316 W 63rd St, Kansas City, MO 64113, USA
Located at 6955 Tomahawk Rd, Prairie Village, KS 66208, USA, Euston Hardware serves the local community with a variety of hardware, tools, and home repair supplies. While primarily a hardware store, the platform category "Candles Near Me" suggests a possibility that Euston Hardware might also stock candles, perhaps within a home goods or general merchandise section. They can be contacted at (913) 262-6737 or +1 913-262-6737.
Based on the customer reviews, the environment of Euston Hardware is not explicitly detailed, but one review mentions that "this store does have a limited footprint," which implies a smaller, perhaps more traditional hardware store setting compared to larger chains. This could mean a more focused selection of core hardware items, but it doesn't necessarily preclude them from carrying other related goods like candles.
The services at Euston Hardware appear to have mixed feedback. One long-term customer of over 40 years initially spoke positively of the store, noting that even their children had worked there. However, this positive sentiment shifted dramatically due to an incident involving the rental of an aerator. The customer recounted how a young employee loaded the machine, and as they drove away, it rolled back and shattered their rear windshield. The customer expressed significant dissatisfaction with the handling of this incident by the store management, specifically mentioning a conversation with the manager, Matt, who was described as lacking manners and disrespectful, and who did not admit to the store's error or offer appropriate compensation. This paints a picture of potentially inconsistent customer service, particularly when dealing with issues or incidents.
On a more positive note regarding services, the second reviewer stated, "However, you can always find someone willing to help." This suggests that while the store might be smaller, the staff is generally accessible and willing to assist customers in finding what they need. This could be beneficial for customers looking for specific items like candles, as they can likely find an employee to help them locate them if they are in stock.
The features of Euston Hardware, based on the reviews, include being a long-established business within the community, given the 40-year patronage of one reviewer. They also offer equipment rental, as evidenced by the aerator incident. While the selection might be somewhat limited due to the store's "limited footprint," the availability of helpful staff is a notable feature. Regarding candles, hardware stores sometimes stock them, particularly for practical uses like outdoor citronella candles or as part of a small home goods section. Given the willingness of the staff to help, customers might be able to inquire about the availability of candles.
The provided reviews do not contain any specific promotional information for Euston Hardware. As a smaller, independently operated store, their promotional strategies might differ from larger chains. Local users interested in finding out about any sales or promotions on items they carry, including potentially candles, would likely need to visit the store or contact them directly.
In summary, Euston Hardware in Prairie Village, KS, is a long-standing, smaller hardware store known for having staff willing to help customers. However, one recent experience highlights potential issues with how the management handles customer service when problems arise. For local users searching for "Candles Near Me," Euston Hardware might stock a limited selection of candles, and the helpful staff could assist in locating them. However, potential shoppers should be aware of the mixed feedback regarding overall customer service, particularly in situations involving store errors. To determine if they carry candles and to inquire about any promotions, contacting the store directly would be advisable.