Macy's

For generations, Macy's has been a cornerstone of American retail, synonymous with fashion, quality, and a diverse range of products for every aspect of life. For residents of Virginia, particularly in Chesapeake and the greater Hampton Roads area, the Macy's located at Greenbrier Pkwy offers a vibrant and comprehensive shopping experience. It's more than just a department store; it's a place where families can find everything from the latest fashion trends and essential home goods to premium beauty products and luxurious accessories, all under one roof. This article is crafted to provide Virginia locals with an in-depth look at what makes this specific Macy's location a cherished and indispensable part of their community, highlighting its accessibility, varied services, and commitment to customer satisfaction.

Macy's stands out for its extensive selection, bringing together a wide array of popular national brands alongside its own trusted private labels. This ensures that shoppers can always find something to suit their style and budget. The Chesapeake store embodies this commitment to variety, offering departments dedicated to men's, women's, and children's apparel, shoes, beauty, jewelry, home furnishings, and more. The inclusion of Macy's Backstage, an in-store outlet concept, further enhances the shopping appeal, providing significant savings on top-quality products.

What truly sets Macy's apart, as echoed by glowing customer reviews, is its dedication to exceptional customer service. Shoppers consistently highlight the friendly, knowledgeable, and genuinely helpful associates who go above and beyond to make each visit enjoyable and productive. Whether you're seeking assistance with finding the perfect dress for a special occasion or simply Browse the clearance racks for unbeatable deals, the team at Macy's in Chesapeake strives to provide a warm and welcoming environment, making every customer feel valued and attended to. This personal touch is a hallmark of the Macy's experience, fostering loyalty and ensuring that locals look forward to their shopping trips.

The Macy's store in Chesapeake is conveniently located at 1401 Greenbrier Pkwy Ste 1190, Chesapeake, VA 23320, USA. This prime address places it within a prominent shopping destination, making it easily accessible for residents throughout Chesapeake and the surrounding cities of Norfolk, Virginia Beach, and Suffolk. Greenbrier Parkway is a major artery, well-known and easy to navigate, offering ample parking facilities that are crucial for a comfortable shopping experience, especially during peak seasons.

Its strategic position within a larger retail complex means that visitors can seamlessly combine a trip to Macy's with other errands, dining, or entertainment options available in the vicinity. For those relying on public transportation, routes in the Chesapeake area often connect to major shopping centers like this, though it is always advisable to check local transit schedules for the most direct and convenient access. The ease of access from various parts of Hampton Roads ensures that Macy's remains a convenient and practical choice for Virginia shoppers looking for a comprehensive department store experience without extensive travel. The well-maintained grounds and clear signage in and around Greenbrier Pkwy further contribute to a stress-free visit.

Macy's in Chesapeake offers a wide array of services designed to enhance convenience and provide a tailored shopping experience for its customers.

• Buy Online Pick Up In-Store (BOPUS): This popular service allows customers to shop from the comfort of their homes on Macys.com and pick up their purchases directly at the Chesapeake store, often within just a few hours. This saves on shipping costs and delivery times, offering a seamless omnichannel experience. Curbside pickup is also often an option.
• Wedding & Gift Registry: Located on Floor 1, Macy's provides comprehensive wedding and gift registry services, making it easy for couples to create and manage their wish lists for special occasions. Experts are available to assist with selections and provide guidance.
• Alterations: For a perfect fit, Macy's offers professional alteration services, typically located on Floor 2. This ensures that garments purchased in-store can be tailored precisely to individual measurements, enhancing comfort and style.
• Personal Stylists: Macy's provides personal shopping services where customers can schedule appointments with knowledgeable stylists. These experts offer fashion advice, help update wardrobes, or find the ideal outfit for specific events, providing a highly personalized shopping journey.
• Beauty Consultations: Within the beauty department, skilled beauty advisors are available to provide personalized consultations, offering advice on skincare, makeup application techniques, and product recommendations from a wide range of brands.
• Furniture and Mattress Galleries: The store often features dedicated sections for furniture and mattresses, offering a selection of home furnishings with services like White Glove Delivery available for larger items.
• Macy's Backstage: This in-store, off-price concept provides customers with an opportunity to find designer brands and popular items at significant discounts, offering a treasure-hunt shopping experience.

The Macy's store in Chesapeake boasts several features and highlights that contribute to its standing as a premier shopping destination for Virginia residents.

