Kohl's

Hello, New Mexico residents! When it comes to finding a department store that consistently delivers on variety, value, and a pleasant shopping experience, Kohl's in Las Cruces is a familiar and cherished name for many in our community. More than just a place to pick up new clothes, Kohl's offers an extensive selection of apparel for the entire family, alongside a fantastic array of home goods, kitchen essentials, bedding, and even beauty products through its Sephora at Kohl's partnership. It's a shopping destination where you can refresh your wardrobe, update your home decor, and discover quality items without breaking the bank, all while enjoying a welcoming atmosphere. As one local enthusiastically noted, "Kolhs always smells so lovely walking in the store! Friendly staff aways greeting folks coming in. Always appreciate the store being so organized and tidy. Associates always happy for help! Thank you for being top-level store means a great deal to our community!" This sentiment perfectly captures the essence of what makes Kohl's a valuable part of our Las Cruces shopping landscape.

The Kohl's in Las Cruces is conveniently situated at 2500 N Triviz Dr, Las Cruces, NM 88001, USA. This location places it in a prime, easily accessible area of the city, surrounded by other retail establishments and amenities. Its position off a major thoroughfare like North Triviz Drive ensures that it's simple to reach for residents coming from various parts of Las Cruces and even from surrounding towns in Southern New Mexico. Ample parking is typically available, making your visit to the store convenient whether you're planning a quick stop for a specific item or a more leisurely shopping trip to explore their diverse offerings. The store’s presence in a well-established shopping district enhances its accessibility, integrating smoothly into your daily routine or weekend errands. This ease of access contributes significantly to why Kohl's remains a go-to spot for so many locals seeking a comprehensive shopping experience close to home.

Services Offered

Kohl's provides a wide array of products and customer-focused services designed to make your shopping experience convenient and rewarding:

• Extensive Product Selection: Kohl's offers a broad range of merchandise including clothing, footwear, accessories, and apparel for women, men, and children. You'll also find bedding, home products, furniture, jewelry, and beauty products (including a Sephora at Kohl's section in many stores). They even carry pet products like pet beds, carriers, and toys.
• Kohl's Cash Program: A popular loyalty program where customers earn "Kohl's Cash" for every $50 spent during specific earn periods. This Kohl's Cash can then be redeemed on future purchases, offering significant savings.
• Kohl's Rewards Program: A free loyalty program that allows members to earn points on every dollar spent, accumulating into Kohl's Rewards that can be redeemed for discounts.
• Online Shopping with In-Store Pickup: Customers can shop online at Kohls.com and conveniently pick up their orders at the Las Cruces store, saving on shipping costs and time.
• Amazon Returns: Many Kohl's locations, including the one in Las Cruces, accept Amazon returns, providing an added layer of convenience for online shoppers. You can drop off your Amazon returns without needing a box or label.
• Kohl's Card Benefits: Kohl's credit cardholders often receive exclusive discounts, percentage-off coupons, and sometimes free shipping events.
• Senior and Military Discounts: Kohl's offers special discount days, including a 15% Senior Discount every Wednesday (for those 60 and over) and a 15% Military Discount every Monday (for active military, veterans, retirees, and their immediate families), both valid in-store only.
• Gift Card Sales and Redemption: Kohl's gift cards are available for purchase and can be redeemed in-store or online, making them a versatile gift option.

Features / Highlights

The Kohl's in Las Cruces boasts several features that contribute to its strong standing within the community:

• Pleasant Ambiance: Customers consistently remark that the store "always smells so lovely walking in the store," creating an inviting and enjoyable atmosphere from the moment you enter.
• Organized and Tidy Environment: The store is frequently praised for being "so organized and tidy," ensuring a smooth and stress-free shopping experience where products are easy to find and browse.
• Friendly and Helpful Staff: Reviewers highlight the "Friendly staff aways greeting folks coming in" and "Associates always happy for help!" This commitment to positive customer interaction makes a significant difference.
• Commitment to Community: One customer expressed appreciation that Kohl's is a "top-level store means a great deal to our community," indicating its perceived value beyond just retail transactions.
• Wide Selection of Brands: Kohl's carries a mix of national activewear brands like Nike, Under Armour, and Adidas, alongside their own popular private labels such as SONOMA Goods for Life, SO, and Tek Gear, providing diverse choices for shoppers.
• Beauty Offerings with Sephora at Kohl's: The integration of Sephora at Kohl's brings a curated selection of prestige beauty products directly to local shoppers, enhancing the overall department store experience.

