JCPenney

For residents across Kentucky, and particularly those in the bustling Louisville area, JCPenney at 5000 Shelbyville Rd, located within the esteemed Mall St. Matthews, stands as a cornerstone department store. This iconic retailer offers far more than just a place to shop; it's a comprehensive destination where you can find everything from the latest fashion trends for the entire family to quality home goods, fine jewelry, and even specialized services like a hair salon and portrait studio. JCPenney prides itself on providing a wide variety of styles and sizes, ensuring that every customer can find something that fits their needs and preferences.

This article will provide a clear, engaging, and informative overview of the JCPenney location in Louisville, Kentucky. We'll delve into its prime location, the extensive range of departments and services it provides, and the key features that solidify its role as a suitable and convenient shopping hub for local users. Whether you’re updating your wardrobe, furnishing your home, or looking for a special gift, JCPenney aims to deliver a satisfying and value-driven experience.

JCPenney has a long-standing history of being a go-to for affordable fashion and home essentials. The Louisville location, specifically mentioned by a customer as the "Best Penney's in Kentucky" due to its "so much variety, styles, options," truly embodies this legacy. It offers the comfort of being able to "try on clothes," a valuable aspect of in-person shopping that many appreciate.

While individual experiences can vary, as highlighted by a customer review regarding the salon, the overall commitment of JCPenney is to provide a broad range of products and services. The intent is to offer convenience and choice, allowing customers to fulfill multiple shopping needs in one visit. For Kentuckians seeking a reliable and diverse retail experience, JCPenney at Mall St. Matthews remains a prominent option.

The JCPenney department store is ideally situated at 5000 Shelbyville Rd, Louisville, KY 40207, USA. This address places it squarely within the popular Mall St. Matthews, one of Louisville's premier shopping destinations. Being located within a major mall offers significant advantages in terms of accessibility and surrounding amenities.

Shelbyville Road is a major commercial artery in Louisville, ensuring excellent visibility and straightforward access for residents across the city and surrounding areas of Kentucky. Its location within a well-established shopping mall means that visitors benefit from ample parking facilities, typically including large surface lots and sometimes multi-level parking structures, making visits convenient even during busy periods.

For those utilizing public transportation, major shopping centers like Mall St. Matthews are generally well-served by local bus routes (e.g., through the Transit Authority of River City - TARC). This connectivity provides a viable option for a wider range of Kentucky residents to reach the store without private vehicles. The strategic placement within a bustling mall environment also means that shoppers can easily combine their JCPenney visit with other shopping, dining, or entertainment activities, enhancing the overall convenience and appeal for locals.

The store maintains consistent operating hours, providing ample time for shopping:

• Monday - Thursday: 11:00 AM - 8:00 PM
• Friday - Saturday: 11:00 AM - 9:00 PM
• Sunday: 11:00 AM - 7:00 PM

It is always advisable to check their official website or call directly for any holiday hours or special changes to the schedule, especially for specific in-store services.

JCPenney at Mall St. Matthews provides a comprehensive array of products and in-store services, establishing itself as a versatile department store for the Kentucky community. Here’s a detailed list of what you can find:

• Extensive Apparel & Accessories:
  • Women's Department: Trendy and classic styles for work, casual wear, and special events, including sweaters, blouses, dresses, jeans, and activewear from various brands and JCPenney exclusives.
  • Men's Department: Workwear, casual attire, and formal options from brands like IZOD and Dockers, including shirts, pants, coats, and accessories.
  • Children's Department: Fashions for all ages from brands like Okie Dokie, Thereabouts, Carter's, and Disney, covering school clothes to formal wear.
  • Baby & Toddler Department: Clothing and accessories for the littlest ones, including bedding, nursing items, and baby care products.
  • Shoes: Affordable and stylish footwear for the entire family, including boots, athletic shoes, dress shoes, and sandals from national and exclusive brands.
• Home Goods & Decor: A wide selection of items to furnish and decorate homes, including:
  • Bedding & Bath: Bedding sets, comforters, sheets, pillows, bath towels, shower curtains, and bath accessories.
  • Window Treatments: Curtains, drapes, blinds, shades, and an "In-Home Custom Window Service" for free design consultations and custom-fit solutions.
  • Kitchen & Dining: Cookware, dinnerware, small appliances, and kitchen linens.
  • Furniture & Mattresses: A range of high-quality, affordable mattresses (twin, queen, king, memory foam, hybrid) from brands like Sealy, Serta, and Tempur-Pedic, along with accent, bedroom, living room, and dining room furniture. White Glove Delivery is available for mattresses.
  • Home Decor: Rugs, lighting, wall art, candles, and seasonal decor.
• Jewelry Department: A diverse collection of fine jewelry, fashion jewelry, watches, birthstone and personalized jewelry, engagement rings, and wedding jewelry. Services include ring sizing with a Lifetime Jewelry Protection Plan and special financing options.
• JCPenney Beauty: A dedicated section offering a wide range of makeup, skincare, haircare, bath & body, nailcare, and fragrance products from various well-known brands.
• JCPenney Salon: A full-service hair salon offering cuts, styling, coloring, and other hair care treatments.
• JCPenney Portraits by Lifetouch: Professional photography services for various occasions, including newborn, birthday, family, and engagement photos, with options for prints and products.
• Other In-Store Services:
  • Curbside Pickup: For online orders placed on jcpenney.com.
  • Gift Registry: For weddings and other special occasions.

JCPenney at Mall St. Matthews in Louisville, KY, offers several compelling features and highlights that make it a suitable and appealing choice for Kentucky locals:

• Extensive Variety & Selection: As noted by a customer, this location boasts "so much variety, styles, options" across all departments, from apparel and shoes to home goods and jewelry. This vast selection allows customers to find diverse products to meet their specific needs and tastes.
• Comprehensive Department Store Experience: JCPenney provides a traditional department store environment where shoppers can browse various categories in distinct, well-organized sections. This allows for a comprehensive shopping trip where multiple items from different departments can be purchased under one roof.
• In-Store Services for Convenience: The presence of a full-service JCPenney Salon, JCPenney Portraits by Lifetouch studio, and a robust Jewelry Department with services like ring sizing, significantly enhances the store's utility. These add-on services provide convenience and specialized expertise that go beyond typical retail offerings.
• Focus on Apparel Sizing and Try-Ons: A key highlight for clothing shoppers is the ability to "try on clothes" and find "so many styles and sizes." In an age of online shopping, the physical store experience of trying on garments for fit and feel remains a major advantage.
• "Best Penney's in Kentucky" Feedback: The specific customer endorsement praising this Louisville location as superior to others in Kentucky (like Lexington or Frankfort) speaks volumes about its product assortment and overall shopping experience, suggesting a particularly well-stocked and managed store.
• JCPenney Beauty: The dedicated JCPenney Beauty section offers a curated selection of makeup, skincare, haircare, and fragrances from a wide array of brands, providing a convenient one-stop shop for beauty essentials.
• Curbside Pickup: For modern convenience, the option for same-day curbside pickup for online orders streamlines the shopping process, allowing customers to quickly collect their purchases.
• Affordable & Accessible Fashion/Home Furnishings: JCPenney consistently offers competitive pricing and frequent promotions, making fashion, home decor, and other essentials accessible to a broad range of budgets.

JCPenney is well-known for its frequent sales events, coupons, and special offers across all its departments, providing numerous opportunities for Kentucky locals to save on their purchases. Their promotional strategy is a significant draw for value-conscious shoppers.

