JCPenney

For many Maryland residents, a department store represents a convenient and comprehensive shopping solution, a place where a wide array of needs can be met under one roof. In Hagerstown, JCPenney at Valley Mall embodies this concept, offering everything from fashion for the entire family to home essentials, fine jewelry, and even in-store services. It aims to be a reliable and accessible destination for locals seeking quality products and a satisfying shopping experience.

JCPenney has long been a staple in American retail, known for its mix of private and national brands that emphasize both style and value. The Hagerstown location, nestled within the bustling Valley Mall, upholds this tradition by providing a clean and organized environment where shoppers can easily find what they're looking for. Customer feedback highlights not only the diverse product range, such as the availability of specific sizes like 5xlt shirts in the "big man's department," but also the dedication of the staff, with employees noted for their "excellent" and "very helpful" service in assisting customers.

Beyond just clothing, JCPenney in Hagerstown offers a suite of integrated services designed to make life easier and more beautiful for its patrons. Whether you're refreshing your wardrobe, furnishing your home, or capturing cherished family memories, this department store strives to provide a complete and enjoyable shopping journey for the Maryland community.

JCPenney is located at 17301 Valley Mall Rd Ste 400, Hagerstown, MD 21740, USA. This address places the department store within the prominent Valley Mall, a significant retail hub serving Hagerstown and the wider Western Maryland region. Valley Mall is a well-established shopping center, making JCPenney easily recognizable and accessible for local shoppers.

The location within Valley Mall offers excellent accessibility for residents throughout Hagerstown and surrounding areas in Maryland, as well as those in neighboring states like Pennsylvania and West Virginia. The mall provides extensive parking facilities, ensuring ample space for visitors, even during peak shopping seasons. For those utilizing public transportation, Valley Mall is typically served by local bus routes, offering a convenient option for many. Its proximity to major interstates, including I-70 and I-81, makes it a straightforward drive from various parts of Maryland. This strategic placement within a large retail complex allows shoppers to combine their JCPenney visit with other errands, dining experiences, or general mall exploration, providing a comprehensive and efficient outing for busy Maryland locals.

JCPenney at Valley Mall in Hagerstown provides a comprehensive range of products and in-store services, making it a true one-stop shop for many household and personal needs.

• Apparel and Accessories: A vast selection of clothing for the entire family, including women's, men's (with a dedicated "big man's department"), children's, and baby apparel. This covers everything from everyday wear, workwear, and casual outfits to formal attire, activewear, sleepwear, and swimwear. They also offer a wide array of accessories, including handbags, wallets, scarves, belts, and more.

• Footwear: A dedicated shoe department featuring affordable and stylish shoes for men, women, and children, including boots, athletic shoes, dress shoes, sandals, and slippers from various national and JCPenney exclusive brands.

• Jewelry: A well-stocked jewelry department offering a selection of fine jewelry, engagement rings, watches, pendants, rings, and fashion jewelry for various occasions and budgets. Services often include basic jewelry repair and cleaning.

• Home Goods & Decor: An extensive home department with items for every room. This includes bed & bath essentials (sheets, comforters, towels, bathroom accessories), kitchen & dining items (cookware, small appliances, dinnerware), and home decor (lamps, lighting, wall decor, accent pillows, rugs, artificial plants and flowers).

• Mattresses: A dedicated mattress section offering a range of high-quality and affordable mattresses from top brands like Sealy, Serta, and Tempur-Pedic, in various sizes and types (innerspring, memory foam, hybrid, mattress-in-a-box). They also offer associated accessories like box springs and bed frames, often with white glove delivery services.

• The Salon at JCPenney: A full-service hair salon offering haircuts (including clipper cuts, kids' cuts, bang trims), coloring services (single-process, highlights, balayage, color correction), texture services (perms, keratin treatments), and hair treatments (deep conditioning, bond repair, detox treatments). Trained professionals provide consultations and styling advice.

• JCPenney Portraits by Lifetouch: A professional photography studio within the store, offering portrait services for various occasions including newborn, birthday, engagement, family photography, and more, with a variety of print and product options.

• Curbside Pickup: Customers can place orders online at jcpenney.com and pick them up at the store, typically ready within two hours, offering a convenient shopping option.

JCPenney at Valley Mall in Hagerstown stands out to Maryland locals due to several key features and highlights that enhance the overall shopping experience.

• "Big Man's Department": A notable highlight, explicitly mentioned by a customer, is the presence of a dedicated "big man's department" that carries extended sizes like 5xlt shirts. This is a significant advantage for shoppers who often struggle to find appropriate sizing in other retail environments, making JCPenney a go-to for inclusive sizing.

• Comprehensive Product Assortment: As a traditional department store, JCPenney offers an incredibly wide range of products across apparel, home, jewelry, and more. This "one-stop-shop" convenience means customers can fulfill multiple shopping needs in a single visit, saving time and effort.