• Extensive Departmental Variety: The store is segmented into numerous departments, offering a vast selection across:
  • Women's, Men's, Juniors', Kids', and Baby Apparel (including extensive petite and plus-size selections)
  • Shoes for the entire family
  • Beauty (cosmetics, skincare, fragrance)
  • Jewelry & Watches
  • Handbags & Accessories
  • Home Goods (bedding, bath, kitchen, dining, decor, luggage)
  • Electronics and Small Appliances
• National and Private Brands: Shoppers can find a robust mix of well-known national brands (e.g., Nike, Ralph Lauren, Calvin Klein, Coach) alongside Macy's highly popular and affordable private labels (e.g., Alfani, Charter Club, I.N.C. International Concepts).
• Exceptional Customer Service: As highlighted in customer reviews, the store is known for its friendly, upbeat, and sincere associates who provide excellent service, making the shopping experience enjoyable and efficient.
• Clearance Racks and Sales Events: Macy's is celebrated for its clearance sections and frequent sales, where locals can find significant discounts and "best deals," often at prices more competitive than other high-end stores.
• Omnichannel Integration: The seamless connection between in-store and online shopping, including features like Buy Online Pick Up In-Store and the Macy's app with "In-Store Mode" capabilities (store directory, product scanning, personalized offers), enhances convenience.
• Macy's Star Rewards Program: A robust loyalty program that rewards members for every purchase, offering exclusive savings, surprises, and free shipping benefits based on loyalty status.
• Seasonal Displays and Collections: The store regularly updates its merchandise to reflect current seasons, holidays, and fashion trends, providing fresh and inspiring collections throughout the year.

Macy's is renowned for its dynamic and frequent promotions, offering numerous opportunities for Virginia shoppers to save significantly on their purchases. While specific offers change regularly, here are common types of promotions and special deals you can expect to find:

• Macy's Star Rewards: This multi-tiered loyalty program (Bronze, Silver, Gold, Platinum) offers exclusive benefits. Members earn points on every purchase, which can be redeemed for Star Money. Benefits include special savings, birthday surprises, and free standard shipping with no minimum purchase for Gold and Platinum members.
• Macy's Credit Cardholder Benefits: Cardholders often receive additional exclusive discounts (e.g., an extra 25% off) and early access to sales events.
• Macy's Money: During specific promotional periods, customers can earn Macy's Money (e.g., $10 for every $50 spent), which acts as a coupon for future purchases. This is a popular way to maximize savings.
• Friends and Family Sale: A highly anticipated event held periodically (typically Spring and Fall) offering significant percentage-off discounts (e.g., 30% off) on a wide range of items, often including designer brands usually excluded from other promotions.
• Limited-Time Specials and Flash Sales: Macy's regularly features daily or weekly deals with deep discounts on specific departments or brands.
• Percentage-Off Coupons: Shoppers frequently receive coupons via email, mail, or the Macy's app for various percentages off their total purchase (e.g., 15%, 20%, 30%).
• Clearance and Last Act Sections: These permanent sections offer deeply discounted merchandise, providing excellent opportunities to find bargains.
• Holiday Sales: Major holiday events like Black Friday, Cyber Monday, Memorial Day, and July 4th feature extensive storewide sales with substantial markdowns.
• Free Shipping Offers: Beyond Star Rewards benefits, free standard shipping is often available for online orders exceeding a certain amount (e.g., $49).

For direct contact, inquiries about products, or to confirm store hours, here is the essential information for Macy's in Chesapeake, VA:

Address: 1401 Greenbrier Pkwy Ste 1190, Chesapeake, VA 23320, USA

Phone: (757) 424-6260

Mobile Phone: +1 757-424-6260

It is always recommended to call the store directly or visit the official Macy's website for the most up-to-date operating hours, especially during holidays or for specific departmental hours.

For residents of Chesapeake and the wider Virginia region, Macy's at 1401 Greenbrier Pkwy stands out as an exceptionally suitable and appealing department store. Its convenient and accessible location simplifies shopping trips, while its vast selection of apparel, home goods, and beauty products ensures that nearly every need can be met in one convenient place. The consistently praised excellence in customer service, exemplified by associates like Latoya, creates a welcoming and helpful environment that fosters enjoyable shopping experiences and builds customer loyalty. Coupled with popular services like Buy Online Pick Up In-Store, alterations, and a robust Star Rewards program offering frequent promotions and significant savings, Macy's provides unparalleled value and convenience. It's a trusted local destination for everything from finding the perfect outfit to furnishing your home, making it an indispensable part of the Virginia community.