1801 Marketplace Dr SE, Caledonia, MI 49316, USA
For residents across Michigan, a reliable and accessible drugstore is an essential part of daily life, providing everything from vital prescriptions to everyday necessities. In Kentwood, Michigan, the Walgreens located at 6020 Kalamazoo Ave SE stands as a frequently visited hub for health and convenience. This particular Walgreens has garnered attention for its varying customer experiences, highlighting both areas for improvement and standout qualities that make it a valuable resource for the local community. While one review points to challenges with staff attitudes, other customers express profound appreciation for the pharmacy's efficiency and the overall helpfulness of the team, especially in critical situations.
A consistent theme among satisfied patrons is the store's ability to provide quick and understanding service, particularly for prescription needs. This article aims to provide a comprehensive overview of the Walgreens in Kentwood, detailing its location and accessibility, the diverse range of services it offers, its notable features, available promotions, and why, despite isolated issues, it remains a suitable and often crucial choice for Michigan locals seeking health, wellness, and convenience products.
### Location and Accessibility
The Walgreens in Kentwood is conveniently situated at 6020 Kalamazoo Ave SE, Kentwood, MI 49508, USA. This address places it at a prominent intersection, likely the southeast corner of Kalamazoo Avenue SE and 60th Street SE, making it easily identifiable and accessible for vehicle traffic. Kentwood is a large suburb of Grand Rapids, a major metropolitan area in West Michigan. Its location on a main avenue ensures straightforward navigation for residents from Kentwood itself and surrounding communities within the greater Grand Rapids area.
For drivers, the store offers ample parking, a common feature of standalone drugstores, allowing for quick in-and-out visits. The presence of a drive-thru pharmacy window further enhances convenience, enabling customers to pick up prescriptions without leaving their vehicles, which is particularly beneficial for those who are unwell or have limited mobility. While specific public transportation routes serving this exact location would depend on local transit systems (like The Rapid), major roads and bus lines typically run along primary avenues such as Kalamazoo Ave SE, offering accessibility for non-drivers as well. Its easy access makes it a frequent stop for daily errands and urgent needs for many Michigan locals.
The store and photo section typically operates with extended hours, often from 7:00 AM to 11:00 PM on weekdays, while the pharmacy department usually runs from 8:00 AM to 10:00 PM, with a standard meal break from 1:30 PM to 2:00 PM. Weekend hours may vary, so checking specific times for pharmacy services is always recommended.
### Services Offered
Walgreens, including this Kentwood location, is a full-service drugstore chain that offers a wide array of products and health-related services designed to meet the diverse needs of the community. These commonly include:
- P>Prescription Filling and Management: The core service, providing prescription refills, new prescriptions, and offering services like prescription flavoring (FLAVORx) and last-minute refills, as praised by customers. They also offer safe medication disposal kiosks.
- P>Immunizations: A vital health service, including COVID-19 vaccines and a range of other common immunizations for various age groups. This makes it convenient for families to get their necessary shots locally.
- P>Over-the-Counter Medications: A comprehensive selection of pain relievers, cold and flu remedies, allergy medications, digestive health products, vitamins, and supplements.
- P>General Merchandise: Everyday essentials such as groceries (snacks, beverages), household goods (paper products, cleaning supplies), personal care items (shampoo, soap, oral care), and beauty products.
- P>Photo Services: A full-service photo department offering same-day pickup for prints, custom cards, posters, canvas prints, photo books, and even passport photos. This is a highly valued convenience for many locals.
- P>Convenience Store Items: Quick grab-and-go options like beverages, snacks, and some convenience foods.
- P>Financial Services: Including gift cards and potentially money transfer services (though not specifically detailed for this location, it's a common Walgreens offering).
- P>Curbside Pickup: An increasingly popular service allowing customers to order online and pick up their items quickly without entering the store.
- P>FedEx Returns: Convenient drop-off point for pre-labeled FedEx returns, often with label printing services available.
- P>WIC Accepted: This location accepts WIC benefits, providing essential support for families in need of nutritional assistance.
### Features / Highlights
The Walgreens in Kentwood, MI, stands out with several key features and highlights, as noted by local customers:
- P>Highly Responsive Pharmacy Team: Despite one negative experience, multiple reviews highlight the pharmacy staff as "always a big help" and capable of "last minute refills," even during busy holiday seasons. Their ability to fill prescriptions quickly (e.g., "in the next hour") is a significant and appreciated feature.
