local users might want to weigh these factors. If you are interested in the specific types of products they seem to offer, it might be worth a visit, but it would be prudent to inquire about their return policy and product quality beforehand. For those specifically seeking candles, other retailers in the area might be more likely to have a broader selection.
To get more specific information about their product offerings, including whether they carry candles, and to understand their current policies, it is recommended to contact TRACE OF LACE, LTD. directly at (228) 539-1108 or +1 228-539-1108. The staff should be able to provide you with the details you need.
In conclusion, TRACE OF LACE, LTD. in Gulfport appears to be a store with a focus on lingerie and adult novelty items, characterized by friendly staff and a clean environment. However, potential customers should be aware of reported issues concerning product availability, pricing, quality, and a strict no refund/exchange policy, even for defective items. The likelihood of finding a significant selection of candles for those searching "Candles Near Me" is uncertain and would require direct inquiry with the store.