Macy's

For discerning shoppers throughout Northeast Ohio, Macy's at Eastwood Mall in Niles stands as a cornerstone of fashion, beauty, and home essentials. More than just a department store, Macy's represents a destination where quality, selection, and a commitment to customer satisfaction converge. It's a place where you can find everything from the latest in "high-quality fashion, perfumes, and household items" to specific needs like women's shoes "through size 11," making it a comprehensive shopping experience for the entire family.

Macy's has long been synonymous with iconic brands and diverse merchandise, catering to a wide range of tastes and preferences. The Niles location exemplifies this, offering a curated selection of apparel for women, men, and children, alongside a robust beauty department featuring leading cosmetics and fragrances, and a variety of home goods. What truly elevates the experience at this particular store, as highlighted by local patrons, is the consistently "exceeded expectations" in customer service. The availability of helpful "Sales Associate" and engaging events, such as "Class about Skin Hydration sponsored by the Clinique Makeup Counter," demonstrate Macy's dedication to providing a personalized and enriching visit for Ohio residents. It's a place where value meets style, and where finding that perfect item, or discovering a new favorite, feels effortlessly rewarding.

The Macy's store in Niles, Ohio, is prominently located at 5403 Youngstown Warren Rd, Niles, OH 44446, USA. This address places it within the renowned Eastwood Mall, one of the largest and most popular retail centers in the Mahoning Valley. Its position within this major shopping hub ensures excellent accessibility for residents across Niles, Warren, Youngstown, and other surrounding communities in Trumbull and Mahoning Counties.

Youngstown Warren Road (U.S. Route 422 and State Route 46) is a vital commercial artery, making the mall and Macy's store easy to navigate to, regardless of your starting point. As a flagship anchor store within Eastwood Mall, Macy's benefits from the mall's extensive parking facilities, offering abundant spaces for shoppers even during peak seasons. This convenience allows for a stress-free arrival and easy access to the store's various entrances. The indoor mall setting also provides a comfortable, climate-controlled environment, ideal for shopping year-round in Ohio's diverse weather conditions. This strategic location and ease of access firmly establish Macy's at Eastwood Mall as a go-to destination for fashion, beauty, and home needs for locals throughout the region.

Macy's in Niles offers a comprehensive array of services designed to enhance the shopping experience for its Ohio customers, extending beyond just merchandise sales to include personalized assistance and convenient options.

• Extensive Departmental Selection: The core service is providing a vast and diverse range of products across numerous departments, including:
  • Women's Apparel: A wide selection of clothing, including sportswear, activewear, suits, dresses, petite, and plus sizes.
  • Men's Apparel: Activewear, sportswear, basics, and suits.
  • Shoes: Extensive collections for women (including larger sizes up to size 11, as noted by a customer), men, and children.
  • Beauty & Fragrance: A comprehensive department featuring cosmetics, skincare, and perfumes from leading brands (like Clinique, as highlighted by a customer). Many locations offer beauty consultations and special events.
  • Handbags & Accessories: A broad range of handbags, jewelry, watches, scarves, and other accessories.
  • Home Goods: A significant selection of housewares, bedding, bath essentials, kitchen & dining items, and sometimes furniture and mattresses.
  • Kids & Baby: Apparel and some essentials for children and infants, often including a Toys"R"Us shop-in-shop.
  • Jewelry: Fine and fashion jewelry, including watches.
• Personal Shopping/Styling Assistance: As noted by a customer, "Anytime I needed help, I was able to find a Sales Associate who was able to help me find (in most cases) what I was looking for!" This personalized attention helps customers navigate the extensive inventory.
• Clinique Makeup Counter Classes/Events: The store hosts special events, such as the "Class about Skin Hydration sponsored by the Clinique Makeup Counter," offering educational and interactive experiences for beauty enthusiasts. These are great opportunities to learn about products and techniques.
• Macy's Star Rewards Program: A free loyalty program that allows members to earn points on every purchase (with different tiers – Bronze, Silver, Gold, Platinum – offering accelerated points and enhanced benefits). Points convert to "Star Money" redeemable for discounts.
• Buy Online Pick Up In-Store (BOPIS): Customers can conveniently order items online and pick them up at the Niles store, saving on shipping costs and time.
• "Last Act" Clearance Section: The store features a dedicated "Last Act" section, offering final clearance items at deeply discounted prices, a popular spot for bargain hunters.
• Gift Registry: Macy's provides gift registry services for weddings, baby showers, and other special occasions.
• Alterations (select locations): While not universally available at all stores, many Macy's locations offer alteration services for purchased apparel.
• Macy's Credit Card: Offers additional perks and faster Star Rewards accumulation for cardholders.

