Kohl's

For residents of Virginia Beach and the surrounding Hampton Roads area, Kohl's at Pembroke Mall stands as a familiar and convenient department store offering a vast array of products for the entire family and home. Located at 4564 Virginia Beach Blvd, Virginia Beach, VA 23462, USA, this Kohl's location aims to provide a comprehensive shopping experience that combines affordability with a wide selection of national and private brands.

Kohl's has long been known for its focus on value, frequently offering discounts and its popular Kohl's Cash rewards program, which encourages repeat visits and provides significant savings. Beyond clothing for women, men, and children, the store also stocks a variety of home products, small electrics, bedding, luggage, and accessories. A notable addition that enhances the shopping experience for local Virginians is the integration of "Sephora at Kohl's," bringing popular beauty, skincare, and fragrance brands directly to the department store setting. This expansion caters to a wider range of customer needs, making Kohl's a more complete destination for personal and household items. While individual customer experiences can vary, the goal of Kohl's at Pembroke Mall is to deliver an enjoyable, easy shopping experience with incredible savings.

Kohl's is prominently situated within Pembroke Mall at 4564 Virginia Beach Blvd, Virginia Beach, VA 23462, USA. This location places it in a highly central and accessible area of Virginia Beach, a major city within the Hampton Roads metropolitan statistical area. Virginia Beach Boulevard is a primary commercial artery, ensuring that the store is easy to find and reach for residents throughout the city and neighboring communities.

Being part of Pembroke Mall (now undergoing redevelopment as Pembroke Square, with Kohl's remaining open during construction) provides several advantages for accessibility. Customers can expect ample parking readily available within the mall's extensive parking lots, which is a significant convenience for shoppers traveling by car. The mall's location near Virginia Beach Town Center further enhances its appeal, placing it in a hub of high-end shopping, dining, and entertainment, allowing for a multifaceted outing. Virginia Beach Boulevard also connects seamlessly with major roadways, including Interstate 264, facilitating easy travel from various parts of Virginia Beach, Norfolk, Chesapeake, and other cities in the region. For those utilizing public transportation, major commercial routes like Virginia Beach Boulevard are typically served by the Hampton Roads Transit (HRT) bus system, offering bus stops within a reasonable distance of the mall. The strategic positioning of Kohl's within a well-established retail complex ensures it remains a convenient and practical shopping destination for local Virginians.

Kohl's at Pembroke Mall in Virginia Beach offers a wide range of products and convenient services designed to make shopping easier and more comprehensive for local customers:

• Extensive Product Categories: The store stocks a diverse inventory including:

  • Apparel: Clothing, shoes, and accessories for women, men, and children, covering various styles from casual to dress wear.
  • Home Products: Small electrics, bedding, luggage, kitchenware, bath essentials, furniture, and home decor items.
  • Beauty and Fragrance: A full-service "Sephora at Kohl's" section, offering a signature Sephora shopping experience with popular makeup, skincare, hair, and fragrance brands, including clean beauty innovations. Sephora-trained Beauty Advisors are available for personalized consultations.
  • National and Private Brands: A mix of popular national brands (e.g., Nike, Disney, Levi's, Keurig) alongside Kohl's exclusive private brands (e.g., SONOMA Goods for Life, SO, Nine West, LC Lauren Conrad).

• Amazon Returns: A highly convenient service where customers can return eligible Amazon items to Kohl's. Kohl's will pack, label, and ship the return for free, requiring only a QR code from Amazon.com.

• Buy Online, Pick-Up in Store (BOPUS): Customers can shop on Kohls.com, select the "Pick Up In Store" option, and collect their orders at the customer service desk within 2 hours (if placed at least 2 hours before closing) without shipping charges or delivery wait times.

• Customer Service Desk: Provides assistance with returns (including Sephora at Kohl's merchandise purchased through Kohls.com or a Sephora at Kohl's location), exchanges, and inquiries about Kohl's Card and Kohl's Rewards.

• Kohl's Rewards Program: Allows members to earn 5% Kohl's Rewards on every purchase, every day, providing ongoing savings and benefits.

• Kohl's Cash Program: Customers earn Kohl's Cash coupons during specific promotional periods based on their spending, redeemable on future purchases.

• Special Discounts: Kohl's offers specific discount days, such as Senior Day (15% off for those 60 and above on Wednesdays) and a Military Discount (15% off every Monday, in-store only, for active military, veterans, retirees, and immediate family members).

• Price Matching/Adjustments: Kohl's generally offers price matching, though exclusions apply (e.g., Sephora at Kohl's merchandise is typically not eligible for coupon discounts but earns Kohl's Rewards).

These services collectively aim to provide a comprehensive, value-driven, and convenient shopping experience for the Virginia Beach community.

Kohl's at Pembroke Mall in Virginia Beach boasts several key features and highlights that make it a prominent shopping destination for locals:

• Sephora at Kohl's Integration: A significant highlight is the presence of a dedicated Sephora section within the store. This feature brings a vast selection of high-quality makeup, skincare, hair, and fragrance brands, including innovative clean beauty options, directly to Kohl's customers. Sephora-trained Beauty Advisors offer personalized consultations, providing an elevated beauty shopping experience.

• Convenient Amazon Returns: Kohl's partnership with Amazon is a major draw. Customers can effortlessly return eligible Amazon items to the store without the need for packaging or labels, as Kohl's handles it all for free. This service offers exceptional convenience, especially for online shoppers in the Virginia Beach area.

• Value-Oriented Shopping with Kohl's Cash and Rewards: Kohl's is well-known for its consistent promotional strategies, including the popular Kohl's Cash program and Kohl's Rewards. These programs allow customers to earn savings on future purchases, fostering loyalty and providing significant value on a wide range of products.

