302 King St, Charleston, SC 29401, USA
For discerning fashion enthusiasts and shoe lovers in Charleston, South Carolina, Hampden is far more than just a shoe store; it's a meticulously curated fashion destination. Nestled on the iconic King Street, Hampden offers an unparalleled selection of designer footwear, apparel, and accessories, bringing a touch of global runway trends directly to the Lowcountry. Locals appreciate Hampden for its commitment to offering unique and exceptional pieces, ranging from statement shoes that elevate any outfit to staple styles that become timeless additions to a wardrobe. It’s a place where quality, artistry, and personalized service converge, creating a shopping experience that feels both luxurious and genuinely welcoming. Whether you're seeking the perfect pair of heels for a special occasion, comfortable yet stylish sneakers, or boots that make a statement, Hampden aims to fulfill your footwear desires with flair and an emphasis on distinctive design.
Hampden, located in a historic building dating back to 1878, has been a cornerstone of Charleston's fashion scene since it officially opened its doors (and shoppable website) in February 2007. The vision behind Hampden belongs to owner Stacy Smallwood, a graduate of Vanderbilt University who honed her fashion acumen in the prestigious Neiman Marcus buying program. With this invaluable experience, Stacy returned to Charleston with a forward-thinking vision for Hampden: to create a unique designer assortment of ready-to-wear, shoes, handbags, and accessories that pushed the envelope of traditional Southern style. Stacy personally travels the world, attending runway shows and market appointments in New York, London, Milan, and Paris, to handpick each item. This meticulous curation ensures that Hampden offers "the most unique and hard-to-find pieces," all 100% authentic and shipped directly from the designers. Featured in prestigious publications like Vogue, Harper's Bazaar, Elle, and Vanity Fair, Hampden has consistently been recognized as one of the "Best Stores in the Country," a testament to its dedication to authenticity, connection with customers, and gratitude for their support.
Hampden is centrally located at 314 King St, Charleston, SC 29401, USA. King Street is renowned as Charleston's premier shopping district, making Hampden easily accessible for residents and visitors alike. The store's position on this iconic street places it amidst a vibrant array of boutiques, restaurants, and historical landmarks, perfect for a leisurely day of exploration.
For those traveling by car, parking options in downtown Charleston can include street parking (metered) or nearby parking garages. While street parking can be competitive, several public garages are usually available within a comfortable walking distance to King Street. For locals, navigating the downtown area is often part of the charm of shopping here. Additionally, Charleston's public transportation system, including the CARTA DASH trolleys, offers convenient ways to access King Street without the need for personal vehicles, with stops often located near popular shopping areas. The storefront itself is designed to be welcoming and easily visible from the street, inviting patrons into its luxurious space. Its central location ensures that Hampden remains a convenient and desirable destination for the discerning shopper in South Carolina.
Hampden goes beyond simply selling shoes and apparel, offering a range of personalized services designed to enhance the luxury shopping experience:
Personal Styling and Buying: Hampden prides itself on its "personal buyer" approach. Their expert stylists are eager to help clients, whether they are "shopping for a special occasion, new wardrobe after having a baby, or just need styling advice." The team travels globally to buy specifically for their "fashionable devotees," ensuring a selection and an experience that cannot be found elsewhere. They offer personalized consultations to help customers build a wardrobe that suits their unique style and needs.
"Try Before You Buy" Program: This innovative service allows customers to bring the shopping experience into their home. By adding at least three items to their cart online using the "Try Before You Buy" button, customers can have the items shipped to them without immediate charge (only a card authorization). They then have 7 days to try on the pieces and decide what to keep, returning unwanted items with an easy returns portal. This service is supported by stylists who can provide advice via email.
Private VIP Shopping Appointments: For those who desire a more exclusive and tailored experience, Hampden offers private shopping appointments. Customers can schedule a one-on-one session with a stylist, ensuring dedicated attention and a curated selection of items to try, all within a comfortable and intimate setting.
Online Customer Service and LiveChat: Recognizing the importance of both in-store and online interactions, Hampden provides comprehensive online customer service. Customers can call or text their dedicated online customer service line (800.346.5083) or utilize the LiveChat feature on their website for assistance with orders, styling advice, or any other inquiries.
Gift Cards: For the ultimate flexible gift, Hampden offers gift cards, allowing recipients to choose their favorite designer pieces from the extensive collection.
Hampden is distinguished by several key features that solidify its reputation as a premier fashion and shoe destination:
Curated Selection of Top Designer Brands: Hampden is renowned for carrying a diverse and exceptional collection of high-end designer brands. While product offerings fluctuate with seasons, their website indicates brands like Ulla Johnson, Isabel Marant, Tibi, Golden Goose, Proenza Schouler, Forte Forte, and Marni. This commitment to stocking "really amazing pieces" from "emerging into fashion" designers ensures a unique and covetable inventory.
Authenticity Guaranteed: Every item sold at Hampden is 100% authentic and is shipped directly from the designer. This provides customers with peace of mind and confidence in the quality and legitimacy of their purchases, a crucial factor in luxury retail.