Macy's in Niles, Ohio, offers several key features and highlights that make it a distinguished and appealing department store for local shoppers.

• Extensive Selection of High-Quality Brands: A primary highlight is its vast array of "high-quality fashion, perfumes, and household items" from renowned national and international brands. This includes top names like Ralph Lauren, Calvin Klein, Clinique, Estée Lauder, Levi's, and many more across all departments, providing Ohio shoppers with access to premium merchandise.
• Commitment to Customer Service: As enthusiastically stated by a local customer, "Every shopping experience at this particular location has exceeded my expectations." This speaks to the store's dedication to providing a positive and helpful environment. The ease of finding a "Sales Associate who was able to help me" further underscores this focus.
• Dedicated Beauty and Fragrance Services: The presence of well-known beauty counters, like Clinique, staffed by knowledgeable managers (e.g., Lisa) and associates (e.g., Nichole), is a significant highlight. The offering of special events like "Class about Skin Hydration" provides an added value for beauty enthusiasts looking for expert advice and product knowledge.
• Inclusive Sizing in Footwear: A specific highlight for many women is the availability of "Women's Shoes through size 11" in the shoe department. This commitment to broader sizing ensures more customers can find their perfect fit.
• "Last Chance" / "Last Act" Sections: The "Last Chance" section in the shoe department (and typically a "Last Act" clearance section for apparel) is a major draw for bargain hunters. These areas offer deeply discounted items, creating a "treasure hunt" feel for savvy shoppers.
• Macy's Star Rewards Program: This robust loyalty program allows customers to "earn points from your purchases" and provides various tiers (Bronze, Silver, Gold, Platinum) with escalating benefits, including birthday surprises, free shipping, and early access to sales, making every purchase more rewarding.
• Comprehensive Family Shopping: As noted, "You can find something for your whole Family there!" This reflects Macy's ability to cater to diverse needs, from men's and women's fashion to kids' clothing and even toys (with a Toys"R"Us shop-in-shop at many locations), making it a convenient one-stop shop.
• Iconic Department Store Experience: Macy's maintains its legacy as "the Great American Department Store," providing a classic shopping ambiance that blends traditional retail with modern conveniences like Buy Online Pick Up In-Store (BOPIS).

Macy's in Niles, Ohio, consistently provides a wide array of promotions and special offers to ensure that its customers receive excellent value on their purchases. Unlike off-price retailers, Macy's frequently updates its sales and leverages its loyalty program for significant savings.

