4802 Valley View Blvd NW, Roanoke, VA 24012, USA
Hello, Virginia locals, especially those in our vibrant Roanoke community! When it comes to finding intimate apparel that combines comfort, style, and confidence-boosting designs, Victoria's Secret stands as an iconic name. Located conveniently within the bustling Valley View Mall at 4802 Valley View Blvd NW LA-20, 25, Roanoke, VA 24012, this store offers a comprehensive selection of their renowned bras, panties, sleepwear, loungewear, and a delightful array of beauty products.
Victoria's Secret has been a leading specialty retailer for decades, known for its fashion-forward collections, prestige fragrances, and a focus on empowering women through beautifully designed intimates. They aim to provide a shopping experience that is both glamorous and personalized, helping customers find pieces that make them feel their best. The store also features the popular PINK brand, catering to a younger, more casual demographic with comfortable and trendy apparel, intimates, and beauty items.
Customer experiences at the Roanoke location can vary, reflecting the dynamic nature of retail. One highly satisfied customer shared a very positive experience, noting great deals: "Got the panties 5 for 30 and perfumes 2 for 14. Got 2 bras for 56. Once we got out the door we didn't even touch 100 dollars." This shopper particularly praised the sales lady, calling her "an absolute delight," "very helpful, genuine, and caring," and confidently stating, "Definitely will be shopping here again." This review highlights the potential for excellent value and exceptional customer service.
However, another customer reported a "Horrible service" experience, explaining, "We spent so much money and they could not find any coupons to use for discounts. The excuse was that they spent all their gifts in the morning. Just horrible." This suggests that while promotions are available, their application or availability might sometimes lead to frustration if not clearly communicated.
This article is designed to provide you, the local user in Virginia, with a clear, factual, and engaging overview of your Victoria's Secret store in Roanoke, helping you navigate its offerings, understand its features, and make the most of your visit.
Victoria's Secret is ideally situated at 4802 Valley View Blvd NW LA-20, 25, Roanoke, VA 24012, USA, within the prominent Valley View Mall. This location is a major retail hub in Roanoke, making it easily accessible for residents throughout the city and the surrounding Roanoke Valley. Valley View Boulevard NW is a key road, ensuring straightforward navigation whether you're coming from nearby neighborhoods or traveling from further afield.
Being located within a large regional shopping mall, the store benefits from extensive parking facilities. The mall's expansive parking lots offer ample space, making your visit convenient and stress-free. For those who rely on public transportation, Valley View Mall is typically well-served by Roanoke's local bus routes (Valley Metro), providing a practical option for reaching the store without a car. Its position within a central shopping destination means it's often an easy stop to combine with other errands or leisure activities at the mall.
The store adheres to typical mall operating hours, designed to accommodate various schedules:
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Monday - Saturday: 11:00 AM - 8:00 PM
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Sunday: 12:00 PM - 6:00 PM
These hours offer flexibility for shopping whether during weekdays or on the weekend.
Victoria's Secret in Roanoke provides a range of products and services focused on intimate apparel, beauty, and related lifestyle items. Here's what you can expect:
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Professional Bra Fittings: A cornerstone service, offering free, personalized bra fittings by trained Bra Fit Experts. This helps customers determine their correct size and find the best bra styles for their comfort and support needs. No appointment is typically necessary.
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Extensive Lingerie & Bra Selection: A wide array of bras in various styles (e.g., push-up, t-shirt, demi, full coverage, strapless, sports bras, bralettes), sizes (including AA-O cups), and collections (e.g., Very Sexy, Dream Angels).
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Panties & Underwear: A vast selection of panties in different cuts (e.g., thong, brief, boyshort) and fabrics, including multi-pack options.
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Sleepwear & Loungewear: Comfortable and stylish sleepshirts, pajama sets, robes, slippers, and other loungewear items for relaxation at home.
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Beauty & Fragrance: A range of fine fragrances (like Bombshell and Tease), body care products (lotions, mists, washes), and some cosmetics.
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PINK Collection: A dedicated section for the PINK brand, featuring trendy and comfortable intimates, apparel (sweatshirts, leggings), swimwear, and beauty products aimed at a younger demographic.
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Activewear & Swimwear: A selection of activewear and swimwear, including sports bras and bathing suits, for various lifestyles.
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Accessories & Gifts: Items like bags, wallets, keychains, and gift sets, perfect for various occasions. Gift cards are also available.
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VS & PINK Rewards Program: Opportunity to join the free loyalty program to earn points on purchases, access exclusive benefits, and special offers.
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In-Store Pickup: For added convenience, the store offers free in-store pickup for online orders made through the Victoria's Secret website.
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Expert Bra Fitting Service: A standout feature, offering personalized, professional bra fittings by trained experts to ensure customers find their perfect size and most comfortable styles. This is a complimentary service that greatly enhances the shopping experience for intimate apparel.
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Wide Range of Sizes and Styles: Victoria's Secret is known for its extensive selection of bras from AA to O cups, and a diverse array of styles and collections, ensuring that women of various body types and preferences can find suitable options.
