JCPenney

For many residents of Hampton, Virginia, JCPenney at 2071 Coliseum Dr is a familiar and cherished department store, offering a wide array of products and services designed to meet diverse household needs. More than just a place to shop for clothes, JCPenney aims to be a comprehensive destination for style, home essentials, and personal care. From the latest fashion trends for the whole family to inspiring home decor, sparkling jewelry, and a dedicated beauty section, this JCPenney location strives to provide a convenient and engaging shopping experience for our local community.

JCPenney has a long-standing history of offering value and quality, a tradition that continues to resonate with shoppers in Virginia. It’s a store where you can find well-known national brands alongside JCPenney's own exclusive private labels, ensuring a diverse selection to suit various tastes and budgets. Whether you're refreshing your wardrobe for the season, searching for the perfect gift, or updating your living space, JCPenney endeavors to provide options that combine style with affordability, making it a practical choice for everyday needs and special occasions alike.

Beyond its extensive merchandise, this JCPenney also integrates a range of in-store services, adding layers of convenience and functionality for local customers. From professional salon services to a dedicated portrait studio, the store offers more than just retail therapy. This multi-faceted approach makes JCPenney a valuable asset within the Hampton community, striving to simplify errands and enhance personal style and family memories.

JCPenney in Hampton is strategically located at 2071 Coliseum Dr, Hampton, VA 23666, USA. This address places it within the prominent Peninsula Town Center, a major retail and lifestyle hub in Hampton. Being part of such a large and active center ensures excellent visibility and straightforward accessibility for residents from across Hampton and the wider Virginia Peninsula.

Coliseum Drive is a key thoroughfare that connects directly to Mercury Boulevard (Exit 263 off I-64), one of the busiest arteries in the Hampton Roads area. This makes driving to JCPenney incredibly convenient, regardless of where you are coming from within the city or neighboring localities. The Peninsula Town Center offers extensive parking facilities, meaning shoppers can typically find a spot with ease, reducing the stress often associated with visiting popular retail destinations. This ample parking is a significant advantage, particularly for those planning a larger shopping trip or visiting multiple stores within the center.

The location within Peninsula Town Center also means that a visit to JCPenney can easily be combined with other activities, such as dining at nearby restaurants, catching a movie, or exploring other specialty retailers. This integrated shopping environment enhances the overall convenience for local residents, making JCPenney an easily accessible and practical destination for a variety of needs.

JCPenney at 2071 Coliseum Dr in Hampton provides a wide array of services designed to enhance the customer shopping experience and offer convenient solutions:

• Apparel for All Ages: Offers extensive selections of clothing, shoes, and accessories for women, men, teens, children, and infants, covering various styles from athletic and casual to formal.
• Home Goods & Decor: Features departments dedicated to home decor, mattresses (including top brands like Sealy, Serta, Tempur-Pedic), kitchen & dining essentials (cookware, small appliances), bed & bath items, and windows treatments.
• Fine & Fashion Jewelry: A comprehensive jewelry counter with watches, fine jewelry, and fashion pieces, including gold, silver, diamonds, and gemstones.
• JCPenney Salon: A full-service hair salon offering haircuts (including shampoo, conditioning, blow-dry), color services, treatments (moisture, protein, scalp revitalization, Olaplex), and styling, staffed by professional stylists.
• JCPenney Beauty: A dedicated beauty section featuring makeup, fragrance, skincare, haircare, bath & body products, and beauty tools from a wide range of brands, including partnerships like Thirteen Lune for inclusive beauty.
• JCPenney Portraits by Lifetouch: A professional photography studio specializing in family, newborn, maternity, senior, pet, birthday, and holiday photography, as well as business headshots. They offer studio and often outdoor sessions.
• Custom Blinds & Window Treatments: Provides personalized consultations and installation services for custom window coverings, including blinds, shades, and drapes.
• Online Order Pickup (Same Day & Ship to Store): Customers can order items on jcp.com and pick them up conveniently at the Hampton store, with options for same-day pickup for eligible items or ship-to-store for a wider selection.
• Curbside Pickup: For added convenience, JCPenney offers contact-free curbside pickup for online orders, allowing customers to collect their purchases without entering the store.
• JCPenney Rewards Program: A free loyalty program where members earn points on qualifying purchases, receive exclusive offers, and get an annual birthday offer.
• JCPenney Credit Card Program: Offers exclusive savings days and additional reward points for cardholders, along with special financing options on qualifying purchases.
• Price Match Guarantee: JCPenney generally matches competitors' in-store and online prices (with some exclusions), ensuring customers get the best deal.