• Weekly Ads & Sale Events: JCPenney regularly publishes weekly ads featuring discounts on a wide range of products, including apparel, home goods, jewelry, and beauty items. These sales often include percentage-off deals (e.g., 20-30% off), specific dollar amount discounts, or multi-buy offers.
• Coupons & Promo Codes: Customers can typically find various coupons and promo codes, often advertised on their website, through email sign-ups, or in flyers. These can offer extra percentages off select categories or entire purchases, sometimes with different discounts depending on the payment method (e.g., JCPenney Credit Card vs. other payment types).
• Seasonal & Holiday Sales: Expect significant sales events tied to major holidays (e.g., Memorial Day, Fourth of July, Labor Day, Black Friday, Christmas, Presidents' Day, etc.) and seasonal transitions (e.g., "Back to School," "Spring Refresh"). These are often some of their deepest discounts.
• Clearance & Red Zone Deals: Dedicated clearance sections in-store and online offer heavily discounted items, providing excellent opportunities to find bargains on end-of-season or discontinued merchandise.
• JCPenney Rewards Program: Enrolling in their free rewards program allows customers to earn points on purchases that can be redeemed for JCPenney Reward certificates. Members also often receive exclusive discounts and early access to sales.
• Beauty & Salon Offers: The JCPenney Beauty and Salon sections frequently have their own specific promotions, such as discounts on salon services (e.g., 20% off specific styles or services), or percentage-off deals on beauty products.
• Jewelry & Fine Jewelry Promotions: JCPenney regularly offers significant discounts on jewelry, including gold, silver, diamond, and gemstone pieces, often with tiered discounts based on the purchase amount. They also offer special financing plans for larger jewelry purchases.
• Mattress & Furniture Sales: Given the higher price point of these items, JCPenney frequently runs "Flash Sales" or major promotional events offering substantial discounts (e.g., up to 50% off + extra percentage off with a coupon) on mattresses and furniture.

To stay informed about the latest promotions, Kentucky locals should:

• Visit the official JCPenney website and browse their "Coupons & Deals" or "Weekly Ad" sections.
• Sign up for JCPenney email and text alerts for direct notifications of sales and exclusive offers.
• Check in-store signage and flyers during their visit to the Louisville location.

These ongoing promotions significantly enhance JCPenney's value proposition as a comprehensive and affordable shopping destination.

For direct inquiries, to check product availability, or to get information about specific services at the JCPenney department store in Louisville, Kentucky, please use the following contact details:

• Address: 5000 Shelbyville Rd, Louisville, KY 40207, USA
• Main Store Phone: (502) 897-3161
• Mobile Phone: +1 502-897-3161

While the main store number covers general inquiries, specific departments or services within JCPenney may sometimes have direct lines or specialized booking systems. For instance, to book an appointment for the JCPenney Salon or JCPenney Portraits, it's often best to call the main number and be directed or check their website for online booking options. As highlighted in customer feedback, direct communication regarding appointments is crucial, so calling ahead for services is always recommended.

For residents of Kentucky, particularly those residing in Louisville and its surrounding communities, JCPenney at 5000 Shelbyville Rd within Mall St. Matthews is an exceptionally suitable and highly valued retail establishment. Its enduring appeal lies in its comprehensive "department store" model, which efficiently consolidates a vast array of product categories and essential services under one roof.

The store's strength is its extensive selection of apparel for the entire family, home goods, fine jewelry, and beauty products. As one satisfied customer attests, it's the "Best Penney's in Kentucky," offering "so much variety, styles, options" and the crucial ability to "try on clothes," which is a significant advantage for shoppers. This wide assortment ensures that locals can find most of their shopping needs met, from updating their wardrobes to furnishing their homes or finding the perfect gift.

Beyond traditional retail, the inclusion of valuable in-store services like the JCPenney Salon, JCPenney Portraits by Lifetouch, and a dedicated Jewelry Department adds a layer of convenience and specialized expertise that enhances the overall shopping experience. These services, combined with frequent promotions and sales, make JCPenney a consistently affordable choice for quality merchandise.

While experiences with individual services can sometimes vary, the overall commitment of JCPenney to providing a diverse, accessible, and value-driven shopping environment makes it a reliable and essential part of the Louisville community's retail landscape. For Kentuckians seeking a convenient, comprehensive, and budget-friendly destination for their everyday and special occasion shopping, JCPenney at Mall St. Matthews remains a top choice.