- P>Exceptional Customer Service (Pharmacy): Customers switching from other pharmacies praise this Walgreens for its "helpful and patient and understanding" staff, leading to "Great customer service" in the pharmacy, a critical aspect for medication management.
- P>Reliable Medication Stock: One customer noted switching from another store due to consistent medication shortages, finding this Walgreens to be consistently stocked with necessary prescriptions, ensuring patients don't go "2 weeks with no medication."
- P>Clean and Well-Maintained Environment: Although not explicitly detailed in reviews, the positive feedback on customer service and efficiency often implies a well-run store environment, contributing to a pleasant shopping experience.
- P>Drive-Up Window: Offers superior convenience for prescription pickups, especially valuable for those feeling unwell or in a hurry.
- P>Broad Product Categories: Beyond prescriptions, the wide range of general merchandise, health items, and photo services makes it a one-stop shop for many daily needs.
- P>Commitment to Public Health: Through services like immunizations (including COVID-19 vaccines) and safe medication disposal, the store acts as an active participant in community health and safety.
### Promotions or Special Offers
Walgreens, as a national chain, consistently offers a variety of promotions and savings opportunities that Michigan locals can take advantage of at this Kentwood location. These generally include:
- P>myWalgreens Rewards Program: This free loyalty program allows members to unlock sale prices, earn 1% Walgreens Cash rewards on eligible storewide purchases (including pharmacy), and 5% on Walgreens-branded products. Rewards can be redeemed directly at checkout. Members also receive personalized deals and health goals incentives.
- P>Weekly Ad Deals: Walgreens publishes a weekly ad featuring discounts on a wide range of products across all departments, including "Buy One Get One" (BOGO) offers, percentage off deals, and specific item price reductions.
- P>Digital Coupons: Available through the Walgreens app or website, these coupons can be clipped and applied to purchases in-store or online, often offering additional savings on top of sale prices.
- P>Store-Specific Promotions: While less common, individual stores may have localized clearance events or unadvertised specials.
- P>Photo Deals: The photo department frequently offers promotions such as discounts on prints, photo books, and other custom photo products, often with same-day pickup options.
- P>Credit Card Rewards: The myWalgreens Credit Card allows approved cardholders to earn higher Walgreens Cash rewards on purchases, both at Walgreens and elsewhere.
To maximize savings, Michigan residents are encouraged to sign up for the free myWalgreens program and regularly check the Walgreens app or website for the weekly ad and digital coupons before visiting the store.
### Contact Information
For residents in Kentwood and surrounding Michigan communities, here is the direct contact information for this Walgreens location:
- P>Address: 6020 Kalamazoo Ave SE, Kentwood, MI 49508, USA
- P>Phone: (616) 698-9165
- P>Mobile Phone: +1 616-698-9165
Both provided phone numbers appear to be for the same contact point. It is always advisable to call the pharmacy directly for prescription-specific inquiries, to confirm medication availability, or to inquire about current pharmacy hours, especially around holidays, as they may differ from general store hours. For general store inquiries, the main store number can be used.
### Conclusion: Why this place is suitable for locals
For Michigan residents, particularly those in Kentwood and the broader Grand Rapids area, the Walgreens at 6020 Kalamazoo Ave SE proves to be a highly suitable and often indispensable local resource. Despite isolated negative experiences, the prevailing customer feedback strongly emphasizes the pharmacy's exceptional helpfulness, patience, and understanding, especially when dealing with critical prescription needs and last-minute requests. This level of dedicated service in the most crucial aspect of a drugstore – health and medication – positions it as a reliable choice for local families.
The convenience factors, such as the drive-thru pharmacy, ample parking, and the wide array of general merchandise, personal care items, and photo services, make it a true one-stop shop for daily errands. Its consistent stock of medications, which can be a significant concern for individuals managing chronic conditions, offers peace of mind. Furthermore, the accessible promotions through the myWalgreens program and weekly ads provide tangible savings for budget-conscious shoppers. For reliable prescription fulfillment, essential household items, and a generally positive customer service experience, the Walgreens in Kentwood stands as a valuable and trusted pillar within the Michigan community.