JCPenney at 2071 Coliseum Dr in Hampton stands out with several key features and highlights that enhance its appeal to local shoppers:

• Diverse Product Portfolio: The store offers an incredibly wide range of products, from clothing for the entire family and an extensive home department to jewelry, and a comprehensive beauty section (JCP Beauty). This variety ensures that most household shopping needs can be met in one place.
• Integrated Salon and Portrait Studio: The presence of a full-service JCPenney Salon and a professional JCPenney Portraits studio elevates the store beyond just retail, offering convenient personal services that cater to style, beauty, and capturing cherished family moments.
• Value and Affordability: JCPenney is known for its focus on value, providing affordable, high-quality styles and often running promotions that make shopping even more budget-friendly. This resonates strongly with value-conscious consumers in Virginia.
• Omnichannel Shopping Options: The store fully supports modern shopping habits with convenient options like online ordering for in-store or curbside pickup, providing flexibility and efficiency for busy customers.
• Knowledgeable Staff (Varied Experience): While customer experiences can vary, positive feedback highlights instances of "exceptional friendliness and professionalism" from employees and managers, indicating a commitment to quality service, particularly when issues are escalated. The presence of helpful staff, though not always consistent according to some reviews, remains a key feature.
• Prominent Location in Peninsula Town Center: Being an anchor store in a major commercial hub like Peninsula Town Center provides excellent accessibility, ample parking, and the advantage of being able to combine a JCPenney visit with other errands or entertainment options.
• Inclusive Beauty Offerings: JCPenney Beauty, particularly with its partnership with Thirteen Lune, emphasizes inclusive beauty, offering products from Black and Brown-owned and founded companies, catering to a diverse customer base in the community.

JCPenney is well-known for its robust promotional strategies, consistently offering various deals and discounts that make shopping more affordable for customers in Hampton. Here's what locals can typically expect:

• JCPenney Rewards: A free loyalty program that allows members to earn points on virtually every purchase. For every 200 points earned, members receive a $10 reward, which can be redeemed on future purchases. Members also receive an annual birthday offer and exclusive promotions.
• Frequent Sales & Coupons: JCPenney regularly features percentage-off coupons (e.g., "EXTRA 20% OFF," "EXTRA 25% OFF with JCPenney Credit Card"), often applicable across apparel, shoes, accessories, and fine jewelry. These coupons are frequently distributed via email, text, mail, and through their website.
• Department-Specific Discounts: Look for special promotions focused on particular departments, such as "Up to 50% off with coupon" on summer looks or "Up to 70% off after coupon" on home big buys. There are also specific jewelry promotions and beauty/salon discounts.
• Doorbuster Deals: During major sale events (e.g., Black Friday, holiday seasons), JCPenney offers "Doorbuster Deals" with exceptionally low prices on popular items, sometimes with limited quantities or for early shoppers.
• Price Match Guarantee: JCPenney offers a price match policy, matching competitors' in-store and online prices (excluding certain marketplaces), helping ensure that customers get the best deal.
• JCPenney Credit Card Benefits: Cardholders often receive additional discounts, special financing options on qualifying purchases, and exclusive savings days throughout the year, maximizing their savings.
• Clearance and Online Specials: Both in-store clearance racks and dedicated sections on jcp.com offer deeply discounted items, providing excellent opportunities for bargain hunting.

While some customers have reported issues with rewards redemption or specific return processes, the sheer volume and variety of promotions offered by JCPenney consistently provide avenues for significant savings. It's always a good practice to check their website, app, or weekly ads before visiting the Hampton store to take advantage of the latest deals.

For any inquiries, to confirm store hours, or to get assistance with specific services like the Salon or Portrait Studio, you can reach JCPenney in Hampton using the following contact details:

• Address: 2071 Coliseum Dr, Hampton, VA 23666, USA
• Phone: (757) 896-1924
• Mobile Phone: +1 757-896-1924

While isolated customer feedback mentioned challenges with specific interactions, reaching out via phone can often help clarify policies or address concerns directly. For Salon appointments, it's advisable to call their dedicated salon number at (757) 896-1216.

For residents of Hampton, Virginia, JCPenney at 2071 Coliseum Dr stands out as a highly suitable and versatile local department store. Its comprehensive offerings, encompassing fashion for the entire family, extensive home goods, fine jewelry, and a wide array of beauty products, make it a true one-stop shop. This diversity allows locals to fulfill many of their shopping needs in a single visit, saving time and simplifying their routines.

Beyond retail, the integrated in-store services, such as the full-service JCPenney Salon and the professional JCPenney Portraits studio, add significant value. These services cater to personal care and help create lasting family memories, distinguishing JCPenney from many other retail options and providing added convenience for the community. The store's commitment to offering competitive pricing and a consistent flow of promotions, including its popular Rewards program, ensures that shoppers can always find value and make their budgets go further.

While some customer experiences occasionally highlight challenges with service consistency or specific policy applications, the overall presence of helpful staff and a commitment to customer support, as seen in how management addresses concerns, underscores JCPenney's dedication to its patrons. Its prime location within Peninsula Town Center, with ample parking and easy access, further solidifies its position as a practical and appealing destination. In essence, JCPenney in Hampton endeavors to be a reliable, value-driven, and multifaceted resource that genuinely caters to the style, home, and personal service needs of the local Virginia community.