Kohl's

For families and individuals across North Carolina, finding a reliable department store that offers a broad selection of quality products at competitive prices is a real advantage. In Wilmington, Kohl's at 228 Old Eastwood Road fills this role, providing a comprehensive shopping experience for apparel, home goods, and much more. This location is designed to be a convenient and welcoming destination, where shoppers can find everything from the latest fashion trends to essential items for every room in their home.

Kohl's is often praised by local customers for its commitment to customer service, which truly sets it apart. Reviewers frequently highlight positive interactions with staff members, such as Ryan and Clare, who are commended for their warm greetings, professionalism, and helpfulness. One customer's experience, detailing exceptional service during a return, underscores the store's dedication to making every visit pleasant and efficient. This focus on a friendly and knowledgeable team, combined with a wide range of products and ongoing promotions, solidifies Kohl's as a valuable retail cornerstone for the Wilmington community and beyond in North Carolina.

The Kohl's department store in Wilmington is conveniently located at 228 Old Eastwood Rd, Wilmington, NC 28403, USA. This address places it in a prime position for easy access by residents throughout Wilmington and the surrounding areas of North Carolina. Old Eastwood Road is a well-trafficked route, making the store simple to find whether you're coming from home, work, or another part of the city. The location typically offers ample, well-lit parking close to the entrance, which contributes to a hassle-free shopping experience. Its placement within a vibrant retail corridor means it's often near other popular shops and dining establishments, allowing customers to efficiently combine their Kohl's visit with other errands, thus saving time and gas. This strategic accessibility ensures that Kohl's is a go-to destination for many North Carolinians.

Kohl's provides a diverse array of products and customer-focused services that go beyond typical retail offerings, making it a versatile shopping destination for the Wilmington community.

• Extensive Apparel for All Ages: The store is well-stocked with clothing, shoes, and accessories for women, men, children, and infants. This includes everything from everyday wear, activewear, and sleepwear to professional attire and special occasion outfits, catering to the entire family's wardrobe needs.

• Home Goods and Decor: Kohl's offers a wide selection of items to furnish and decorate homes, including bedding, bath essentials, kitchen appliances, cookware, dinnerware, home decor accents, lighting, and storage solutions.

• Sephora at Kohl's: A significant addition, this in-store beauty shop provides customers with access to a curated selection of prestige makeup, skincare, haircare, and fragrance brands from Sephora. Sephora-trained Beauty Advisors are available for personalized consultations.

• Babies"R"Us Shop-in-Shop: For new and expectant parents, this dedicated section offers essential baby gear, clothing, and nursery items, making it a convenient stop for baby registry needs and everyday infant care.

• Amazon Returns: Kohl's offers a free and convenient service for returning eligible Amazon items without packaging or labels. Customers simply bring the item and the Amazon-provided QR code to the Amazon returns outpost within the store.

• In-Store Pickup (BOPIS): For those who prefer to shop online, Kohl's provides an in-store pickup option, allowing customers to place orders on Kohls.com and collect their purchases quickly and conveniently at the Wilmington store.

• Gift Services: While specific gift wrapping services may vary, the store's wide range of products makes it an ideal place to find gifts for any occasion. Gift cards are also available.

The Kohl's location in Wilmington is distinguished by several key features that enhance the shopping experience and cater specifically to the needs of North Carolina residents.

• Exceptional Customer Service: A recurring theme in customer reviews is the outstanding level of service provided by the staff. Interactions like those with Ryan and Clare demonstrate a commitment to warm greetings, attentiveness, professionalism, and knowledge, particularly regarding Kohl's loyalty programs and return processes. This fosters a welcoming and helpful environment.

• Sephora at Kohl's Integration: The presence of a full-fledged Sephora inside the store is a major highlight, offering local beauty enthusiasts access to high-end cosmetics, skincare, and fragrances without needing to visit a standalone Sephora store. This combination provides a holistic shopping experience.

• Babies"R"Us Partnership: The dedicated Babies"R"Us section is a significant convenience for parents and families, offering a specialized selection of baby essentials, clothing, and gear, simplifying shopping for the youngest members of the household.

