JCPenney

For decades, JCPenney has been a familiar and reliable presence in American communities, and the store at Southridge Mall in Greendale, Wisconsin, continues this tradition. As a quintessential department store, JCPenney offers a broad spectrum of products and services under one roof, making it a convenient shopping destination for families and individuals throughout the Milwaukee metropolitan area and surrounding regions. It's a place where you can update your wardrobe, refresh your home, find the perfect gift, and even get a new haircut, all in a single visit.

This JCPenney location is known for its wide inventory, encompassing everything from fashionable apparel and accessories for the entire family to essential home goods, mattresses, and fine jewelry. Beyond retail, it also houses a full-service salon and a JCPenney Portraits studio, adding valuable services for local shoppers. While individual customer experiences can vary, as is common with large retail establishments, the store generally aims to provide a comprehensive and value-driven shopping experience that caters to diverse needs and budgets within the Wisconsin community.

JCPenney is located at 5350 S 76th St, Greendale, WI 53129, USA. This address places it within the bustling Southridge Mall, one of the largest shopping centers in Wisconsin.

Southridge Mall is strategically positioned on South 76th Street, a major thoroughfare that offers excellent accessibility from various parts of Greendale, Milwaukee, and the surrounding suburbs. The mall provides ample parking, ensuring that visitors to JCPenney can easily find a spot, whether they're planning a quick stop for a specific item or an extended shopping excursion. Its location within a prominent regional mall means it's well-connected by public transportation routes and major roads, making it a convenient and well-known destination for shoppers across southeastern Wisconsin.

JCPenney at Southridge Mall offers an extensive range of products and services across various departments:

• Apparel & Accessories:
  • Women's Clothing: Dresses, tops, jeans, activewear, intimates, and outerwear.
  • Men's Clothing: Shirts, pants, suits, casual wear, and activewear.
  • Kids' & Baby Clothing: Apparel for all ages, from infants to teens.
  • Shoes: Footwear for men, women, and children across various styles.
  • Accessories: Handbags, jewelry, watches, scarves, hats, and hosiery.
• Home Goods:
  • Bed & Bath: Bedding sets, sheets, comforters, pillows, bath towels, and bathroom accessories.
  • Home Decor: Lamps, light fixtures, wall decor, accent pillows, rugs, window treatments (curtain rods, hardware), and other decorative items.
  • Kitchen & Dining: Cookware, small appliances (blenders, mixers), dinnerware, and kitchen essentials.
  • Mattresses: A selection of mattresses from top brands like Sealy, Serta, and Tempur-Pedic, in various sizes and types (memory foam, pillow top, hybrid).
  • Furniture: Select furniture pieces for living areas, bedrooms, and dining rooms.
• Jewelry:
  • Fine Jewelry: Rings, necklaces, earrings, bracelets, and engagement rings, including diamond, gemstone, gold, and sterling silver pieces.
  • Watches: A variety of men's and women's watches, including smartwatches.
  • Personalized & Religious Jewelry: Custom engraved items and faith-based pieces.
  • Jewelry Protection Plans & Repair Services: Available for purchased items.
• Beauty Services & Products:
  • JCPenney Salon: Full-service hair salon offering haircuts (for adults and children), color treatments, styling, texture services, and deep conditioning treatments. They provide various haircut types including basic blow-dry styles and clipper cuts. The salon also offers specialized treatments like Olaplex.
  • JCPenney Beauty: A dedicated section offering a wide range of makeup, skincare, haircare, bath & body, nail care, and fragrance products from over 170 brands, including well-known favorites and indie brands, with a focus on inclusivity (partnering with Thirteen Lune for Black and Brown owned brands).
  • Men's Grooming: Products specifically for men's skincare and grooming needs.
• Portrait Studio (JCPenney Portraits): Professional photography services for family photos, milestones, and special occasions, providing digital albums and prints.
• Optical Services (JCPenney Optical): Offers a selection of eyeglasses and contact lenses, often with professional eye care services.
• Order & Pickup Services:
  • Free Same Day Pick Up / Ship to Store: Order online and pick up at the store.
  • Curbside Pickup: Contact-free pickup service available at dedicated parking areas.
• Return Policy: Accepts most JCPenney Store and jcp.com merchandise returns in original condition.
• Price Match Guarantee: Offers to match competitors' in-store and online prices (with some exclusions).

