1289 Johnson Ferry Rd, Marietta, GA 30068, USA
For many in Georgia, **SEPHORA** is more than just a store; it’s a vibrant hub where beauty enthusiasts and novices alike can explore, experiment, and discover the latest in prestige makeup, skincare, hair care, and fragrance. The SEPHORA location at 4475 Roswell Road in Marietta serves as a key destination for locals in the East Cobb area and beyond, offering an extensive selection of products from beloved global brands and innovative new names. It's a place where you can find everything from cult-favorite foundations to specialized serums, all under one roof.
SEPHORA has built its reputation on providing an unparalleled assortment of products, often with exclusive launches and a strong emphasis on customer experience. As one satisfied customer shared, despite a challenging same-day delivery issue, the in-store experience was "5/5," highlighting the "exceptional care and attention to detail" from staff like Fran. This dedication to customer satisfaction, even when issues arise, sets SEPHORA apart. Another reviewer praised the "excellent customer service from all locations" visited and the delight in discovering new products like Ouai and Glow Recipe, further underscoring the brand's commitment to both product variety and helpful assistance.
This article aims to provide a comprehensive guide to the SEPHORA store in Marietta, showcasing its prime location, the diverse range of services it offers, its unique features, and the various promotions available. Our goal is to help residents of Georgia understand why this particular SEPHORA is a suitable and exciting destination for all their beauty needs.
The SEPHORA store is conveniently located at **4475 Roswell Rd Suite #310, Marietta, GA 30062, USA**. This address places it within a prominent retail area in East Cobb, making it highly accessible for residents of Marietta, Roswell, Sandy Springs, and other surrounding communities in North Georgia. The store is situated within a popular shopping center, which typically offers ample parking space, making visits convenient for those driving.
Roswell Road (Highway 120) is a major thoroughfare, ensuring straightforward navigation to the location from various directions. The area around 4475 Roswell Road is a bustling commercial district, often home to other popular retailers and dining establishments. This means that a visit to SEPHORA can easily be combined with other errands or a meal out, adding to the overall convenience for locals.
While public transportation options in this specific suburban area might be more limited compared to downtown Atlanta, the central location on a main road ensures that the store is readily reachable by personal vehicle or rideshare services. For Georgians living in the East Cobb vicinity, this SEPHORA location stands as a cornerstone for beauty retail, providing easy access to a vast array of products and services without requiring a long commute into the city center. The accessibility is further enhanced by specific curbside pickup options available for online orders, as indicated by Sephora's own information, offering added convenience for busy shoppers.
**Extensive Product Selection:** SEPHORA offers an unrivaled selection of makeup, skincare, hair care, fragrance, and beauty tools from a vast array of brands, including cult favorites, luxury lines, and emerging indie brands. Customers can find popular items from brands like Phlur and Glow Recipe, as noted in reviews.
**Beauty Advisor Consultations:** Highly trained and friendly beauty advisors are available to provide personalized recommendations, assist with product selection, and offer expert advice tailored to individual skin types and beauty goals. One customer specifically praised Fran for her "exceptional care and attention to detail."
**In-Store Beauty Services:** This SEPHORA location offers various paid beauty services for a more personalized experience, which may include:
Full Face Makeup Application ($60 / 60 min)
Feature Focus (e.g., eyes, complexion, brows) ($30 / 30 min)
Lash Application ($15 / 15 min)
Brow Wax ($22 / 20 min), Duo Wax (Brow & Lip), Trio Wax (Brow, Lip & Chin), Lip or Chin Wax
Beauty Lessons (guided tutorials) ($75 / 75 min)
Ultimate Glam Makeup ($90 / 90 min)
**Beauty Insider Loyalty Program:** Customers can join the free Beauty Insider program to earn points on every purchase, which can be redeemed for exclusive rewards, deluxe samples, and discounts. Higher tiers (VIB and Rouge) offer accelerated point earnings and more exclusive perks.
**Product Testing and Samples:** The store encourages customers to "peruse a while" and discover new items, often providing "samples... open and available for us to smell, touch, and test," enabling an immersive product discovery experience.
**Buy Online, Pick Up In Store/Curbside:** For convenience, customers can place orders online and pick them up at the Marietta location, with curbside pickup available during specified hours. This is especially helpful for those seeking quick and easy service.
**Beauty (Re)Purposed Program:** SEPHORA offers a recycling initiative for finished beauty product containers, allowing customers to give their empties a second life and contribute to sustainability efforts.
**Extensive Brand Assortment:** SEPHORA boasts an unparalleled selection of brands, ranging from drugstore cult classics to high-end luxury labels, and exclusive brands that can only be found at Sephora. This diversity caters to every budget and preference.
**Knowledgeable and Friendly Staff:** As highlighted in customer reviews, the staff at this location are frequently praised for being "very friendly and helpful" and providing "excellent customer service," going above and beyond to ensure a positive shopping experience.
**Interactive Shopping Environment:** The store is designed to be a playground for beauty lovers, with open displays allowing customers to "peruse" and discover products firsthand. The availability of testers for various items creates an immersive experience.
**Beauty Insider Program:** This robust loyalty program is a significant highlight, offering tiered rewards, early access to sales, exclusive events, and personalized birthday gifts, making every purchase more rewarding.
