9880 Dorchester Rd, Summerville, SC 29485, USA
For licensed beauty professionals across South Carolina, securing high-quality, professional-grade salon products is crucial for delivering exceptional service and maintaining client satisfaction. In the Charleston area, one name stands out as a long-standing and trusted partner in the salon industry: EISS (European Image Salon Suppliers). Dating back to the 1950s, this family-owned business, originally Jackson Beauty Supply, has evolved into a premier distributor known for its commitment to excellence and unparalleled support for stylists and salon owners. This article delves into what makes EISS at 4051 Business Pk Dr in Ladson, SC, an indispensable resource for the local beauty community, from its exclusive product lines to its dedication to professional development.
EISS is not your typical retail beauty store; it's a dedicated wholesale distributor catering exclusively to licensed salon professionals. Their mission, rooted in over 50 years of experience, is to provide the highest quality, non-diverted, professional-only salon products available. This commitment ensures that the integrity of the brands they carry is maintained, preventing products from being sold in unauthorized channels and protecting the professional market. At EISS, you'll find an extensive range of hair care, color, styling, and salon essentials from top-tier brands that are typically not available to the general public through mass retailers like Ulta or Sephora. This exclusivity is a significant draw for professionals who rely on specialized formulations and advanced product lines. Beyond just products, EISS prides itself on being a partner to salons, offering education and support that enhances their clients' creative and business skills. Their approach is built on integrity and a long-term vision, focusing on making ordering products easier, faster, and more affordable, allowing stylists to concentrate on their craft. While occasional challenges with product availability can arise, as noted in some feedback, the core value proposition of EISS revolves around providing reliable access to premium professional products and fostering lasting relationships with its clientele.
The EISS store in Ladson, South Carolina, boasts a strategic and easily accessible location for beauty professionals throughout the Lowcountry and beyond. You’ll find it at 4051 Business Pk Dr, Ladson, SC 29456, USA. This address places it within a well-established business park, ensuring easy navigation for those making dedicated trips to stock up their salons. Ladson itself is centrally located between North Charleston, Summerville, and Goose Creek, making EISS conveniently reachable from various populated areas in the Charleston metropolitan region. Business Park Drive offers straightforward access, and ample parking is generally available on-site, which is crucial for customers often making large purchases. For those traveling from further afield in South Carolina, the location's proximity to major roadways like I-26 and Ashley Phosphate Road allows for efficient travel. This prime accessibility ensures that salon owners and stylists can minimize travel time and maximize their efficiency when acquiring essential supplies for their businesses.
EISS (European Image Salon Suppliers) at 4051 Business Pk Dr offers a comprehensive range of services and products exclusively for licensed salon professionals, distinguishing itself through its specialized offerings:
Professional Salon Product Distribution: As a primary service, EISS distributes a wide array of high-quality, non-diverted professional salon products. This includes hair color (permanent, demi, semi), hair care (shampoos, conditioners, treatments), styling products (gels, sprays, mousses), texture/perm solutions, and specialized smoothing treatments.
Top-Tier Brands: They exclusively carry premium brands that are formulated for professional use and are not typically found in mass retail stores. Brands often include names like Keune, Oligo, bōkka BOTÁNIKA, Colortrak, Scruples, and Alcôve, ensuring access to cutting-edge and high-performance products.
Business Education & Training: EISS is committed to supporting its clients' professional development. They provide training that aims to sharpen creative and business skills, often including workshops, seminars, and product knowledge sessions to help stylists succeed with the brands they carry.
Online Ordering System: Clients can conveniently shop online via the EISS website by logging in with their account number, streamlining the ordering process and allowing for 24/7 access to their product catalog.
Dedicated Sales Representatives & Customer Service: They offer personalized support through sales representatives and a customer service team, aimed at helping clients with product selection, order placement, and resolving any issues. As one review noted, their sales representative is "absolutely incredible" and trustworthy.
Fast & Reliable Shipping: EISS prides itself on shipping orders quickly and accurately, with reviews mentioning "shipping is crazy fast" and excellent "turn around time."
Non-Diverted Products: A key aspect of their service is ensuring that all products are non-diverted, meaning they are sold directly to licensed professionals and not through unauthorized channels, maintaining product integrity and professional exclusivity.
Account Management & Contracts: To purchase, a signed contract and/or diversion agreement is typically required to be on file, ensuring compliance with professional-only distribution policies.
