Lowe's Home Improvement

Hello residents of Roxboro, North Carolina and surrounding areas! If you're on the lookout for a comprehensive home improvement store, or specifically searching for "Candles Near Me" alongside other household necessities, Lowe's Home Improvement located at 2044 Durham Rd is a destination worth considering. While primarily known for its extensive range of tools, building materials, appliances, and garden supplies, Lowe's stores often carry a variety of home goods, which may include candles.

Based on recent customer experiences, the Lowe's in Roxboro presents a mixed picture of service quality. One customer shared a highly positive interaction within the garden center, commending the "excellent" assistance provided by Wanda, a gardening associate, and Zachery, who helped with loading bags of soil. This positive feedback highlights the helpfulness of some staff members, particularly in specific departments like the garden shop. The same reviewer, however, noted a concern regarding the overall staffing levels in the garden center during a busy season, suggesting that while individual employees can be outstanding, the store might benefit from more personnel to adequately serve all customers.

In contrast, another review detailed a significantly negative experience concerning a return and a perceived misrepresentation by an employee regarding the return policy of a Craftsman leaf blower. This customer recounted being told by a store manager that the leaf blower could be returned at any time if the motor failed. However, upon attempting to return a defective unit, they were informed that a replacement was not possible, contradicting the information allegedly provided earlier. This experience led to considerable disappointment for the customer, especially given the effort made to transport the item back to the store. This review serves as a reminder that while many employees strive to provide accurate information, inconsistencies or miscommunications can occur, impacting the customer experience.

Regarding the store's features, Lowe's Home Improvement is generally known for its wide selection of products catering to various home improvement needs. This includes departments such as building materials, lumber, hardware, paint, plumbing, electrical, flooring, kitchens, bath, appliances, tools, outdoor power equipment, and lawn and garden. For those interested in "Candles Near Me," Lowe's might stock a selection of candles within their home décor or seasonal sections. These could range from decorative candles to those used for ambiance or even pest control in outdoor areas. The availability and variety of candles can vary, so it's advisable to check in-store.

While the provided reviews don't specifically mention the environment of the store in detail, large home improvement retailers like Lowe's typically feature well-organized aisles, clear signage to navigate the various departments, and designated areas for different types of products. Given the positive comment about helpfulness in the garden center, it's likely that staff are available throughout the store to assist customers with their queries and help locate items.

In terms of services, beyond general sales assistance, Lowe's typically offers services such as key cutting, paint mixing, tool rental, and installation services for certain products like appliances and flooring. The positive review about assistance in the garden center indicates a level of personalized service in at least some departments. However, the negative return experience highlights the importance of clear and accurate communication regarding store policies.

Concerning promotional information, the provided text does not contain details about specific current promotions at the Roxboro location. However, Lowe's as a national chain regularly offers sales, discounts, and special offers across its various product categories. To find out about any potential promotions on candles or other home goods at the 2044 Durham Rd store, local customers are encouraged to check the official Lowe's website, sign up for their newsletters, or look for local flyers and in-store advertisements. These resources often detail weekly deals and seasonal promotions that could be of interest.

In conclusion, Lowe's Home Improvement in Roxboro, NC, at 2044 Durham Rd, offers a vast array of products for home improvement projects and household needs. While one customer highlighted excellent service in the garden department, another experienced issues with a return and perceived misinformation. For residents searching for "Candles Near Me," Lowe's is a convenient local option to explore, keeping in mind that their primary focus is broader than just home fragrance. To get a sense of their current candle selection and any ongoing promotions, a visit to the store or a check of their online resources is recommended. For any specific inquiries, you can reach them at (336) 330-2100 or +1 336-330-2100.