Petco

Welcome to the Petco located at 825 Hartford Rd in Waterford, Connecticut! Serving the local pet-owning community, Petco is a comprehensive pet store offering a wide range of products and services designed to meet the needs of various animals. While primarily focused on pets, large retail stores like Petco sometimes carry a diverse inventory that could extend to items like "Candles Near Me" within their general merchandise or seasonal sections.

You can contact the Petco in Waterford by calling (860) 437-0712 or +1 860-437-0712. Feel free to reach out with any inquiries regarding their services, product availability, or store hours.

Regarding "Candles Near Me," pet stores typically do not specialize in candles. However, large retail environments often carry a variety of general merchandise. It's possible that Petco in Waterford might have a small selection of candles, perhaps within a seasonal display, a home goods section if they have one, or as part of gift sets. If you are already visiting Petco for pet-related needs, it might be worth a quick browse of their general retail areas to see if they happen to stock any candles.

To provide an objective understanding of the customer experience at this Waterford Petco, let's examine the feedback from real customers. One reviewer shared a positive experience with the grooming services, specifically for a dog's nail clipping. They noted that their dog, who typically dislikes having his feet touched, was handled effectively and efficiently by the technician, with the process taking only five minutes and involving no struggle. Despite a busy store and a wait without an appointment, the customer felt the service was "well worth it" and indicated they would return.

Conversely, another customer reported a significantly negative experience with customer service, particularly concerning trying to schedule a nail clipping appointment. They described difficulties reaching the store by phone and online appointment booking issues. Upon finally speaking with someone who indicated walk-ins were accepted until the hours listed on Google (6 pm), the customer arrived at 3:50 pm only to be told by a technician that they were closed for the day. The technician's explanations regarding closing times, lunch breaks, and the need for paperwork (which was not mentioned during the initial call) were inconsistent and perceived as rude and unhelpful by the customer. This negative review strongly criticized the customer service and urged Petco to hire better employees.

Considering these contrasting reviews, it appears that the Waterford Petco might offer commendable services in certain areas, such as the grooming praised in the first review. However, there seem to be issues with customer service and communication, as highlighted in the second review, particularly concerning appointment scheduling and the accuracy of information provided to customers.

In terms of the environment and features of a typical Petco store, you can generally expect a large retail space organized into sections for various types of pets. These usually include food, treats, toys, habitats, and accessories for dogs, cats, fish, reptiles, birds, and small animals. Many Petco locations also offer services such as grooming, veterinary care through in-store clinics, and adoption events. The focus is primarily on providing for the health, well-being, and care of pets.

Given this primary focus, the likelihood of finding a significant selection of "Candles Near Me" at Petco is low compared to stores specializing in home goods or general retail. If they do carry candles, it would likely be a limited assortment. The store's main features revolve around pet-related products and services, aiming to be a one-stop shop for pet owners.

Regarding promotional information, Petco typically offers various promotions, discounts, and loyalty programs (Petco Pals Rewards). These often include sales on pet food, treats, toys, and other supplies. To find out if they have any promotions on general merchandise that might include candles, you would need to check their in-store flyers, website, or mobile app. Their marketing efforts are primarily geared towards pet owners and their needs.

In summary, the Petco located at 825 Hartford Rd in Waterford, CT, is primarily a pet store offering a wide range of supplies and services for animals. While they may not be a primary destination for those specifically seeking "Candles Near Me," it's possible they might carry a small selection within their broader retail offerings. Customer reviews indicate positive experiences with some services like grooming, but also highlight significant concerns regarding customer service in other areas. For local pet owners, Petco is a valuable resource, and while there, a quick look in their general merchandise sections might reveal if they stock any candles.