Tom Thumb

Located at 5968 W Parker Rd, Plano, TX 75093, USA, Tom Thumb is a grocery store that offers a variety of food and household items. You can contact this store at (972) 473-3300 or their mobile number +1 972-473-3300.

Tom Thumb stores typically feature a standard supermarket layout with different departments catering to a wide range of grocery needs. Customers can generally expect to find sections for:

• Fresh Produce
• Meat and Seafood
• Dairy and Refrigerated Goods
• Bakery (including custom cakes)
• Deli and Prepared Foods
• Pantry Staples
• Frozen Foods
• Beverages
• Health and Beauty Products
• Household Supplies
• And potentially a floral section and other general merchandise.

The environment is usually designed for convenient grocery shopping.

Based on the provided customer reviews, the services at this Tom Thumb location include:

• Grocery Delivery: Customers can order groceries for delivery.
• Custom Cake Orders: The store has a bakery that takes orders for custom cakes.

However, one review detailed a negative experience with placing a custom cake order, citing poor communication and unhelpful management.

Features generally associated with grocery stores like Tom Thumb include:

• Wide Selection of Groceries: Offering a comprehensive range of food and household items.
• Bakery Services: Often including custom cake ordering.
• Delivery Options: Providing convenience for customers to receive groceries at home.

Considering the platform category "Candles Near Me," grocery stores like Tom Thumb often carry a selection of candles. These are typically found in the home goods or general merchandise aisles and can range from basic household candles to scented or decorative options. If you are grocery shopping and need to pick up candles, Tom Thumb would likely have some available. To know the specific types and brands of candles they stock at the Plano location, visiting the store would be the most direct way to find out.

Regarding promotional information, the provided customer reviews do not mention any specific ongoing promotions or deals at this Tom Thumb store. Grocery stores typically advertise sales through weekly flyers, in-store signage, and their websites or apps. To learn about any current promotions, it would be best to check these official Tom Thumb channels or inquire at the store.

The customer reviews provided for this Tom Thumb location at 5968 W Parker Rd in Plano, TX, raise significant concerns about the store's quality control and customer service.

Two separate reviews explicitly state that the store sells expired food. One customer who ordered grocery delivery reported receiving bacon that was over two weeks past its expiration date. Another review simply warns, "THEY SELL EXPIRED FOOD PLEASE DON’T SHOP HERE." These are serious allegations regarding food safety.

A third review details a negative experience with the bakery's custom cake ordering process. The customer reported poor communication, rude management, and a requirement to place an order without first receiving a price quote, describing the overall experience as "awful," "unprofessional," and "frustrating."

These reviews paint a concerning picture of this particular Tom Thumb store, highlighting potential issues with the quality of their perishable goods and the professionalism of their service in at least one department.

In summary, the Tom Thumb at 5968 W Parker Rd in Plano, TX, is a grocery store that offers services like grocery delivery and custom cake orders, and likely carries items such as candles. However, multiple customer reviews allege the sale of expired food, and one review details a very negative experience with the bakery's customer service. For local users looking for groceries and potentially "Candles Near Me," it is important to be aware of these serious concerns raised by other customers before choosing to shop at this location. To inquire about their current candle selection or any promotions, and to assess the store for oneself, a visit might be necessary, keeping the reported issues in mind.