Hollister Co.

### Introduction / Overview

For fashion-forward teens and young adults across Roanoke, Virginia, and the surrounding areas, Hollister Co. at Valley View Mall is a well-known destination for capturing that quintessential Southern California cool. Embodying a laid-back, beach-inspired aesthetic, Hollister Co. offers a diverse range of casual clothing, from their signature denim and graphic tees to comfortable hoodies and stylish accessories. The brand is synonymous with a relaxed yet trendy vibe, making it a popular choice for those looking to update their wardrobe with contemporary and comfortable pieces.

The in-store experience at Hollister Co. aims to transport shoppers to a California beach house, with a distinctive ambiance that sets it apart. While online shopping offers convenience, and some customers have noted challenges with online orders and customer service, the physical store in Roanoke provides the immediate gratification of trying on clothes and exploring the latest collections firsthand. As one reviewer highlighted, despite occasional issues, the desire to "continue to do shopping for my 12 yr old online" sometimes comes from specific in-store interactions, emphasizing the importance of the direct shopping experience. However, the consistent appeal of Hollister's fashion and the potential for a positive in-store visit remain strong for many local shoppers.

### Location and Accessibility

Hollister Co. in Roanoke, Virginia, is conveniently located at 4802 Valley View Blvd NW, Roanoke, VA 24012, USA. This address places it squarely within the popular Valley View Mall, a major shopping hub for the greater Roanoke Valley and surrounding communities. Its position within a prominent mall ensures excellent accessibility for shoppers coming from various parts of Roanoke, Salem, Vinton, and other nearby towns.

Valley View Boulevard NW is a well-established route, making it easy to navigate to the mall. The mall itself offers extensive parking facilities, including multiple parking lots, providing a hassle-free experience for visitors. Being located within a large shopping center means that a trip to Hollister Co. can easily be combined with other shopping errands, dining, or entertainment, enhancing its overall convenience and appeal for locals in Virginia.

### Services Offered

Hollister Co. primarily focuses on providing a compelling retail experience centered around its clothing and accessories. While not a service-heavy establishment in the traditional sense, they do offer several key services to enhance the customer's shopping journey:

• In-Store Shopping: Customers can explore and purchase a wide range of casual apparel and accessories for men and women.
• Extensive Product Categories:
  • Women's Apparel: Tops (T-shirts, hoodies, sweatshirts, long-sleeve tops, tank tops, button-downs, sweaters, active tops), Bottoms (jeans, pants, sweatpants, leggings, shorts, skirts, active bottoms), Jackets & Coats, Dresses & Rompers, Sleepwear & Loungewear, Activewear, Swimwear, Bralettes & Sports Bras.
  • Men's Apparel: Tops (T-shirts & Henleys, hoodies, sweatshirts, graphic tees, sweaters), Bottoms (jeans, sweatpants, shorts), Jackets & Coats, Sleepwear & Loungewear, Activewear.
  • Denim Focus: A strong emphasis on a variety of jean fits for both men and women (e.g., baggy, loose, straight, slim straight, skinny, mom, dad, flare, boot, curvy).
  • Accessories: Bags, hats, eyewear, and other fashion accessories.
  • Fragrances: Colognes and perfumes.
• Returns and Exchanges: Hollister offers a clear return policy. Merchandise in original condition with original tags and a receipt can be returned for a full refund within 30 days of purchase (60 days for Gold Status Hollister House Rewards members). Returns without a receipt may receive merchandise credit at the item's lowest historical selling price. Certain items like underwear and swim bottoms (if hygiene liner removed) are generally not returnable.
• Hollister House Rewards Program: A free loyalty program that allows members to earn points on purchases, receive rewards (e.g., $5 for every 12,500 points), access exclusive offers, and get birthday gifts. Gold Status members receive additional perks.
• Gift Cards: Physical and e-gift cards are available for purchase, offering a flexible gifting option.
• Online Order Pickup: While the review specifically mentions issues with online orders, the typical service offered by Hollister for online purchases includes options for in-store pickup, which, when functioning smoothly, provides convenience for customers.

