2000 Coastal Grand Cir # 495, Myrtle Beach, SC 29577, USA
Dillard's Coastal Grand is a premier department store located in the heart of Myrtle Beach, South Carolina. Renowned for its diverse selection of high-quality apparel, accessories, and home goods, Dillard's offers an unparalleled shopping experience. The store features a wide array of brands catering to all tastes and preferences, making it a go-to destination for locals and tourists alike.
At Dillard's Coastal Grand, we pride ourselves on our commitment to exceptional customer service. Our team is dedicated to ensuring every shopper has a memorable experience, whether they're searching for the perfect outfit or looking for that special gift. The store also offers fashion consultation services, allowing customers to explore the latest trends and find pieces that complement their personal style.
However, recent reviews have highlighted some areas where we need improvement. One customer shared an unfortunate experience with our return process, which did not align with our usual standards of efficiency and friendliness. Another troubling account involved a racial incident in the Polo section, where two Black customers felt ignored and disrespected by store employees. These incidents are deeply regrettable, and we take them seriously. We are actively working to address these issues and ensure all customers receive the respectful service they deserve.
- Brand Selection: Dillard's Coastal Grand offers a wide range of popular and niche brands for men, women, and children.
- Fashion Forward: The store stays ahead of trends, providing seasonal collections and must-have items.
- Home Goods: In addition to clothing, Dillard's features a variety of home goods to refresh your living space.
- Customer Service: Our goal is to make every shopping experience pleasant and tailored to individual needs.
- Parking & Location: Conveniently located at 100 Coastal Grand Cir, Myrtle Beach, SC 29577, with ample parking for easy access.
Dillard's Coastal Grand is more than just a store—it's a destination where style meets convenience. We invite you to explore our collections and experience the Dillard's difference, while we continue to strive for excellence in every interaction.