Michaels

Michaels, located at 34 Cambridge St, Ste 150 Burlington Crossroads, Burlington, MA 01803, USA, is a well-known retail chain primarily focused on arts and crafts supplies, but it also serves as a significant destination for home decor and seasonal items. This particular branch aims to be a creative hub for artists, hobbyists, and anyone looking to add a personal touch to their living space. For direct communication, customers can reach the store at (781) 328-2007 or +1 781-328-2007.

For those searching under the "Candles Near Me" category, Michaels in Burlington is a surprisingly robust option. While known for crafts, Michaels dedicates a substantial portion of its home decor section to candles and candle-making supplies. Their offerings typically include a wide variety of wax candles, such as scented jar candles in numerous fragrances (often under their Ashland brand), pillar candles of various sizes and colors, votives, and tea lights. Beyond basic candles, Michaels also frequently stocks decorative novelty candles, often themed for holidays or special occasions. Furthermore, a key feature that sets Michaels apart in the candle market is its extensive selection of candle-making supplies. This allows customers to create their own custom candles, from wax flakes, wicks, and molds to dyes and fragrance oils. This dual offering of ready-made candles and DIY supplies makes Michaels a comprehensive resource for all things related to candles, catering to both casual buyers and serious crafters looking for unique scents or designs. The store's seasonal rotation of home decor ensures that their candle selection is always fresh and relevant to current trends and holidays, making it a reliable spot for those specifically looking for "Candles Near Me" for a wide range of purposes.

The environment of a Michaels store, including the Burlington Crossroads location, is typically designed to inspire creativity and facilitate Browse through a vast array of products. The layout often features wide aisles, clear signage for various departments (e.g., paper crafts, fine art, yarn, floral, home decor), and bright lighting to showcase merchandise. Stores are generally well-organized, with products categorized logically to help customers find what they need, from basic craft supplies to seasonal decorations. Many Michaels locations also incorporate inspiring displays showcasing finished projects, which can offer ideas and encourage shoppers to explore different crafting possibilities. While the store aims for an organized and inviting atmosphere, the sheer volume of products means that it can sometimes feel busy or require active searching. One customer review for this location stated, "Very well stocked store," which suggests a generally positive experience regarding product availability and organization, contributing to a good shopping environment.

In terms of services, Michaels offers a variety of amenities to enhance the customer experience. A core service is custom framing, where customers can bring in artwork, photographs, or memorabilia to be professionally framed with a wide selection of mats and frames. The store also frequently hosts in-store classes and events for various crafts, appealing to both beginners and experienced crafters looking to learn new skills or find inspiration. These events often include workshops on painting, jewelry making, seasonal decor, and more. Online order pickup and same-day delivery options are often available, providing convenience for customers who prefer to shop digitally. Staff members are generally available to assist with product location, offer advice on projects, and provide information on sales and promotions. One glowing review specifically highlighted the "Great service and talent of the employees. Very knowledgeable and helpful employees to resolve all my requirements," further emphasizing the positive impact of knowledgeable staff on customer satisfaction.

The defining features of Michaels lie in its expansive and diverse product inventory, catering to a wide range of creative pursuits and home decorating needs. Key features include: an extensive selection of art supplies for painting, drawing, and sculpting; a comprehensive craft section with items for scrapbooking, jewelry making, knitting, crocheting, and kids' crafts; a significant floral department offering artificial flowers, plants, and vase fillers; and a robust seasonal decor section that changes throughout the year to reflect holidays and current trends. As mentioned, their strong presence in home decor includes not only candles but also decorative accents, storage solutions, and unique gift items. The availability of custom framing services is a standout feature, allowing customers to personalize and preserve their cherished items. Furthermore, Michaels frequently carries specific brands popular within the crafting community, enhancing its appeal to dedicated hobbyists.

Regarding promotional information, Michaels is well-known for its frequent sales, discounts, and coupons. They regularly issue weekly flyers detailing current promotions, which often include percentage-off coupons (e.g., 20% off your entire purchase, 40% or 50% off a single item). These promotions are heavily advertised through their website, email newsletters, and mobile app. Seasonal sales are also a major part of their promotional strategy, with significant discounts offered during holidays like Christmas, Halloween, and Valentine's Day, as well as during back-to-school periods. Customers can often find deals on specific product categories, including home decor and candle supplies, making it an opportune time to stock up on crafting essentials or decorative items. One customer mentioned that prices are "outstanding, especially if you sign up for the store consumer club card," highlighting the value of participating in their loyalty program for access to better deals. While sales items may occasionally be out of stock, as one reviewer noted, the frequency and depth of discounts are a major draw for Michaels shoppers.

However, it is crucial to present an objective view by including varied customer experiences. While there are positive remarks about knowledgeable staff and a well-stocked environment, some reviews indicate significant issues, particularly regarding customer service, especially near closing times. One customer reported a very negative experience, being "screamed at by the employee at the check out kiosks" and "yelled at again" by another older employee simply for arriving close to closing time. This individual stated, "I have never been treated so rudely and will not return to this store," which severely impacts the perception of the store's service and overall environment. This contrasting feedback suggests that while the store may generally employ helpful staff, inconsistent training or individual attitudes can lead to highly negative interactions, diminishing the overall shopping experience for some patrons.