SEPHORA at Kohl's Oakland Square

Hello, Michigan beauty enthusiasts! When it comes to discovering the latest trends in makeup, skincare, haircare, and fragrances from beloved prestige brands, **SEPHORA at Kohl's Oakland Square** in Troy is designed to bring a renowned beauty experience right to our local community. This partnership aims to make high-quality beauty products more accessible, allowing Michiganders to explore a vast array of coveted items conveniently. While the concept of a "store within a store" offers unique advantages, it's always helpful to understand what to expect to make your shopping trip as smooth as possible.

The vision behind SEPHORA at Kohl's is to offer the signature Sephora shopping experience, featuring a curated selection of popular brands across various beauty categories. This means you can often find your favorite makeup staples, innovative skincare solutions, luxurious hair products, and captivating fragrances all in one familiar location. For locals in Michigan, this provides an opportunity to easily browse and purchase products from brands that might otherwise require a trip to a standalone Sephora. While recent customer feedback has highlighted some areas where the customer service experience could be improved, it’s important to understand the broader offerings and policies in place to ensure a productive visit. This article will delve into the location, services, features, and key information about SEPHORA at Kohl's Oakland Square, helping you navigate your beauty journey effectively.

## Location and Accessibility

For Michigan locals looking to explore the beauty offerings at **SEPHORA at Kohl's Oakland Square**, you'll find it conveniently situated at **500 John R Rd, Troy, MI 48083, USA**. This location places it within the larger Kohl's department store in the Oakland Square shopping center, a well-known retail hub in Troy. John R Road is a significant north-south artery in this part of Oakland County, making the store easily accessible from various surrounding communities.

The accessibility of this location is generally quite good for Michigan residents. As it's part of a Kohl's store, ample parking is typically available in the large shopping center lot, minimizing the stress often associated with finding a parking spot. This makes it convenient for customers driving from nearby areas within Troy, Sterling Heights, Rochester Hills, and other parts of Southeast Michigan. For those utilizing public transportation, while specific bus routes directly serving this particular entrance might vary, the general area of John R Road and Big Beaver Road is a commercial district that usually has some level of transit access. However, for most shoppers, driving remains the most straightforward method to reach this location. The integration within Kohl's means that once inside, you can access the Sephora section easily, typically located near the front of the store, offering a seamless entry into the world of prestige beauty.

## Services Offered

• **Prestige Beauty Product Assortment:** SEPHORA at Kohl's Oakland Square offers a curated selection of popular and beloved prestige beauty brands across makeup, skincare, hair, and fragrance categories. This aims to provide customers with access to a wide range of high-quality products that are often exclusive to Sephora, bringing a premium beauty experience closer to local Michigan shoppers.

• **Beauty Insider Loyalty Program Benefits:** Purchases made at SEPHORA at Kohl's locations are generally eligible for Beauty Insider rewards. Customers can earn points on their Sephora product purchases (equivalent to one point per dollar spent) and redeem accrued points for Beauty Insider Cash, which can be applied towards qualifying Sephora purchases at Kohl's. This allows loyal Sephora customers in Michigan to continue building and using their rewards.

• **Personalized Beauty Consultations:** According to general information about Sephora at Kohl's, Sephora-trained Beauty Advisors are available on-site for personalized beauty consultations. These advisors are equipped to help customers find suitable products, provide recommendations, and offer guidance across various beauty needs, enhancing the shopping experience.

• **In-Store Returns for Sephora at Kohl's Purchases:** Merchandise purchased through Kohls.com or at a SEPHORA at Kohl's location can be returned in any Kohl's store, even if that store does not have a Sephora section. Returns are accepted in new or gently used condition with a receipt within 30-60 days of purchase (policies can vary, so checking the latest Kohl's return policy for Sephora at Kohl's is advisable). However, it's important to note that products purchased at a standalone Sephora store or Sephora.com cannot be returned to SEPHORA at Kohl's locations, and vice versa.

• **In-Store Pickup for Online Orders:** For added convenience, customers can place orders on Kohls.com and choose to pick up their Sephora at Kohl's purchases directly at the Oakland Square location. This service typically allows orders to be fulfilled and ready for pickup within two hours, offering a quick and efficient way to retrieve desired products.

## Features / Highlights

• **Access to Prestige Beauty Brands Locally:** One of the primary features of SEPHORA at Kohl's Oakland Square is its role in making high-end and popular beauty brands more accessible to Michigan residents. Customers can shop for brands often exclusive to Sephora, including names in makeup, skincare, hair, and fragrance, without needing to travel to a standalone Sephora store. This expands local shopping options significantly.

