1313 W Main Rd, Middletown, RI 02842, USA
Welcome, residents of Middletown, Rhode Island! Let's explore the Stop & Shop grocery store located at 1360 W Main Rd. You can reach them at (401) 849-5510 or +1 401-849-5510.
Stop & Shop is a supermarket chain offering a wide range of groceries, including fresh produce, meat and seafood, bakery items, dairy, frozen foods, and household goods. Like many grocery stores, Stop & Shop often carries a selection of home items, which can include candles. If you're looking for "Candles Near Me," you might find various types of candles in their home goods or seasonal aisles.
Based on the provided customer reviews, let's examine the environment, services, features, and any implied information about this particular Stop & Shop location.
One customer described the store as "very clean and neat." They also praised the signage, noting that it was "properly displayed," making it easy to find everything they needed. The store layout was also commended, as the reviewer mentioned that one could easily see the different aisles from any location within the store. This feedback suggests that this Stop & Shop location may generally offer a well-organized and pleasant shopping environment, making it easier for customers to navigate and find products.
In contrast, another customer shared a significantly negative experience concerning an interaction with a store employee at the self-checkout machines on the afternoon of August 1, 2024. This customer encountered issues scanning their membership card at one machine and switched to another. They reported that on previous occasions when they needed staff assistance with such issues, the employees seemed reluctant to help and often ignored their thank yous. During this particular visit, a staff member approached them, asking if they had switched machines. Upon confirmation, the employee reportedly became "visibly angry" and told the customer they should not have done so, claiming it could cost him his job. The customer found the employee's manner "highly inappropriate." Despite an apology, the employee allegedly continued to berate the customer, becoming increasingly agitated and hostile. As the customer was leaving, the employee even called them "stupid." The customer also raised the possibility of this being a "hate act" or racism, as they are of Asian heritage and do not speak English well. They described the employee as a "white balding man with a higher voice." The customer expressed their belief that this type of behavior is unacceptable and requested attention to the matter from customer service.
Considering the "Candles Near Me" aspect, if Stop & Shop at this location carries candles, the environment of that section would ideally align with the cleanliness and neatness described by the first reviewer. However, the second review raises concerns about customer service, which could potentially impact interactions even when purchasing non-grocery items like candles. If you were looking for candles, you might hope to encounter the helpfulness implied by the positive review rather than the hostility described in the negative one.
Features of Stop & Shop as a grocery store typically include a wide selection of food items, a bakery, a deli, and often floral and pharmacy sections. Based on the first review, a feature of this particular location appears to be its clean and well-organized layout with clear signage. However, the second review highlights a significant issue with at least one employee's conduct, which would be a negative feature impacting customer experience.
Promotional information isn't directly mentioned in these reviews. Stop & Shop usually offers weekly sales and has a loyalty program for discounts. If they stock candles, these might occasionally be included in such promotions. To find out about any current deals on home goods or candles at the Middletown location, it would be best to check their weekly circular online or in-store.
In summary, the Stop & Shop at 1360 W Main Rd in Middletown, RI, seems to offer a clean and well-organized shopping environment with clear signage, making it easy to find items. However, there is a serious concern raised by one customer regarding unprofessional and potentially discriminatory behavior from a store employee. If you are looking for "Candles Near Me" or other groceries here, you might appreciate the store's layout, but it's important to be aware of the reported customer service issues. To get the most up-to-date information on their product selection, including candles, and any ongoing promotions, it is recommended to check their official website or visit the store, while keeping in mind the contrasting customer experiences shared in these reviews.