• Convenient Amazon Returns Program: The ability to return Amazon purchases directly at Kohl's is a huge time-saver and a highly valued feature for many customers, eliminating the need for packaging or printing labels. This service streamlines online shopping for locals.

• Kohl's Cash Rewards Program: This unique loyalty program allows customers to earn Kohl's Cash on qualifying purchases, which can then be redeemed on future buys. This provides substantial savings and encourages repeat visits, making shopping more rewarding for North Carolina shoppers.

• Organized and Varied Inventory: Despite offering a vast array of products, Kohl's stores are typically well-organized with wide aisles and a functional layout. This helps customers easily navigate departments like apparel, shoes, jewelry, and home goods, ensuring a pleasant and efficient shopping trip.

Kohl's is well-known for its frequent promotions and special offers, making it a go-to destination for value-conscious shoppers in Wilmington, North Carolina. These opportunities for savings are a significant draw for local customers.

• Kohl's Cash: This signature rewards program allows customers to earn "Kohl's Cash" during specific earning periods, typically $10 for every $50 spent. This Kohl's Cash can then be redeemed during designated redemption windows on nearly anything in the store, providing significant savings on future purchases.

• Kohl's Rewards Program: Beyond Kohl's Cash, the free Kohl's Rewards program offers members an elevated earn rate, often 7.5% Kohl's Rewards on every purchase for Kohl's Card holders, and personalized deals and coupons.

• Credit Card Holder Discounts: Opening a Kohl's Card frequently comes with an initial discount (e.g., 20% or 35% off the first purchase). Cardholders also regularly receive exclusive percentage-off coupons (e.g., 15%, 20%, or 30% off) that can be combined with other offers.

• Weekly Ads and Sales Events: Kohl's consistently runs weekly sales across various departments, featuring discounts on apparel, home goods, and more. They also host major seasonal sales events, such as Back to School, Black Friday, and Cyber Monday, with deep discounts.

• Digital Coupons and Promo Codes: Shoppers can find and apply digital coupons and promo codes through the Kohl's app and website. These often include sitewide discounts or category-specific savings (e.g., $10 off a $50 home purchase).

• Clearance and Red Tag Sales: Throughout the store, customers can find clearance sections offering significantly reduced prices on end-of-season or discontinued merchandise, providing excellent opportunities for bargain hunting.

• Free Shipping Options: While not always active, Kohl's frequently offers free standard shipping on online orders over a certain amount (e.g., $49 or $75) and provides free store pickup for online purchases, helping customers save on delivery costs.

For any inquiries about products, store hours, or services, here is the direct contact information for Kohl's in Wilmington:

Address: 228 Old Eastwood Rd, Wilmington, NC 28403, USA

Phone: (910) 350-2559

Mobile Phone: +1 910-350-2559

It is recommended to check their official website or call ahead for the most current store hours, especially during holidays, and to verify any specific service availability.

For the residents of Wilmington and the wider North Carolina community, the Kohl's at 228 Old Eastwood Road stands out as an exceptionally suitable and valuable local department store. Its suitability is rooted in a multi-faceted approach that prioritizes convenience, value, and a comprehensive shopping experience designed for families. The store offers a vast selection of apparel for every age and style, alongside an extensive range of home goods, making it a true one-stop shop for diverse household needs. This breadth of product availability means locals don't have to travel to multiple specialty stores, saving precious time and effort.

The integration of a Sephora at Kohl's and a Babies"R"Us shop-in-shop further enhances its appeal, providing specialized offerings within a familiar and accessible environment. These partnerships cater to distinct shopping needs, from high-end beauty products to essential baby items, all under one roof. Moreover, the highly praised customer service, exemplified by positive interactions with associates like Ryan and Clare, creates a welcoming and helpful atmosphere that fosters trust and loyalty. Combined with the compelling Kohl's Cash rewards program, frequent sales, and the ultra-convenient Amazon returns service, Kohl's offers a compelling blend of affordability, quality, and convenience. For North Carolinians looking for a reliable, family-friendly department store that truly values its customers and simplifies their shopping routine, the Wilmington Kohl's is an undeniable local asset.