• "Clean Store with Nice Bathrooms": Customer feedback emphasizes a positive in-store environment, specifically noting that it's "Always a clean store with nice bathrooms." A clean and well-maintained facility contributes significantly to a pleasant shopping experience.

• Excellent and Helpful Customer Service: The staff receive high praise for their helpfulness and knowledge. An example like Tim in the ladies' section, who was "very helpful in helping me get my discount without my card" and was called an "Excellent employee!!", illustrates the store's commitment to customer satisfaction and personalized assistance.

• Integrated In-Store Services: The presence of a full-service salon and a JCPenney Portraits studio within the store adds immense value. Customers can get a haircut, color, or professional photos taken alongside their shopping, making it a highly convenient and unique offering for a department store.

• Value and Affordability: JCPenney is known for its focus on providing quality merchandise at accessible price points, frequently offering sales, coupons, and promotions that appeal to budget-conscious shoppers.

JCPenney is well-known for its consistent promotions and special offers, allowing Maryland shoppers to find great value across all its departments. These promotions are frequently updated and cover a wide range of products and services.

Current and typical promotions you can expect from JCPenney include:

• Percent-Off Coupons: JCPenney regularly offers various percentage-off coupons (e.g., 20% off, 25% off, 30% off) that can be applied to a wide range of items, often with specific exclusions for prestige brands or certain categories. These can be found in print ads, emails, text alerts, and on their website.

• Flash Sales and Doorbusters: Frequent flash sales and "doorbuster" deals offer significant discounts on specific items for a limited time, especially during major shopping seasons like Black Friday or holiday periods. Examples include "$20 women's boots" or "$20 diamond earring doorbusters."

• JCPenney Rewards Program: Joining the free JCPenney Rewards program allows customers to earn points on every purchase (including salon and portrait services), which convert into redeemable reward coupons (e.g., $10 reward for every 200 points). Members also receive exclusive coupons, birthday perks, and early access to sales.

• JCPenney Credit Card Benefits: Cardholders often receive additional discounts (e.g., an extra 15% or 25% off their purchase), accelerated rewards points, exclusive cardholder-only coupons, and special financing options.

• Seasonal Sales Events: Major seasonal sales, such as Summer Sales, Friends & Family events, and Semi-Annual Sales (e.g., Intimates Sale), provide broad discounts across multiple departments.

• Free Shipping and Curbside Pickup: Online orders often qualify for free shipping with a minimum purchase amount (e.g., $49 or $75), and free same-day curbside pickup is available for many items ordered online.

• Price Matching: JCPenney has a price match policy, matching competitors' prices on identical items, excluding marketplace sellers.

• Military Discounts: Around specific holidays like Memorial Day and Veterans Day, JCPenney may offer additional discounts for active-duty military, veterans, and their families.

• Portrait Studio Offers: JCPenney Portraits often has special packages, discounts, or free sitting fees for various photography sessions.

Maryland residents are encouraged to check JCPenney's official website, sign up for their email and text alerts, and download their app to stay informed about the latest and most advantageous promotions for the Hagerstown store.

For Maryland locals looking to connect with JCPenney at Valley Mall in Hagerstown for shopping, service appointments, or inquiries, here is their contact information:

Address: 17301 Valley Mall Rd Ste 400, Hagerstown, MD 21740, USA

Phone: (301) 582-3700
Mobile Phone: +1 301-582-3700

Store Hours (Note: Salon and Portrait Studio hours may vary slightly; it's advisable to confirm directly for service appointments):

• Monday - Saturday: 11:00 AM - 8:00 PM
• Sunday: 11:00 AM - 7:00 PM

You can also visit the JCPenney website and use their store locator to find the Hagerstown location for online appointment booking for salon and portrait services, as well as checking current inventory and promotions.

For Maryland locals, particularly those in the Hagerstown area, JCPenney at Valley Mall stands out as an exceptionally suitable and highly practical shopping destination. Its prime location within a major regional mall ensures ease of access and abundant parking, making it a convenient stop for a wide range of shopping needs. This allows you to effortlessly combine your visit with other errands or leisure activities, enhancing your overall shopping experience.

What truly makes this JCPenney a valuable asset for the local community is its comprehensive offerings and commitment to customer satisfaction. The store provides a vast selection of apparel for every member of the family, including specialized departments like the "big man's" section that caters to specific sizing needs, a feature highly appreciated by customers. Beyond clothing, the extensive home goods, jewelry, and mattress departments ensure that a significant portion of household and personal shopping can be completed under one roof. The added convenience of in-store services like the Salon at JCPenney for haircuts and styling, and JCPenney Portraits for professional photography, transforms it into a holistic beauty and lifestyle hub. Coupled with its reputation as a "clean store with nice bathrooms" and consistently "helpful" and "excellent" staff members, JCPenney in Hagerstown offers a reliable, comfortable, and comprehensive shopping solution for any discerning Maryland resident.