Kroger

Welcome to the Kroger grocery store located at 9480 W Broad St in Henrico, Virginia, serving the local community and surrounding areas. As a well-known supermarket chain in the United States, Kroger typically aims to provide a wide variety of groceries, household essentials, and other products to meet the diverse needs of its customers. This particular store in Henrico is easily accessible and can be reached by phone at (804) 270-0933 or via mobile at +1 804-270-0933.

While Kroger is primarily a grocery retailer, it's important to address the category "Candles Near Me" as requested. Kroger stores often feature a home goods section that includes a selection of candles. Customers looking for candles can typically find various types, scents, and sizes within this department. The availability and specific brands of candles may vary, so it's recommended to check the store's home goods aisle or inquire with a staff member for the most up-to-date selection. For those specifically searching for "Candles Near Me," the Kroger in Henrico could be a convenient local option to explore alongside their grocery shopping.

Based on recent customer feedback, it's important to provide a balanced and objective view of the current state of this particular Kroger store. One customer review mentioned concerns about the store's condition, suggesting it appeared to be in "poor condition as of late," potentially due to staffing issues. This review also noted that prices were perceived as "extremely expensive" compared to other locations. Furthermore, the customer experienced disengaged staff and a store that didn't seem fully prepared for business on a Sunday morning, with several departments like the bakery, deli, grocery, dairy, and frozen food sections reportedly having half-empty shelves and appearing to need restocking. The produce and floral departments were highlighted as being relatively decent.

Another customer shared a significantly negative experience involving a front-end manager named Edna. This customer, who identified as a disabled senior and had driven a considerable distance to the store, reported being treated rudely after encountering a price discrepancy with a clearance item. The customer alleged that Edna used inappropriate language and exhibited a dismissive attitude. The customer also mentioned a prolonged wait for the store manager and the difficulty faced in documenting the price issue. This experience resulted in a significant delay and disruption to the customer's schedule. This feedback raises concerns about customer service and the handling of customer issues at this location.

It's crucial to acknowledge these recent reviews as they provide direct insights from shoppers. While these experiences may not be representative of every visit or every customer interaction, they highlight areas where this Kroger store may be facing challenges. Potential customers should be aware of these recent reports as they consider their shopping options.

Typically, a Kroger store aims to offer a wide range of products and services to enhance the shopping experience. These often include:

• Fresh Produce: A variety of fresh fruits and vegetables, often sourced to provide quality and seasonal options. The positive mention in one review suggests this department may still be a strong point for this particular store.
• Bakery: Offering freshly baked goods such as bread, pastries, cakes, and cookies. However, a recent review indicated this department appeared to be understocked.
• Deli: Providing a selection of meats, cheeses, prepared salads, and often offering made-to-order sandwiches and meals. This department was also mentioned as potentially understocked in a recent review.
• Meat and Seafood: A range of fresh and frozen meats, poultry, and seafood options.
• Dairy: Offering milk, cheese, yogurt, and other dairy products. A recent review noted potentially empty shelves in this section.
• Frozen Foods: A variety of frozen meals, vegetables, desserts, and other items. This department was also mentioned as potentially understocked.
• Grocery Aisles: Stocked with a wide array of pantry staples, snacks, beverages, and household goods. A recent review indicated potentially empty shelves in this section.
• Floral Department: Offering fresh flowers, plants, and related items. This department received a positive mention in a recent review.
• Pharmacy: Many Kroger stores include a pharmacy where customers can fill prescriptions and purchase over-the-counter medications and health-related products. (The provided information does not confirm if this specific location has a pharmacy).
• Customer Service: Typically includes services like returns, exchanges, and assistance with finding products. However, recent feedback raises concerns about the quality of customer service at this location.

Kroger often runs promotional offers, discounts, and loyalty programs to provide value to its customers. These may include weekly ads featuring discounted items, digital coupons that can be loaded onto a Kroger loyalty card, and fuel points earned through purchases. To stay informed about the latest promotions at the 9480 W Broad St location, customers can check the Kroger website or app, or look for printed flyers in-store. It's advisable to inquire about any current promotions or loyalty programs during your visit.

In conclusion, the Kroger store located at 9480 W Broad St in Henrico, VA, aims to serve the local community with a variety of grocery products, including potentially a selection of candles for those searching "Candles Near Me." However, recent customer reviews indicate potential areas of concern regarding store condition, pricing, stock levels in certain departments, and customer service. While the produce and floral departments were mentioned positively, it is recommended that potential customers consider these recent experiences when planning their shopping trip to this particular Kroger location. It may be beneficial to contact the store directly to inquire about current stock levels and any ongoing promotions. As with any retail location, experiences can vary, and it is hoped that the store management will address the concerns raised in the feedback to improve the overall shopping experience for their customers.