Jewel-Osco

Hello Niles residents! Are you looking for a local grocery store for your everyday needs? Jewel-Osco, located at 7900 N Milwaukee Ave, is one option in our community. You can reach them at (847) 965-3925 or +1 847-965-3925 for any inquiries.

Jewel-Osco is a supermarket chain that aims to provide a wide selection of groceries, household goods, and other items. Based on the provided customer reviews, the environment and services at the Niles location seem to have both positive and negative aspects. One long-time local resident, who shops there frequently due to its proximity, expressed disappointment with the staffing levels over the past two decades. They mentioned speaking with several store managers about this issue without seeing improvement and noted that while they are pleased with the current crew, they believe they need more support. This suggests that while the existing employees might be doing their best, understaffing could potentially impact the overall shopping experience, possibly leading to longer wait times or difficulties finding assistance.

In terms of services, Jewel-Osco typically offers various departments you would expect in a supermarket, such as produce, dairy, frozen foods, a bakery, and a deli. However, one customer reported a significant issue with the meat department at the Niles location, stating that it appeared to be closed during their visit at 5:00 PM on April 21, 2025. They mentioned that ringing the bell for service resulted in no response and that checkout employees were unaware of the meat department's hours of operation, preventing them from purchasing steaks. This indicates a potential inconsistency or lack of communication regarding the meat department's availability, which could be a significant inconvenience for customers looking to buy meat products.

On a more positive note, another customer highlighted "exceptional service" from an employee named Samuel Nichols, who handled their delivery order. They praised Samuel's attentiveness, politeness, and consistent commitment to great customer service over multiple orders, describing him as a "real asset to Jewel." This suggests that while there might be issues with in-store staffing and department availability, some employees are providing outstanding customer service, particularly in the context of online delivery.

This same customer also mentioned a minor issue with a deli order (paper not placed between cheese slices as requested) and being slightly overcharged for a substituted item due to a system error. While these issues weren't attributed to Samuel, they provide some insight into potential operational hiccups within the store's deli and checkout processes. However, the customer's overall gratitude for Samuel's service underscores that positive individual interactions can significantly impact the customer experience.

Now, let's consider the category "Candles Near Me." Grocery stores like Jewel-Osco often carry a selection of home goods, which frequently includes candles. You would typically find these in aisles with home décor, air fresheners, or possibly a designated seasonal section. The variety of candles available can range from basic unscented options to scented jar candles and other decorative types. If you are a resident of Niles looking for "Candles Near Me" while also shopping for your groceries, Jewel-Osco is a local option you might want to explore. Their selection could offer convenience alongside your regular grocery shopping. To know the specific types and scents of candles they currently stock, a visit to the store would be recommended.

In terms of features, Jewel-Osco aims to be a convenient one-stop shop for groceries and household needs. The availability of online delivery, as highlighted by the positive review of Samuel's service, is a significant feature for customers who prefer to shop from home. However, the reported issues with meat department availability and potential understaffing could detract from the overall convenience and reliability of the store for in-person shoppers.

Promotional information is not explicitly provided in the given reviews. Typically, Jewel-Osco would offer weekly sales flyers, in-store promotions, and potentially a loyalty program to provide discounts to their customers. To find out about the current deals and offers at the Niles location, you would likely need to check their website, mobile app, or look for their printed advertisements.

In conclusion, the Jewel-Osco at 7900 N Milwaukee Ave in Niles offers grocery shopping and potentially a selection of candles for those looking for "Candles Near Me." While one customer praised the exceptional service of a delivery employee, another long-time shopper expressed concerns about understaffing and issues with the meat department's availability. The store offers the convenience of online delivery, but in-store shoppers might experience inconsistencies. For Niles residents, Jewel-Osco is a local grocery option, and you may want to consider these recent experiences when deciding if it meets your needs for groceries and possibly candles. Checking for current promotions could also be beneficial when you shop.