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Diverse Product Portfolio Beyond Lingerie: While primarily known for lingerie, the store's offerings extend to popular beauty products (fragrances, body care), comfortable sleepwear and loungewear, fashionable activewear, and the trendy PINK collection, making it a multifaceted lifestyle destination.
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Loyalty Program Benefits: The VS & PINK Rewards program is a significant highlight, allowing customers to earn points on purchases, receive exclusive offers, and enjoy a free birthday gift. This adds considerable value for frequent shoppers.
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Glamorous and Inviting Store Environment: Victoria's Secret stores are typically designed to offer a luxurious and engaging shopping atmosphere, enhancing the overall customer experience.
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Convenient Mall Location: Being situated within Valley View Mall provides easy access, ample parking, and the ability to combine a visit to Victoria's Secret with other shopping and dining experiences, adding to its convenience for Roanoke locals.
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Friendly and Helpful Staff (Based on Positive Reviews): While experiences can vary, positive customer feedback highlights "delightful," "very helpful, genuine, and caring" sales associates who greatly enhance the shopping trip and contribute to customer satisfaction.
Victoria's Secret is well-known for its frequent promotions and special offers, allowing Roanoke locals to find great deals on their favorite products. While specific offers rotate, here's a general overview of the types of promotions you can expect:
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Semi-Annual Sale: This is one of Victoria's Secret's biggest sales events, happening twice a year, offering significant discounts (up to 60% off or more) on bras, panties, sleepwear, and beauty products.
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Panties Multi-Buy Deals: Frequent promotions include offers like "5 for $30" or "8 for $25" on select panties, allowing for great savings when stocking up on essentials.
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Bra Sales & Bundles: Look for special pricing on bras, sometimes including "2 for" deals or specific styles at reduced prices (e.g., "2 bras for $56" as mentioned by a customer review, or "bras from $16.99" during sales).
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Beauty & Fragrance Offers: Regular promotions on beauty products, such as "2 for $14" on perfumes or "2/$30 Victoria's Secret Body Care," are common.
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Free Gifts with Purchase: Victoria's Secret often offers free gifts (e.g., a cooler backpack) with a minimum purchase amount.
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Tiered Discounts: Occasional promotions might offer increasing discounts based on how much you spend (e.g., 20% off $X, 25% off $Y).
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Clearance & Sale Sections: The store will have dedicated clearance sections and marked-down items throughout, offering substantial savings on discontinued or overstocked merchandise.
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VS & PINK Rewards Program Exclusives: Members of the free loyalty program receive exclusive offers, early access to sales, and special birthday gifts, making it highly beneficial to join.
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Victoria's Secret Credit Card Benefits: Cardholders often receive additional discounts, special financing options, and exclusive promotions.
To stay updated on the very latest promotions, Roanoke residents should check the official Victoria's Secret website and sign up for their email newsletter. In-store signage will also highlight current deals.
For Virginia locals in Roanoke wishing to connect with or visit Victoria's Secret at Valley View Mall, here is the essential contact information:
Address: 4802 Valley View Blvd NW LA-20, 25, Roanoke, VA 24012, USA
Phone: (540) 362-4520
Mobile Phone: +1 540-362-4520
Both provided phone numbers are identical, serving as the main contact line for the store within Valley View Mall. It is advisable to call ahead if you have specific inquiries about product availability, current promotions (especially concerning coupon usage), or to confirm store hours, particularly around holidays. While online resources offer much information, a direct call can provide the most current details regarding in-store stock and services.
For the women of Roanoke and the broader Virginia region, Victoria's Secret at Valley View Mall presents a suitable and often ideal shopping destination for intimate apparel, beauty, and lifestyle products. Its core suitability lies in its strong brand recognition, diverse product offering, and commitment to providing a specialized shopping experience.
The convenience of its location within Valley View Mall is a significant advantage, allowing for easy access and the ability to combine a visit to Victoria's Secret with other shopping errands or leisure activities. The ample parking and potential public transport access further enhance its appeal as a local hub.
What truly makes Victoria's Secret a go-to for locals is its signature array of products – from an extensive range of bras and panties to comfortable sleepwear and alluring fragrances. The availability of professional bra fittings, a complimentary service, is invaluable for ensuring comfort and the perfect fit, a critical aspect of intimate apparel. This personalized guidance helps customers navigate the extensive selection with confidence.
While customer experiences with promotions and service can vary, the potential for significant savings through frequent sales (like the Semi-Annual Sale and multi-buy deals) and the benefits of the VS & PINK Rewards program provide excellent value for repeat customers. When the service is exceptional, as highlighted by a positive review ("very helpful, genuine, and caring"), it transforms the shopping trip into a delightful experience.
In essence, Victoria's Secret in Roanoke offers more than just clothing; it provides a specialized retail experience focused on confidence, comfort, and style, backed by a strong product range and valuable loyalty programs. For Virginia locals seeking quality intimates and beauty essentials, this store remains a key destination in the community.