Exceptional Customer Service and Welcoming Staff: Reviews consistently highlight the "absolutely AMAZING" service and the "very friendly, helpful and knowledgeable staff." Customers praise the employees for being "very welcoming" and providing "mesmerizing customer support," creating a positive and memorable shopping experience. The specific mention of Brittany, who is "great to work with" for online orders, indicates a seamless experience across channels.
Broad Price Points with Diverse Collection: While a luxury boutique, Hampden strives to offer "broad price points" and a "diverse collection of really amazing pieces (ranging from statement to staple)." This allows a wider range of customers to find something within their budget while still accessing high-quality, fashion-forward items.
Constantly Updated Inventory: Hampden receives "new shipments of products to our store every day," ensuring a fresh and evolving selection. New arrivals are also typically added to their website within three days, keeping both in-store and online inventory current and exciting.
Acclaimed Recognition: As highlighted in their "About Us" section, Hampden has been "featured in Vogue, Harpers Bazaar, Elle, Vanity Fair, WWD, Grazia, LOfficiel, and more," and consistently recognized as "one of the Best Stores in the Country." This national and international recognition underscores its status as a top-tier fashion destination.
Hampden, as a luxury boutique, focuses on providing value through its exclusive selection and personalized services rather than frequent, deep discounts. However, they do offer promotions, particularly through their online presence and during key retail periods:
Sale Section: Hampden maintains a dedicated "SALE" section on its website, offering discounts, sometimes up to 40% or even 60% off during special events like Black Friday/Cyber Monday. This section includes discounted clothing, shoes, and accessories from various designers, allowing customers to find deals on high-end items. Shoppers can sort items by size to easily find what's available.
Email Newsletter Sign-Up Discount: New customers can often receive a promotional offer, such as "10% off your first order," by signing up for Hampden's email newsletter. This also provides access to styling tips, new arrival alerts, and exclusive coupon codes.
Free Shipping and Returns: Hampden offers free ground shipping and returns on orders over $300 within the United States. This reduces the overall cost for customers purchasing higher-value items and provides convenience for online shopping, especially with the "Try Before You Buy" service.
Rakuten Cash Back: Customers shopping online through platforms like Rakuten can earn cash back (e.g., 3.0% Cash Back) on their Hampden purchases. This provides an additional layer of savings for online shoppers.
Promotional Codes (Online): While not always abundant, promotional codes (e.g., "HONEY10" for 10% off) may be available through coupon aggregators or loyalty apps. These are typically for online use and may have exclusions.
Seasonal Sales Events: Like many luxury retailers, Hampden participates in significant seasonal sales (e.g., Fall Sale, Black Friday/Cyber Monday), where select items are discounted, offering opportunities for considerable savings on designer pieces.
For the most current offers, locals are encouraged to check the "SALE" section of Hampden's website or subscribe to their newsletter.
To connect with Hampden in Charleston, SC, for inquiries, personal styling appointments, or any customer service needs, please use the following contact details:
Address: 314 King St, Charleston, SC 29401, USA
Phone: (843) 724-6373
Mobile Phone: +1 843-724-6373 (also available for texting)
Email: info@hampdenclothing.com (for general inquiries) or orders@hampdenclothing.com (for Try Before You Buy assistance)
The store's operating hours are generally:
Monday - Saturday: 11:00 AM - 6:00 PM
Sunday: 12:00 PM - 5:00 PM
Private appointments can also be scheduled via call, text, or their website.
Hampden in Charleston, SC, is an exceptionally suitable destination for local residents who appreciate high-quality fashion and unique, authentic designer pieces. Its prominent location on King Street, Charleston's renowned shopping artery, ensures easy accessibility for a dedicated shopping trip or a leisurely browse. For locals, Hampden offers more than just products; it provides a highly personalized and luxurious shopping experience often reserved for major fashion capitals. The consistent praise for its "absolutely AMAZING" service and "very welcoming" and "helpful" staff underscores the store's commitment to building genuine connections with its clientele. This personal touch, especially from individuals like Brittany, who assists with online orders, creates a seamless and supportive environment, fostering loyalty within the community.
The core appeal for locals lies in Hampden's meticulously curated selection of authentic designer footwear, clothing, and accessories. By offering "broad price points and a diverse collection," it caters to a range of preferences and budgets, ensuring that a touch of high fashion is accessible. The fact that owner Stacy Smallwood handpicks each item globally means locals have access to "unique and hard-to-find pieces" that distinguish their style and elevate their wardrobe, moving beyond mainstream offerings. The innovative "Try Before You Buy" program further enhances suitability by allowing customers to experience pieces at home, reducing commitment and increasing satisfaction.
Ultimately, Hampden is more than just a shoe or clothing store; it's a testament to sustained excellence and community engagement. Its recognition as one of the "Best Stores in the Country" is not just for tourists; it reflects the consistent quality and experience it offers to its local patrons. For Charleston residents seeking genuine designer fashion, personalized styling, and an inviting atmosphere where they feel valued, Hampden truly is a local gem that stands out as the premier destination for their fashion needs.