Marshalls

For savvy shoppers across Kentucky, finding brand-name and designer merchandise without the designer price tag is always a win. In Lexington, locals have a fantastic option in Marshalls, conveniently located at 1965 Pavilion Way, Lexington, KY 40509, USA. As an off-price department store, Marshalls operates on a unique model, delivering ever-changing assortments of fashion, home goods, and more, typically at 20% to 60% less than department and specialty store regular prices on comparable merchandise. This makes every visit a new opportunity to discover unexpected finds and incredible savings, embodying their slogan: "Your Surprise Is Waiting."

Marshalls prides itself on offering a vast and constantly rotating inventory, meaning that what you find today might not be there tomorrow. This "treasure hunt" experience is a key part of its appeal, encouraging frequent visits to uncover the latest deals on everything from designer apparel and footwear to stylish home decor and beauty products. While the nature of off-price retail can sometimes lead to stores being a bit disorganized, as some customer reviews suggest, the core promise of value remains strong. Many shoppers appreciate the potential for significant savings on high-quality items, which makes navigating the aisles well worth the effort for budget-conscious Kentuckians.

What often stands out, even when the racks might be a bit messy, is the human element. Reviews frequently highlight the positive interactions with staff members, describing them as "super sweet," "very friendly," "super helpful," and genuinely trying "to please their customers." This dedication to customer service is a crucial aspect of the Marshalls experience in Lexington, helping to mitigate any potential frustrations and making the shopping trip more enjoyable for everyone.

The Marshalls store is ideally situated at 1965 Pavilion Way, Lexington, KY 40509, USA. This address places it within a prominent and bustling retail hub in Lexington, specifically the Hamburg Pavilion shopping center. This location is a significant advantage for residents across Lexington and the surrounding communities in Kentucky, offering exceptional accessibility.

Pavilion Way is a well-known commercial thoroughfare, making the store easy to find and navigate to, whether you're coming from nearby residential areas or further afield. Being part of the Hamburg Pavilion complex means there is typically ample parking available, contributing to a convenient and stress-free shopping experience. The overall layout of the shopping center is designed for ease of access, with multiple entry points, which helps to manage traffic flow even during busy periods. For locals, the accessibility of this Marshalls store means they can easily incorporate a visit into their errands, making it a go-to spot for discounted finds without unnecessary travel hassles.

Marshalls operates as a comprehensive off-price department store, offering a wide array of products across numerous categories rather than traditional "services" like alterations or styling. Their primary service to the customer is providing a continually changing selection of brand-name and designer merchandise at significantly reduced prices. This unique retail model allows shoppers to discover high-quality items for less, making every visit a new experience.

• Apparel for the Entire Family:
  • Women's Clothing: Dresses, tops, pants, skirts, activewear, and outerwear. Note: Plus size clothing can sometimes be limited, as per customer feedback.
  • Men's Clothing: Shirts, pants, shorts, activewear, and outerwear. Marshalls aims to have larger men's departments compared to some sister stores.
  • Kids' & Baby Clothing: A selection of apparel for infants, toddlers, and older children.
• Footwear: An extensive selection of shoes for men, women, and children, often including a dedicated "Shoe MegaShop" department with a wide variety of styles and brands.
• Home Decor & Housewares: A broad range of items to furnish and accessorize homes, including bedding, bath towels, kitchen tools, small appliances, decorative accents, furniture pieces, and lighting.
• Beauty & Fragrance: Cosmetics, skincare products, bath & body items, and a selection of designer and popular fragrances.
• Accessories: Handbags, wallets, jewelry, scarves, hats, and sunglasses from various brands.
• Pet Supplies: Food, toys, and accessories for pets.
• Gifts & Novelty Items: A diverse assortment of giftware and unique finds for various occasions.
• Jewelry: A selection of fine and fashion jewelry.
• Online Shopping with In-Store Returns: While the in-store experience is key, customers can also shop online at Marshalls.com and return items to the physical store, offering flexibility.
• Gift Cards: Available for purchase, providing a convenient gift option for friends and family.

The Marshalls store in Lexington boasts several key features and highlights that contribute to its popularity and unique appeal for locals. While experiences can vary, these elements are fundamental to the Marshalls brand and its value proposition.

