625 Sutter St, Folsom, CA 95630, USA
Kohl's is a premier department store located at 1013 Riley St, Folsom, CA 95630, offering a diverse selection of merchandise for customers. Renowned for its extensive product range, Kohl's provides everything from apparel and accessories to home goods and more. The store is designed with a welcoming environment that caters to the needs of both locals and visitors seeking quality items and services.
Kohl's prides itself on providing an exceptional shopping experience, though recent customer feedback highlights mixed experiences. While many appreciate the store's layout and selection, others have noted issues with checkout service and staff professionalism. For instance, some customers have praised the helpfulness of certain employees, such as Mahesh in the checkout area, while others have expressed concerns about rude behavior and a lack of product knowledge among some staff members.
One customer shared a detailed review highlighting their positive experiences with the return department, which they found efficient and pleasant. However, they also pointed out issues with a cashier's attitude during their visit in October 2024, calling for improved sensitivity training and customer service protocols to ensure all customers receive a respectful experience.
Kohl's is open daily from Monday through Saturday, 9:00 AM - 9:00 PM, and Sunday from 9:00 AM - 8:00 PM, making it conveniently accessible for local residents. The store is easily reachable in Folsom, CA, and offers a variety of promotions and sales throughout the year to attract shoppers.
- Extensive product selection including apparel, home goods, and more
- Convenient location in Folsom, CA
- Pleasant shopping environment with clear pathways
- Mixed customer feedback on service quality
- Regular promotions and sales events