Midtown Ace Hardware

Welcome to Midtown Ace Hardware, your reliable local hardware store located at 1685 S Westnedge Ave, Kalamazoo, MI 49008, USA. You can reach them at (269) 459-1500 or their mobile number +1 269-459-1500. While primarily a hardware store catering to home improvement, repair, and maintenance needs, Midtown Ace Hardware distinguishes itself through its exceptional customer service, organized environment, and additional helpful services. Although our platform category is "Candles Near Me," this introduction will focus on the core offerings and outstanding service of Midtown Ace Hardware, while also considering the possibility of them stocking items beyond traditional hardware that might overlap with gift or home décor categories, such as candles.

Customers consistently praise the environment of Midtown Ace Hardware, describing it as "always clean, tidy, and organized." This makes for a pleasant and efficient shopping experience, allowing you to easily find the tools and materials you need. Unlike some larger, more impersonal hardware stores, Midtown Ace Hardware ensures that "employees are visible and available to help!" This commitment to accessibility and assistance is a recurring theme in customer feedback, highlighting their dedication to service.

One specific instance of exceptional service involved a customer who needed a spare car key made. They were "so incredibly helpful" and efficiently handled the setup and programming of the new key. This demonstrates that Midtown Ace Hardware offers services beyond just selling hardware, potentially including key cutting and programming, which adds significant value for local residents.

Another glowing review comes from an out-of-state customer who wanted to send a gift to a family member near the store. The staff at Midtown Ace Hardware went above and beyond by not only waiving delivery fees but also personally delivering the item to the recipient's house. This act of kindness and generosity, coupled with a hassle-free experience, underscores their commitment to "upstanding customer service." The reviewer specifically thanked them for their "kind, generous, happy service," which speaks volumes about the positive interactions customers have with the Midtown Ace Hardware team.

While the primary focus of a hardware store is typically tools, building materials, and home repair essentials, many Ace Hardware locations also carry a variety of other items, including household goods, seasonal products, and sometimes even items that could fall into gift categories. It is plausible that Midtown Ace Hardware might stock items like candles, particularly those related to home ambiance, pest control (like citronella candles), or as part of a seasonal or gift display. Therefore, if you are in Kalamazoo and searching for "Candles Near Me," it might be worth checking with Midtown Ace Hardware, especially if you are also in need of hardware or appreciate a store known for its excellent service.

Based on the available customer reviews, Midtown Ace Hardware offers:

• A clean, tidy, and well-organized store environment.
• Visible and readily available employees who are eager to help.
• Services such as spare car key setup and programming.
• Exceptional customer service, including going the extra mile for customers (e.g., free local delivery).
• A reputation for being kind, generous, and providing happy service.
• A commitment to upstanding customer service.

For local users in Kalamazoo, MI, Midtown Ace Hardware is more than just a place to buy tools and hardware. It's a store where you can expect a pleasant shopping experience, knowledgeable assistance, and a team that genuinely cares about customer satisfaction. Whether you have a home improvement project, need a spare key, or are looking for helpful advice, Midtown Ace Hardware is a valuable local resource.

In the context of "Candles Near Me," while not their primary offering, it is not uncommon for hardware stores, especially those with a strong focus on home and customer service, to carry a selection of candles. These might range from practical outdoor candles to decorative or scented ones. If you are in the Kalamazoo area and appreciate supporting a local business known for its outstanding service, it could be worthwhile to check if Midtown Ace Hardware stocks candles as part of their broader home goods selection.

In conclusion, Midtown Ace Hardware at 1685 S Westnedge Ave in Kalamazoo, MI, is a highly recommended local hardware store that stands out due to its clean and organized environment, helpful and visible employees, and exceptional customer service. From assisting with spare car keys to offering free local delivery, their commitment to customer satisfaction is evident. While not explicitly mentioned as selling candles, their comprehensive approach to home-related needs suggests that they might indeed carry them. For local residents searching for a reliable hardware store that prioritizes customer care, Midtown Ace Hardware is an excellent choice, and it's worth inquiring about their potential candle selection if you are also in the "Candles Near Me" market.