Michaels

Welcome to Michaels in Missoula, Montana, situated at North Centre II, 2850 N Reserve St. As a well-known chain of craft stores, Michaels typically offers a wide variety of art supplies, crafting materials, home decor items, and seasonal products. While the provided information includes specific customer reviews that offer insights into the current shopping experience, it's important to consider these as individual accounts rather than a comprehensive overview of all aspects of the store.

Within the broad range of products usually available at Michaels, the platform category "Candles Near Me" suggests that the Missoula location likely carries a selection of candles. For local residents of Missoula and the surrounding areas, Michaels can be a convenient place to find candles for various purposes, whether for home fragrance, decoration, or crafting projects. The specific types of candles available might include scented jar candles, pillar candles, votives, tea lights, and potentially even candle-making supplies for those interested in creating their own.

One customer review notes a change in the store's operational model, transitioning "solely" to self-checkout. This change has reportedly led to a less inviting and helpful overall experience for this particular customer. The absence of readily available staff to answer questions about products is highlighted as a drawback, causing the customer to gravitate towards other craft stores or online retailers where such assistance might be more accessible. This suggests that the in-store environment might currently prioritize efficiency through self-service, potentially impacting the level of personalized support available on the sales floor.

Another detailed review recounts a negative experience related to advertised sales and customer service. The customer went into the store intending to purchase beads and was excited by "buy one get one" (BOGO) offers on charms and "buy three get three free" on strings of beads. However, these sales did not ring up correctly at the self-checkout. Upon seeking assistance, the customer described the manager as "very unfriendly and clearly upset" about being informed of the discrepancy. The manager reportedly spent time removing the sales signs, stating the promotions were over, and offered a discount that was less favorable than the advertised "buy three get three free" deal. The customer also mentioned that the BOGO offer on charms was not honored at all. This experience led to the customer spending significantly more than anticipated and expressing disappointment with the way the situation was handled, particularly by the manager. The cashier involved reportedly followed the manager's instructions and seemed reluctant to escalate the issue further. This review raises concerns about the accuracy of advertised promotions and the quality of customer service in resolving related issues.

Considering the features of a typical Michaels store, customers can usually expect a wide assortment of crafting supplies, including items for painting, knitting, scrapbooking, jewelry making, and more. They often have a section dedicated to home decor, which can include picture frames, artificial flowers, and seasonal decorations. The "Candles Near Me" category would likely be integrated within the home decor or a related aisle, possibly alongside other home fragrance products. The store layout is generally designed to be navigable, though the recent shift to primarily self-checkout, as mentioned in one review, might alter the way customers interact with the store and its staff.

Promotional information for the Michaels in Missoula location is not explicitly provided in the given text, aside from the expired sales mentioned in the negative review. Typically, Michaels stores offer various promotions, including weekly sales advertised online and in-store, coupons that can be found on their website or through their mobile app, and special discounts for members of their loyalty program. Customers are often encouraged to check the store's website or sign up for email alerts to stay informed about current deals and events. Given the negative experience with unhonored sales, local users might want to be particularly diligent in confirming the validity and terms of any advertised promotions before making purchases.

In conclusion, Michaels in Missoula, located on N Reserve St, is a retail store that likely offers a selection of candles as part of its broader inventory of craft supplies and home decor. Based on recent customer feedback, the store has transitioned to primarily self-checkout, which one customer found less inviting and less helpful due to the limited availability of staff for product inquiries. Another customer reported a significant issue with advertised sales not being honored at the checkout and expressed dissatisfaction with the manager's handling of the situation. These reviews suggest that while Michaels may offer a range of products, including candles, local users should be aware of the potential for challenges related to customer service and the accurate application of promotions. It might be prudent for shoppers to verify prices and sale terms at the point of purchase and to be prepared to address any discrepancies that may arise. While the store operates with minimal staff, as noted by one reviewer, this may impact the level of in-person assistance available. For those specifically interested in "Candles Near Me" at this location, it would be advisable to visit the store to assess the current selection and any associated promotions, keeping the recent customer experiences in mind.