**Specialized Beauty Services:** The offering of professional makeup applications, waxing services, and beauty lessons provides an added value, allowing customers to not just buy products but also learn how to use them effectively from licensed professionals.
**Commitment to Customer Satisfaction:** Even in challenging situations like a lost delivery, the staff's dedication to resolving issues and ensuring customer happiness (e.g., providing a "thoughtful surprise") demonstrates a strong customer-centric approach.
**New Product Discovery:** SEPHORA is a go-to for discovering "new favorites" and trying out trending products. The frequent introduction of new brands and scents keeps the offerings fresh and exciting for loyal customers.
SEPHORA is well-known for its frequent promotions and special offers, ensuring that Georgians always have opportunities to discover new products and save on their beauty favorites. These promotions are often tied into their Beauty Insider loyalty program, offering tiered benefits. Here are some typical promotions you can expect:
**Beauty Insider Savings Events:** These are major, recurring sales events (often three times a year) where Beauty Insider members receive tiered discounts: Rouge members get the highest percentage off (e.g., 20%), followed by VIB members (e.g., 15%), and then Beauty Insiders (e.g., 10%). These events often include early access for higher tiers.
**Point Multiplier Events:** Members can earn accelerated points on purchases (e.g., 2X, 3X, or 4X points), allowing them to accumulate rewards faster. These often coincide with major sales or specific brand promotions.
**Free Birthday Gifts:** All Beauty Insider members receive a complimentary birthday gift during their birthday month. Higher tiers typically have more options to choose from.
**Rouge Rewards:** Exclusive to Rouge members, 2,500 points can be redeemed for a $100 off reward on a future purchase, providing significant savings for top-tier spenders.
**Rewards Bazaar:** Beauty Insider points can be redeemed for various rewards in the "Rewards Bazaar," including deluxe samples, limited-edition products, experiences, or even full-sized items.
**Gift with Purchase (GWP) Offers:** SEPHORA frequently offers free deluxe samples or mini-sets with a qualifying merchandise purchase. These are often tied to specific brands or product categories and may require a unique code for online redemption.
**Seasonal and Flash Sales:** Throughout the year, SEPHORA runs various seasonal sales, limited-time offers, and flash sales on specific brands or product categories.
**Free Samples with Every Purchase:** Both online and in-store, customers typically receive complimentary samples with their purchases, allowing them to try new products.
To stay updated on the latest promotions and special offers at the Marietta SEPHORA, Georgians are advised to:
Sign up for the free Beauty Insider loyalty program and link their account to the app.
Download the SEPHORA mobile app for exclusive app-only offers and personalized recommendations.
Visit the "Beauty Offers" or "Sale" sections on Sephora.com frequently, as deals are updated weekly.
Subscribe to SEPHORA's email newsletters.
Follow SEPHORA on social media platforms.
To connect with the SEPHORA store in Marietta, Georgia, you can use the following contact details:
**Address:** 4475 Roswell Rd Suite #310, Marietta, GA 30062, USA
**Phone:** (770) 565-0865
**Mobile Phone:** +1 770-565-0865 (This is the same primary store number for direct communication.)
For specific inquiries regarding product availability, booking beauty services, or questions about a recent order (including pickup or delivery issues), calling the store directly is the most effective method. Store hours are typically Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM, with curbside pickup hours often varying, so it's always best to confirm directly or check their website for the most current information.
For residents across Georgia, particularly those in the Marietta and surrounding East Cobb area, SEPHORA at 4475 Roswell Road stands out as an exceptionally suitable and highly valued destination for all things beauty. Its appeal lies in a combination of unparalleled product access, dedicated customer service, and a dynamic shopping environment that truly caters to a diverse range of beauty needs.
Firstly, the sheer breadth of its product offering is a significant draw. SEPHORA is a veritable treasure trove for beauty enthusiasts, housing an unrivaled selection of makeup, skincare, haircare, and fragrance from countless brands. Whether Georgians are "in the hunt for the scents Heavy Cream and Vanilla Skin by Phlur" or eager to "discover Ouai" products, this store provides the access to a global beauty market that is difficult to match elsewhere locally. This means less time spent searching across multiple retailers and more time exploring and enjoying.
Secondly, the consistently praised customer service is a crucial factor that makes this SEPHORA location ideal for locals. As evidenced by a customer's glowing review of Fran's assistance, the staff are not just sales associates; they are knowledgeable beauty advisors who go above and beyond. This commitment to customer care, even in challenging situations like a "stolen" delivery, ensures that shoppers feel "valued" and supported. Such personalized attention transforms a routine shopping trip into a delightful and reassuring experience, fostering loyalty and trust within the community.
Furthermore, the value offered through SEPHORA's Beauty Insider loyalty program makes it highly suitable for regular shoppers. Earning "500 points for later use" and enjoying exclusive discounts, birthday gifts, and early access to sales means that every purchase contributes to tangible rewards. This tiered system encourages engagement and makes beauty shopping not just an expense, but an investment in future indulgences and discoveries. The added convenience of in-store beauty services, from makeup applications to waxing, further cements SEPHORA as a comprehensive beauty hub where Georgians can not only purchase products but also refine their routines and enjoy expert pampering. For all these reasons, the SEPHORA in Marietta remains a top choice for beauty lovers across Georgia.