• Wide Product Assortment: The store offers a comprehensive selection of apparel, shoes, and accessories for the entire family, alongside extensive home goods including small electrics, bedding, luggage, and decor. This diverse inventory ensures a one-stop shopping experience for various household and personal needs.

• Buy Online, Pick-Up in Store (BOPUS): For maximum convenience, customers can shop online at Kohls.com and pick up their purchases at the Virginia Beach store, often within two hours. This service saves on shipping costs and wait times, catering to modern shopping preferences.

• Dedicated Customer Service: While individual experiences may vary, Kohl's aims to provide an enjoyable and easy shopping experience. Positive reviews highlight instances of "excellent customer service," with specific mention of associates going "above and beyond" to resolve issues, demonstrating a commitment to customer satisfaction. The presence of a dedicated customer service desk for returns and inquiries further supports this.

• Accessible Mall Location: Situated within Pembroke Mall, the store benefits from being in a central, high-traffic retail area with ample parking, making it easily reachable from various parts of Virginia Beach and beyond.

These combined features solidify Kohl's at Pembroke Mall as a convenient, value-driven, and diverse shopping destination for the Virginia Beach community.

Kohl's is widely recognized for its robust and frequent promotional activities, making it a go-to destination for value-conscious shoppers in Virginia. The Pembroke Mall location in Virginia Beach participates in these national strategies, offering numerous ways for customers to save:

• Kohl's Cash: This is arguably Kohl's most famous promotion. During specific earning periods, customers receive $10 in Kohl's Cash for every $50 spent. This Kohl's Cash can then be redeemed on future purchases during designated redemption windows, providing significant savings on nearly all items in the store.

• Kohl's Rewards Program: Members of the free Kohl's Rewards program earn 5% in Kohl's Rewards on every purchase, every day. These rewards are automatically converted into Kohl's Cash in $5 increments, providing continuous savings for loyal customers.

• Daily and Weekly Deals: Kohl's consistently offers a rotating lineup of weekly sales and daily deals across various departments. These promotions can include percentage-off discounts on specific categories (e.g., apparel, home goods), or limited-time offers on select items. Checking the Kohl's website or app frequently is key to catching these offers.

• Coupon Codes and Percent-Off Savings: Customers can often find various coupon codes, offering discounts like 15%, 20%, or even 30% off their entire purchase. These coupons are frequently available through email sign-ups, the Kohl's app, or directly on their website. Kohl's Card holders often receive exclusive higher-percentage discounts.

• Clearance Sales: Throughout the year, Kohl's hosts extensive clearance sales, offering deep discounts of up to 80% off on a wide range of products across all departments. These sales are a great opportunity to find exceptional bargains.

• Holiday and Seasonal Sales Events: Kohl's participates in all major holiday sales (e.g., Black Friday, Cyber Monday, Memorial Day, 4th of July, Labor Day) and seasonal events (e.g., Spring & Fall Sales, Back-to-School/College, Holiday gifting). These events typically feature significant markdowns and often coincide with Kohl's Cash earning periods.

• Special Discounts: The Pembroke Mall Kohl's offers a 15% Senior Discount every Wednesday for customers aged 60 and over. Additionally, military personnel (active, veterans, retirees, and their immediate family) can receive a 15% military discount every Monday, in-store only.

• Free Shipping Offers: While standard free shipping typically requires a minimum purchase (e.g., $49 or $75), Kohl's also offers free shipping promotions on a limited-time basis and free standard shipping for purchases made through the Kohl's app while inside a Kohl's store.

By combining Kohl's Cash with available coupons and planning purchases around major sale events, Virginia Beach residents can maximize their savings at Kohl's.

To connect with Kohl's at Pembroke Mall in Virginia Beach, VA, for inquiries about products, store hours, services, or any other assistance, please use the following contact details:

• Address: PEMBROKE MALL, 4564 Virginia Beach Blvd, Virginia Beach, VA 23462, USA

• Phone: (757) 473-1017

• Mobile Phone: +1 757-473-1017

These contact avenues provide a direct line to the Pembroke Mall Kohl's store, allowing Virginia residents to get the information they need to plan their shopping trips or address any specific questions. For more general inquiries about Kohls.com orders or Kohl's Card/payment questions, their corporate website also provides dedicated national customer service phone numbers.

For the residents of Virginia Beach and the wider Hampton Roads area, Kohl's at Pembroke Mall is an exceptionally suitable and practical department store. Its broad appeal stems from its commitment to offering a wide array of products, from comprehensive family apparel and shoes to essential home goods, all under one roof. This convenience is a significant time-saver for busy Virginians who appreciate a single destination for diverse shopping needs.

A standout feature that makes this Kohl's location particularly relevant for locals is the integration of "Sephora at Kohl's." This partnership brings high-quality beauty, skincare, and fragrance brands directly into a familiar and accessible retail environment, providing expert beauty advice and a curated selection that might otherwise require a separate trip to a specialty beauty store. Furthermore, the highly convenient Amazon Returns service at Kohl's is a game-changer for many online shoppers, simplifying the return process and eliminating the hassle of packaging and shipping.

Kohl's also aligns perfectly with the value-conscious nature of many local households through its consistent promotions, including Kohl's Cash, Kohl's Rewards, and frequent sales. These programs enable customers to stretch their budgets further, making quality products more accessible. While individual customer experiences can vary, as is true with any large retailer, the general aim to provide helpful service, as exemplified by positive feedback for associates like Deanna, contributes to a favorable shopping environment. Located within a major retail hub like Pembroke Mall, Kohl's remains an easily accessible and efficient option for Virginia Beach residents, cementing its role as a key local department store for everyday needs and special finds alike.