### Features / Highlights

Hollister Co. at Valley View Mall in Roanoke offers several features that define its brand identity and appeal to its target demographic:

• Signature Cali-Inspired Aesthetic: The store's interior is designed to evoke the ambiance of a Southern California beach house, aiming to create a unique and immersive shopping environment that reflects the brand's casual, cool, and effortless style.
• Trend-Driven Casual Wear: Hollister is known for its focus on current trends within casual fashion, offering a wide array of comfortable yet stylish clothing that appeals to teens and young adults, including popular denim fits, graphic tees, and cozy loungewear.
• Extensive Denim Collection: A particular highlight is their vast selection of jeans in various washes, cuts, and styles for both men and women, often a cornerstone of their seasonal collections.
• Hollister House Rewards Program: This loyalty program is a key feature, providing tangible benefits like points on every purchase, redeemable rewards, free shipping for Gold Status members, and exclusive access to offers and new arrivals, enhancing value for frequent shoppers.
• Constant New Arrivals: Like other fast-fashion retailers, Hollister frequently updates its inventory with new styles, ensuring there's always something fresh and on-trend for customers to discover.
• Presence within a Major Mall: Being located in Valley View Mall provides the convenience of a large retail environment, allowing customers to easily combine their Hollister visit with other shopping or entertainment activities.

### Promotions or Special Offers

Hollister Co. frequently runs promotions and special offers to attract and retain customers, both in-store and online. For locals in Roanoke, these deals can make updating their wardrobe even more appealing:

• Hollister House Rewards Program Benefits:
  • Welcome Offer: New members typically receive a special discount (e.g., $10 off a $40 purchase) upon joining.
  • Cash Rewards: Earn points ($1 = 100 points) on every purchase, with a $5 reward issued for every 12,500 points. These rewards can be applied to future in-store or online purchases.
  • Birthday Gift: Members receive a special birthday perk or discount.
  • Exclusive Access: Early access to select new product drops and exclusive member-only offers.
  • Gold Status Perks: Spending $300 in a calendar year unlocks Gold Status, which provides enhanced benefits like 1.5x points on every purchase, free standard shipping on all orders, and an annual $5 reward.
• Seasonal Sales Events: Hollister frequently holds major sales events, especially around holidays and seasonal transitions (e.g., Summer Sale, Black Friday, end-of-season clearance), with discounts often up to 30-50% off select styles.
• Limited-Time Offers: Look for periodic "Limited Time!" promotions on specific product categories (e.g., "All Dresses Starting at $25," "Shorts & Swim Buy One Get One Free"). These change frequently.
• Online vs. In-Store Exclusives: While promotions are often available both online and in-store, some offers might be designated as "Online Only" or "In-Store Exclusive." It's always a good idea to check their website or app for the latest deals.
• Clearance Sections: The store will have dedicated clearance racks where items are marked down for final sale, offering deeper discounts on older inventory.
• Email and App Notifications: Signing up for email alerts and downloading the Hollister Co. app are the best ways for locals to stay informed about current promotions, new arrivals, and personalized offers directly to their phone or inbox.

While the focus is on everyday style, these promotions provide excellent opportunities for Roanoke shoppers to get their favorite Hollister pieces at even better prices.

### Contact Information

For any inquiries or to learn more about the latest collections at Hollister Co. in Roanoke, you can reach them using the following contact details:

Address: 4802 Valley View Blvd NW, Roanoke, VA 24012, USA

Phone: (540) 362-2448

The store is typically open Monday-Saturday from 11:00 AM - 8:00 PM and Sunday from 12:00 PM - 6:00 PM, though holiday hours may vary, so it's always a good idea to call ahead or check the Valley View Mall website for the most current operating hours.

### Conclusion: Why this place is suitable for locals

For the vibrant community of Roanoke, Virginia, Hollister Co. at Valley View Mall serves as a highly suitable and accessible destination for casual, on-trend apparel. Its appeal for locals, particularly teens and young adults, lies in its consistent delivery of a specific aesthetic coupled with convenient shopping options.

Hollister fulfills a distinct fashion niche, providing comfortable, California-inspired clothing that resonates with a youthful demographic. Locals seeking the latest in denim, graphic tees, hoodies, and casual accessories know they can find a wide selection here. The store's regular introduction of new styles ensures that wardrobes can be updated frequently with current trends without needing to travel far.

Despite some past customer service and online order challenges, the physical store remains an important avenue for shopping. The ability to try on items, feel the fabrics, and receive immediate gratification is a significant draw, especially for parents shopping for their children, as one review highlighted. The loyalty program, Hollister House Rewards, further enhances its suitability for regular shoppers by providing tangible benefits like points, rewards, and exclusive access to deals, making repeat visits more rewarding.

Being situated within Valley View Mall, a central and easily accessible shopping center, adds another layer of convenience. This allows Roanoke residents to seamlessly integrate a Hollister visit into broader shopping trips, maximizing their time. For locals looking for that effortless, casual style and a reliable source for current fashion trends, Hollister Co. in Roanoke remains a go-to choice.