Ebel's Ace Hardware

For residents of Homewood, Illinois, and the surrounding areas, Ebel's Ace Hardware, located at 18320 Governors Hwy, Homewood, IL 60430, USA, has been a local hardware option. Hardware stores typically offer a wide range of tools, building materials, fasteners like bolts and nuts, and various household supplies. We will explore this store based on recent customer feedback, also considering the platform category "Candles Near Me" to provide a comprehensive introduction for local users.

One customer review expresses a sense of change at Ebel's Ace Hardware, questioning if the original ownership might have changed due to a perceived difference in the store's atmosphere and service. This customer's experience while looking for a bolt was negative, citing difficulty in finding assistance and, when help was found, it being unhelpful. The issue with the bolt's length despite having the same identifying number further compounded the problem, and the customer felt dismissed by a staff member when raising this concern. Ultimately, this led to the purchased nuts not fitting the bolt, necessitating a return trip and a likely shift of future business to larger chain stores due to a desire for knowledgeable assistance.

Another part of the same review reiterates the preference for supporting local businesses but emphasizes the need for knowledgeable staff who can provide actual help and answer basic knowledge questions. The customer expresses a willingness to return if these aspects improve, highlighting the importance of expertise in a hardware store setting.

A separate review raises significant concerns about the behavior of the store's manager. This customer describes witnessing the manager, a "brown skinned African American woman," exhibiting a "bad vibe" and physically pushing an older female customer, stating she "didn’t care if she was rude to her" and cursing at her. The reviewer also mentions that the police were called on the elderly customer. Regardless of the circumstances leading to the interaction, the reviewer found the manager's behavior of physically touching and cursing at a customer, especially an older one, unacceptable and stated it created a negative impression that would deter them from returning, suggesting a need for different management.

Considering the category "Candles Near Me," hardware stores typically do not have a primary focus on candles. However, they might carry a small selection of basic utility candles (like emergency candles or work lights that are candle-based) or possibly a limited assortment of scented or decorative candles, often found in seasonal or home goods sections. Given the nature of the negative reviews focusing on service and management, there is no information available regarding whether Ebel's Ace Hardware carries candles or what their selection might be. Local users interested in purchasing candles would likely find a more extensive variety at dedicated home goods stores, discount retailers, or grocery stores. To determine if Ebel's Ace Hardware stocks any candles, contacting them directly at (708) 799-8286 or +1 708-799-8286 would be necessary.

The services one would typically expect from a hardware store include assistance in finding products, cutting materials (like wood or keys), and providing advice on home improvement projects. However, the negative reviews suggest potential shortcomings in the helpfulness and knowledge of the staff at this particular location, at least during the experiences described. The incident with the manager also points to a potential issue with customer relations.

Features of a hardware store like Ebel's Ace Hardware would generally include a stock of various hardware, tools, paint, plumbing and electrical supplies, and possibly outdoor and seasonal items. The fact that it has "been in the area for a long time," as mentioned in one review, suggests a history and potential familiarity within the local community. However, the recent feedback indicates that the current environment and service might not be meeting some customers' expectations.

There is no promotional information mentioned in the provided reviews. Hardware stores often have sales on seasonal items, specific tools, or building materials. Ace Hardware, as a franchise, typically has national and local promotions. To find out about any current promotions at Ebel's Ace Hardware, local users would need to check local flyers, the Ace Hardware website, or contact the store directly.

In the context of "candles near me," Ebel's Ace Hardware is unlikely to be a primary destination for a wide selection of candles. Its focus is on hardware and related supplies. For residents of Homewood looking for a local hardware store, Ebel's Ace Hardware has a history in the area, but recent customer experiences highlight concerns regarding staff knowledge, helpfulness, and management conduct. These are important factors for local users to consider.

In summary, Ebel's Ace Hardware in Homewood offers hardware and related supplies. However, recent customer reviews indicate potential issues with unhelpful staff and concerning management behavior. For those specifically looking for "candles near me," this store is not likely to be a primary source. Local users needing hardware supplies might consider these recent experiences when deciding whether to shop at Ebel's Ace Hardware. For information on their current inventory, including any potential candle offerings, and any promotions, contacting the store directly is recommended.