• Regular Sales Events: Macy's is famous for its recurring sales throughout the year, including "Limited-Time Specials," "Flash Sales," and major holiday events like Black Friday, Cyber Monday, and Labor Day sales. These events offer significant percentage-off discounts across various departments, from "20-40% off Beauty and Fragrance" to "40-65% off Jewelry."
• Coupons and Promo Codes: Shoppers can frequently find coupons and promo codes that offer extra percentages off sale and clearance items (e.g., "EXTRA 20%, 15%, OR 10% OFF" with a specific code). These can often be used both online and in-store. Signing up for email alerts or creating an account can yield initial discounts like "25% Off" a first purchase.
• Macy's Star Rewards Program: This is the cornerstone of Macy's loyalty program and a key "special offer" itself.
  • Earn Points: Members earn points on every purchase, which convert to "Star Money" ($10 for every 1,000 points).
  • Tiered Benefits: Different tiers (Bronze, Silver, Gold, Platinum) offer escalating perks, including "Star Money Bonus Days" (where points accumulate faster), "Birthday Surprise," and "Member Exclusives."
  • Free Shipping: Bronze members get free shipping on orders over $25, while Gold and Platinum cardholders receive free shipping with no minimum purchase.
• "Last Act" Clearance: This designated section in various departments (including shoes, as noted by a customer) offers items at their lowest possible prices, often with final sale policies, providing deep discounts on remaining inventory.
• Beauty Offers: Beyond percentage discounts, the beauty department frequently offers "FREE Gifts + Free Shipping On Online Beauty Purchases" when spending above a certain amount, alongside brand-specific promotions.
• "Deals of the Day" / "Doorbuster" Deals: During major sale events, Macy's offers specific "Deals of the Day" or "Doorbuster" promotions, which are time-sensitive and offer particularly aggressive discounts on select items.
• Macy's Credit Card Perks: Cardholders receive additional exclusive savings, faster rewards accumulation, and often have access to "cardholder-exclusive savings."

Ohio shoppers in the Niles area are encouraged to sign up for the free Star Rewards program, download the Macy's app, and check macys.com's "Deals & Coupons" section frequently to stay abreast of the latest promotions and maximize their savings.

For residents of Niles, Ohio, and surrounding communities who wish to connect with the Macy's store, the following contact details are available:

• Address: 5403 Youngstown Warren Rd, Niles, OH 44446, USA (located within Eastwood Mall)
• Phone: (330) 652-5801
• Mobile Phone: +1 330-652-5801

The Macy's location at Eastwood Mall typically maintains consistent operating hours: generally from 10:00 AM to 9:00 PM, Monday through Saturday, and 11:00 AM to 6:00 PM on Sundays. However, it is always a good practice to confirm current hours, especially around holidays or for any special mall events, by calling the store directly or checking their official website or the Eastwood Mall directory. The phone number provided connects directly to the Niles store, allowing customers to inquire about specific departments, product availability, or general store information. This easy access to communication helps ensure a smooth and informed shopping trip for Ohio locals.

For residents of Niles, Ohio, and the broader Mahoning Valley, Macy's at Eastwood Mall stands as a highly suitable and essential department store, offering a blend of quality, selection, and service that caters to a diverse range of local needs.

Firstly, Macy's fulfills a comprehensive shopping need by providing "high-quality fashion, perfumes, and household items" all under one roof. This convenience is invaluable for Ohio families looking to outfit everyone from children to adults, find gifts, refresh their homes, or discover new beauty essentials. The breadth of departments and the inclusion of well-known brands ensure that shoppers can find reliable quality and the styles they seek, from casual wear to more formal attire.

Secondly, the consistent dedication to customer service is a significant advantage. As highlighted by a delighted customer, "Every shopping experience at this particular location has exceeded my expectations," with staff readily available to "help me find... what I was looking for!" This commitment to personalized assistance, along with engaging offerings like the Clinique makeup classes, creates a more interactive and satisfying shopping environment. For locals who value helpful staff and expert advice, Macy's delivers.

Moreover, Macy's strategic location within Eastwood Mall ensures easy access and ample parking, making it a convenient stop during any shopping excursion. The robust Macy's Star Rewards program further enhances its suitability, offering a tangible way for loyal Ohio customers to earn points, receive exclusive discounts, and enjoy special perks, effectively making every dollar spent more valuable. The presence of inclusive sizing, like women's shoes through size 11, also demonstrates a commitment to serving a wider customer base. For all these reasons, Macy's in Niles is not just a department store; it's a cherished local institution that provides a reliable, rewarding, and comprehensive shopping experience for every Ohio local.