Promotions or Special Offers

Kohl's is well-known for its dynamic and frequent promotions, making it a favorite for value-conscious shoppers in New Mexico. Here’s a breakdown of common offers you can expect:

• Kohl's Cash: This is arguably their most famous promotion. During specific earn periods, you'll receive $10 in Kohl's Cash for every $50 you spend. This "currency" can then be redeemed on almost anything in the store during designated redemption windows, offering substantial savings on future purchases. Watch for increased Kohl's Cash earnings, sometimes $15 back for every $50, especially around major holidays like Black Friday.
• Percentage-Off Coupons: Kohl's frequently offers percentage-off coupons (e.g., 15%, 20%, 30% off) that can often be "stacked" with Kohl's Cash and Kohl's Rewards for even greater savings. These are often available through email sign-ups, the Kohl's app, or the Kohl's Card.
• Kohl's Rewards: As a Kohl's Rewards member, you earn 1 point for every dollar spent. For every 100 points, you receive a $5 reward. These rewards continuously accumulate and offer ongoing savings.
• Seasonal Sales and Clearance Events: Throughout the year, Kohl's holds major sales events tied to holidays (e.g., Presidents' Day, Memorial Day, Black Friday, Cyber Monday) and seasonal transitions, where you can find significant discounts on a wide range of products. They also have extensive clearance sections.
• Price Adjustments: If an item you purchased is marked down within 14 days of your purchase date, Kohl's generally offers price adjustments, allowing you to get the difference back.
• Exclusive Mobile App Deals: Downloading the Kohl's mobile app can unlock exclusive discounts and provide easy access to in-store deals and rewards tracking.
• Free In-Store Pickup: Shopping online and choosing free in-store pickup allows you to take advantage of online-only deals and promo codes while saving on shipping costs.

While a customer review highlighted a specific issue with a defective online purchase and an inability to honor a previous sale price for an in-store exchange, it's important to note that Kohl's generally aims for customer satisfaction and has official policies for defective items. For online purchases of defective items, customers are typically advised to contact Kohl's Customer Service directly (via phone or chat) or return the item in-store for a refund, then place a new order if they wish to repurchase. This particular instance appears to be a point of frustration for the individual, but it doesn't diminish the overall value many locals find in Kohl's frequent promotions and the consistent opportunity to save.

Contact Information

To connect with Kohl's in Las Cruces, whether for inquiries about products, current promotions, or store hours, here is their contact information:

Address: 2500 N Triviz Dr, Las Cruces, NM 88001, USA

Phone: (575) 526-1247

Mobile Phone: +1 575-526-1247

The store typically operates from 9:00 AM to 9:00 PM Monday through Saturday, and 9:00 AM to 8:00 PM on Sundays. However, it's always advisable to check their official website or call ahead for the most current operating hours, especially around holidays.

Conclusion: Why Kohl's is Suitable for Locals

For the vibrant community of New Mexico, particularly those in Las Cruces, Kohl's stands out as a highly suitable and essential department store. Its broad selection of clothing, home goods, and other essentials caters to diverse needs for every family member, from fashion updates to kitchen upgrades. The consistent positive feedback on the store's "lovely" atmosphere, cleanliness, and organization ensures a pleasant and efficient shopping experience, which is a significant advantage for busy locals.

Moreover, the dedicated and "friendly staff" who are "always happy for help" contribute immensely to the store's welcoming environment, fostering a sense of community and excellent customer service that is greatly appreciated. While individual experiences with returns or exchanges can sometimes be challenging, as with any large retailer, Kohl's overarching commitment to value through its Kohl's Cash and Kohl's Rewards programs, along with special discounts for seniors and military personnel, provides tangible benefits that resonate deeply with local shoppers. The added convenience of Amazon Returns further solidifies its role as a practical and comprehensive shopping hub. In essence, Kohl's is more than just a retail outlet; it's a valued part of the Las Cruces community, offering quality, variety, and savings that "means a great deal" to its patrons.