JCPenney at Southridge Mall offers several key features and highlights that cater to the diverse needs of Wisconsin shoppers:

• Comprehensive Department Store Experience: It provides the convenience of a "one-stop shop" where customers can find apparel for the entire family, home furnishings, appliances, fine jewelry, and beauty products all under one roof. This breadth of offerings is a major draw for busy shoppers.
• Integrated Salon & Beauty Services: The presence of a full-service JCPenney Salon and the dedicated JCPenney Beauty section is a significant highlight. Customers can get haircuts, color treatments, and shop for a wide array of beauty products from over 170 brands, including inclusive options through partnerships like Thirteen Lune, making it a holistic beauty destination.
• Professional Portrait Studio: The JCPenney Portraits studio offers professional photography services, allowing families to capture milestones and create cherished memories conveniently within the store.
• Helpful Staff (in key instances): While customer experiences can vary, positive interactions, such as the described assistance from a janitor during a customer's fall, highlight instances of compassionate and exemplary employee behavior. This demonstrates the potential for genuine care and support from the staff.
• Convenient Pickup Options: Services like "Free Same Day Pick Up / Ship to Store" and "Curbside Pickup" offer flexibility and convenience, allowing customers to shop online and retrieve their purchases efficiently.
• Value and Affordability: JCPenney is generally recognized for offering competitive prices and frequent sales, making quality products more accessible to a wide range of budgets. Their price match guarantee further reinforces their commitment to value.
• Inclusive Beauty Offerings: JCPenney Beauty's partnership with Thirteen Lune emphasizes a commitment to diversity and inclusivity, providing access to innovative Black and Brown owned and founded beauty companies.

JCPenney is well-known for its consistent promotions and special offers, allowing Wisconsin shoppers to find significant savings across various departments. Here are some common types of promotions you can expect:

• JCPenney Rewards Program: This free loyalty program allows members to earn points on qualifying purchases both in-store and online. For every 200 points earned, members receive a $10 reward. Benefits also include an annual birthday offer and exclusive special offers.
• JCPenney Credit Card Perks: Cardholders often receive enhanced benefits, such as earning 2X the rewards points, eligibility for special financing on qualifying purchases, and access to exclusive savings days and offers throughout the year where they can save even more.
• Weekly Ads & Digital Coupons: JCPenney regularly publishes a weekly ad (available in print and online) showcasing current sales. They also offer a wide array of digital coupons that can be applied online or scanned in-store for various discounts, often including percentages off entire purchases or specific departments.
• Tiered Discounts: Frequent promotions involve tiered discounts based on spending, such as "Extra 30% Off any way you pay" on certain categories, or "Extra 25% Off with your JCPenney Credit Card / 20% Off any other way you pay" on apparel, shoes, and accessories.
• Department-Specific Sales: Look for significant discounts on specific categories like "Up to 70% off Home Big Buys," "Semi-Annual Intimates Sale," or "Biggest Jewelry Sale of the Season" with additional percentage-off coupons.
• Clearance Events: JCPenney often features "Clearance" sales, sometimes offering items for as low as "$5 Clearance!" both in-store and online, providing deep discounts on last-chance items.
• Salon & Beauty Promotions: The JCPenney Salon and JCPenney Beauty often have their own specific offers, such as "20% off any special occasion style" or "Extra 10% off select JCPenney Beauty & Salon products."
• Portrait Studio Offers: JCPenney Portraits frequently provides deals like "$50 off a Digital Album" or other discounts on photography sessions and packages.
• Free Shipping Offers: For online orders, free standard shipping is often available with a minimum purchase amount (e.g., $75).

To stay informed about the latest deals, it's advisable for Wisconsin shoppers to sign up for JCPenney Rewards, download their app, and regularly check their website's "Coupons & Deals" section and weekly ads.

For direct inquiries about products, services, or assistance, you can contact JCPenney at Southridge Mall:

• Address: 5350 S 76th St, Greendale, WI 53129, USA
• Phone: (414) 421-6900

For Wisconsin locals, JCPenney at Southridge Mall in Greendale remains a highly suitable and practical shopping destination. Its enduring presence and comprehensive offering make it a reliable resource for a wide array of needs, from refreshing your family's wardrobe to furnishing your home or even getting a professional salon service. The convenience of finding apparel, home goods, jewelry, beauty products, and even a portrait studio all under one roof saves valuable time for busy individuals and families.

While customer experiences can vary, the store’s general commitment to offering a broad selection at competitive prices, coupled with loyalty programs and frequent promotions, provides significant value. The availability of convenient services like curbside pickup and a comprehensive return policy further enhance the shopping experience. For those seeking affordability, variety, and convenience in a single location, JCPenney at Southridge Mall continues to serve as an accessible and essential department store for the local Wisconsin community.