• Daily New Arrivals: One of the most compelling features is the constant influx of new merchandise. Shipments arrive frequently, ensuring that the inventory is always fresh and that shoppers can discover new and exciting items on every visit. This creates the "treasure hunt" atmosphere that Marshalls is known for.
• Brand Names and Designer Finds for Less: The core highlight of Marshalls is its ability to offer brand-name and designer fashions and home goods at significantly reduced prices (20% to 60% below comparable department store prices). This allows Kentuckians to access high-quality items without breaking the bank.
• Diverse Product Categories: Beyond just clothing, Marshalls offers a wide array of products, including an extensive shoe department, home decor, beauty products, accessories, and even pet supplies. This broad selection makes it a versatile shopping destination for multiple needs.
• Friendly and Helpful Staff: Customer reviews frequently commend the staff for being "super sweet," "very friendly," and "super helpful." This positive interaction contributes significantly to a pleasant shopping experience, with staff actively trying "to please their customers."
• Convenient Location in Hamburg Pavilion: Situated in a major Lexington shopping center, the store benefits from easy accessibility and ample parking, making it a convenient stop for local shoppers.
• Pet-Friendly Environment: For those with furry friends, the Lexington Marshalls is noted as a pet-friendly store (where local regulations allow and pets are leashed/contained), adding a unique element of convenience for pet owners.

It's important to note that while the staff often receives high praise, some customers have reported issues with store organization, describing items as "messy, out of place & hard to go through," and occasional long lines at checkout. While these can be frustrating, they are often inherent aspects of the off-price model due to the rapid inventory turnover. The positive staff interactions often help to balance these operational challenges, underscoring the importance of their customer-focused approach.

Marshalls operates on a unique pricing strategy, which means it doesn't typically run traditional sales or promotions with coupons in the same way conventional department stores might. Their "everyday low price" model is their primary offer: brand name and designer fashion is consistently 20% to 60% less than department and specialty store regular prices on comparable merchandise. However, there are still ways for Kentucky shoppers to maximize their savings and gain benefits:

• TJX Rewards® Credit Card: This is one of the main ways to earn additional savings. Cardholders can earn rewards points on every dollar spent at Marshalls (and sister stores like TJ Maxx, HomeGoods, and Sierra). Accumulating 1,000 points typically translates to a $10 Rewards Certificate. New cardholders often receive a special discount (e.g., 10% off their first online purchase) when they open an account.
• Email Sign-Up: By signing up for Marshalls' email list, customers can receive alerts about new arrivals, exclusive benefits, and sometimes promotional codes, such as free shipping offers for online purchases (e.g., free shipping on orders of $89+ using a specific code like SHIP89).
• Clearance Items: While not a "promotion" in the traditional sense, Marshalls always has a clearance section with even deeper discounts on items. Look for red price tags (indicating a sale price) and yellow price tags (indicating final clearance, which can be up to 75% off). These are often the best places to find significant bargains.
• Online Exclusives and Flash Sales: The Marshalls website (Marshalls.com) sometimes features online-exclusive deals or flash sales that may not be available in stores. Checking the website regularly can reveal limited-time offers on specific categories like beauty products, footwear, or apparel.

For Lexington locals, the best strategy for saving at Marshalls is to visit frequently to catch new markdowns and arrivals, consider joining the TJX Rewards program for ongoing benefits, and sign up for their email list to stay informed about any online promotions or special events.

Should you need to contact the Marshalls store in Lexington, KY, for inquiries about store hours, product availability, or any other assistance, here is their direct contact information:

• Address: 1965 Pavilion Way, Lexington, KY 40509, USA
• Phone: (859) 543-1545
• Mobile Phone: +1 859-543-1545

The store's typical operating hours are Monday through Sunday, 9:30 AM to 9:30 PM. For the most current information, especially around holidays, or for specific product inquiries, calling the store directly is recommended. You can also visit the official Marshalls website and use their store locator to confirm details for the Lexington, KY location.

For the residents of Lexington and the wider Kentucky region, Marshalls at 1965 Pavilion Way stands out as a highly suitable and beneficial shopping destination for several compelling reasons. It caters directly to the desire for quality, variety, and affordability, which are key considerations for many local households.

Firstly, the most significant advantage is Marshalls' unique off-price retail model, which consistently delivers brand-name and designer merchandise at substantial discounts. For Kentuckians looking to stretch their budgets without sacrificing style or quality, this store offers an excellent opportunity to find clothing, shoes, home decor, and accessories at prices significantly lower than traditional department stores. This everyday value means that smart shopping becomes an achievable goal, helping families save money on essential and desired items for their homes and wardrobes.

Secondly, the "treasure hunt" shopping experience, driven by daily new arrivals and a constantly rotating inventory, makes every visit fresh and exciting. This dynamic approach encourages frequent stops, allowing locals to discover unique finds and capitalize on unexpected bargains. While this model can sometimes lead to a less organized appearance, the thrill of discovering a designer dress or a quality home accent at a fraction of the price often outweighs the minor inconvenience, transforming shopping into an enjoyable adventure rather than a chore.

Finally, the friendly and helpful staff, coupled with a convenient and accessible location in the bustling Hamburg Pavilion, further enhance Marshalls' suitability for locals. The positive interactions with employees make the shopping experience more pleasant, and the easy access with ample parking simplifies the trip. For residents of Lexington, Marshalls offers a practical, exciting, and budget-friendly solution for all their fashion and home needs, cementing its place as a valuable resource in the community.