• **Integration with Beauty Insider Program:** For existing Beauty Insider members in Michigan, purchases at this location contribute to their Beauty Insider points and rewards. This seamless integration allows customers to continue earning and redeeming points, including Beauty Insider Cash, on their Sephora purchases within Kohl's, providing ongoing benefits for their loyalty.

• **Convenient "Store-Within-A-Store" Model:** The location inside Kohl's offers a unique convenience. Customers can combine their beauty shopping with other Kohl's errands, making for a more efficient and consolidated shopping trip. This model aims to create a familiar and comfortable environment for discovering new beauty products.

• **Dedicated Beauty Advisor Support:** The presence of Sephora-trained Beauty Advisors (as per the general Sephora at Kohl's model) is a key feature. These advisors are intended to provide expert guidance and personalized consultations, helping customers navigate the extensive product selection and find items best suited to their individual needs and preferences.

• **Ample Parking and Accessibility:** Being located within a large Kohl's store in a major shopping plaza, SEPHORA at Kohl's Oakland Square benefits from extensive parking availability and general accessibility, making visits convenient for a wide range of Michigan shoppers.

## Promotions or Special Offers

For Michigan locals shopping at **SEPHORA at Kohl's Oakland Square**, it's important to understand the landscape of promotions and special offers within this unique partnership. While direct, store-specific daily deals are not typically advertised, Sephora at Kohl's participates in the overarching Sephora loyalty program and occasionally offers specific promotions for its Beauty Insiders.

Specifically, Beauty Insider clients shopping at Sephora at Kohl's locations will earn points on their Sephora product purchases, accumulating one point per dollar spent. These points can then be redeemed for Beauty Insider Cash, with 500 points typically translating to $10 off a qualifying Sephora purchase. Additionally, Beauty Insiders often gain access to seasonal savings events, free birthday gifts, and sometimes samples rewards in-store. It's crucial to note that while you can earn Kohl's Rewards on Sephora purchases, Kohl's Cash and Kohl's Card discounts generally *cannot* be earned or redeemed for Sephora merchandise at these locations. However, Sephora sometimes runs brand-wide promotions that apply to its Kohl's locations, such as percentage-off sales for Beauty Insiders. To stay informed about these, Michigan shoppers should sign up for the Sephora Beauty Insider program and check Sephora's official website or app for current offers that are applicable to Sephora at Kohl's locations. Always inquire at the store about any ongoing Sephora-specific promotions to ensure you're maximizing your savings.

## Contact Information

For Michigan locals wishing to connect with or visit **SEPHORA at Kohl's Oakland Square** in Troy, here is the direct contact information:

**Address:** 500 John R Rd, Troy, MI 48083, USA

**Phone:** (248) 585-2400

**Mobile Phone:** +1 248-585-2400

Using the provided phone numbers can be helpful for inquiries regarding store hours, specific product availability, or clarification on return policies. While the provided customer reviews indicate some challenges with in-store customer service experiences related to specific interactions, having the direct contact information allows customers to attempt to address concerns or gather information ahead of their visit.

## Conclusion: Why This Place is Suitable for Locals

For Michigan locals, **SEPHORA at Kohl's Oakland Square** in Troy presents a unique opportunity to access prestige beauty products within a familiar and convenient retail environment. While recent customer feedback has highlighted some specific challenges regarding staff interactions and return policy understanding, the fundamental suitability of this location for our community lies in its core offering and accessibility.

The "store-within-a-store" concept brings a vast array of coveted makeup, skincare, hair, and fragrance brands closer to residents in Oakland County and surrounding areas, reducing the need to travel further for these specific items. For existing Sephora Beauty Insider members in Michigan, the ability to earn and redeem points on purchases made at this Kohl's location ensures continuity with their loyalty program. The convenience of ample parking and the integration into a larger department store allow for efficient shopping trips, enabling locals to combine their beauty purchases with other errands.

It is important for Michigan consumers to be aware of the nuances highlighted in customer reviews, particularly concerning return policies and manager interactions. However, by being informed and potentially reaching out to customer service channels for clarification beforehand, locals can still leverage the benefit of having a Sephora selection nearby. For those prioritizing easy access to a broad range of beauty products from established brands, SEPHORA at Kohl's Oakland Square remains a viable option within our Michigan community, offering a convenient pathway to explore and purchase popular beauty items.