132 Linwood Ave, Colchester, CT 06415, USA
Welcome to Stop & Shop, your local grocery store conveniently located at 99 Linwood Ave, Colchester, CT 06415, USA. Serving the Colchester community and surrounding areas, Stop & Shop aims to be your one-stop destination for all your grocery needs. You can reach them at (860) 537-2361 or their mobile number +1 860-537-2361.
Based on recent customer feedback, Stop & Shop in Colchester presents a mixed experience. On the positive side, several customers have highlighted the cleanliness of the store. One review from August 10, 2024, explicitly mentions that the store is "pretty clean," even extending to the parking lot. This suggests that Stop & Shop prioritizes maintaining a hygienic shopping environment for its customers, which is a crucial aspect for any grocery retailer.
However, the self-checkout experience appears to be an area needing improvement. A customer on August 10, 2024, reported difficulties while cashing out at the self-checkout, stating that it kept "acting up." This led to a longer wait time compared to using a regular register, prompting the suggestion for more staff in the self-checkout area. This indicates that while self-service options are available, their efficiency and reliability might be inconsistent, potentially causing frustration for shoppers who prefer this method for its speed.
Conversely, another review from February 14, 2025, praises the staff member who manages the self-checkout. This customer describes her as "amazing," noting her ability to remember them and her consistent helpfulness and cheerful demeanor. This positive feedback highlights the presence of dedicated and customer-oriented employees who can significantly enhance the shopping experience, particularly in potentially challenging areas like self-checkout.
The deli service at Stop & Shop has also received mixed reviews. On November 27, 2024, a customer recounted a negative experience where, despite the deli being busy, only two employees were present. The reviewer observed one employee attending to a single customer, then focusing on tasks like preparing meat for display and cleaning equipment while a line of customers waited. The reviewer felt it was inappropriate for a "kid" (presumably a younger or less experienced employee) to handle all the waiting customers while the other employee attended to other tasks. This suggests potential issues with staffing levels and customer service protocols in the deli section during peak hours, leading to dissatisfaction among customers.
Regarding product availability, a review from February 14, 2025, noted an empty shelf where strawberries should have been. This same customer also inquired about a perceived reduction in the variety of brands available throughout the store. These comments raise concerns about potential stock management issues and a possible shift in the store's product selection strategy, which could impact customer choice and satisfaction.
Furthermore, online pickup services at this Stop & Shop location seem to be unreliable, according to a customer review. The reviewer explicitly advised against using online pickup, even for small orders, citing instances of "mixups." Additionally, the reviewer expressed dislike for a "robot" present in the store and requested its removal. While the exact nature and function of this robot are unclear from the provided information, it suggests an element of technology integration within the store that has not been well-received by at least one customer.
Considering the category "Candles Near Me," Stop & Shop, as a comprehensive grocery store, likely offers a selection of candles within its home goods or general merchandise section. While the reviews provided do not specifically mention candles, it is reasonable to expect that customers looking for "Candles Near Me" could find various types of candles at Stop & Shop, ranging from scented jar candles to pillar candles and potentially seasonal or decorative options. The availability and variety would depend on the store's current inventory and merchandising strategy. Customers interested in purchasing candles can likely find them by exploring the relevant aisles within the store.
In summary, Stop & Shop in Colchester, CT, offers the convenience of a local grocery store with a focus on cleanliness. However, based on recent customer feedback, there are areas that require attention, including the efficiency of the self-checkout system, staffing and customer service in the deli section during busy times, potential issues with product availability and brand variety, and the reliability of online pickup services. While some staff members are commended for their excellent customer service, inconsistencies in these areas can impact the overall shopping experience. For those looking for everyday groceries and potentially items like "Candles Near Me," Stop & Shop remains a local option, but it's advisable to be aware of the potential challenges highlighted in customer reviews.