EISS (European Image Salon Suppliers) in Ladson, SC, stands out due to several significant features and highlights that are particularly beneficial for its professional clientele in South Carolina:
Unwavering Commitment to Professional-Only Products: A core strength is their exclusive distribution of high-quality, non-diverted salon products. This commitment ensures that professional stylists have access to specialized formulations and brands not available to the general public, protecting their business and the integrity of the products. As a customer highlighted, "They carry only top of the line salon products and you can't find there products no were else in Charleston!"
Exceptional Customer Service and Support: Reviews consistently praise the staff for being "very friendly and helpful," with one client noting, "I have done business with them for over 40 years and never been unhappy! Truly great people! The owner is a wonderful person!" The personalized attention, going "above and beyond" to make things right, and the responsiveness of sales representatives are highly valued.
Extensive Industry Experience: With a history dating back to the 1950s (originally Jackson Beauty Supply), EISS brings decades of experience and deep industry knowledge to its service, building long-term trust with its clients. This long-standing presence signals reliability and expertise.
Focus on Education and Business Skills: Beyond product sales, EISS provides valuable training and education to sharpen their clients' creative and business skills. This support helps salon professionals stay updated on trends, master new techniques, and grow their businesses effectively.
Quick Order Turnaround and Shipping: While some customers have experienced backorder issues for specific items, many reviews highlight the efficiency of their order processing and delivery. Comments like "when I place an order, the turn around time is amazing. They waste no time" and "shipping is crazy fast" point to their logistical strengths.
Family-Owned Business Values: Being a second-generation family business, EISS emphasizes integrity, client importance, and a commitment to creating "customers for life." This approach fosters trust and a personal connection often missing from larger corporations.
Exclusive Brand Access: Their carefully curated portfolio includes top brands like Keune, Oligo, and bōkka BOTÁNIKA, which are often exclusive to professional distributors, giving EISS clients a competitive edge.
As a business-to-business (B2B) distributor serving licensed professionals, EISS offers promotions and special offers that are tailored to the salon industry. These are typically not public consumer discounts but rather exclusive deals for their registered clients. Here’s what salon professionals in South Carolina can often expect:
Product Promotions: EISS frequently features promotions on specific product lines or bundles from the brands they carry. These might include "Buy X, Get Y Free" deals, discounted pricing on new product launches, or special kits for colorists and stylists. Their website often lists a "Promotions" section where registered users can view current offers, often requiring a login to see pricing specific to their account.
Educational Discounts/Packages: Given their commitment to professional development, EISS often offers special pricing on educational events, workshops, or training sessions. Sometimes, purchasing certain product quantities might grant access to free or discounted educational opportunities.
Client-Specific Pricing: As a distributor, EISS operates on a professional pricing model. This means that regular pricing itself is already discounted compared to retail, and established clients may have access to customized pricing based on their volume or long-term relationship.
New Account Incentives: Occasionally, EISS may offer introductory incentives for new salons or professionals setting up an account, such as initial order discounts or free shipping for a limited period.
Exclusive Deals through Sales Representatives: Their dedicated sales representatives often work directly with salons to provide personalized deals, volume discounts, or solutions tailored to a salon's specific needs and purchasing history.
Online Promotions: Check their B2B e-commerce platform for web-exclusive deals or limited-time offers available only through online ordering.
To access and stay informed about the latest promotions, salon professionals are encouraged to register for an EISS account, regularly check the "Promotions" section on their website, and maintain direct communication with their assigned sales representative. These channels are the primary ways EISS communicates valuable saving opportunities to its clientele.
For licensed salon professionals looking to connect with EISS (European Image Salon Suppliers) for product inquiries, ordering, or customer support, here’s their contact information:
Address: 4051 Business Pk Dr, Ladson, SC 29456, USA
Phone: (843) 552-7600
Mobile Phone: +1 843-552-7600
Email: excellence@eissinc.com (as listed on their website)
Their typical operating hours are Monday through Friday, from 8:30 AM to 5:00 PM. It is advisable to call during these hours for direct assistance or to schedule an appointment with a sales representative. They are closed on all major holidays. Their team is prepared to provide professional assistance and ensure a seamless experience for their salon partners.
For licensed salon professionals in South Carolina, particularly those in the Charleston metropolitan area, EISS (European Image Salon Suppliers) in Ladson is an exceptionally suitable and indispensable partner. While one review points to occasional backorder issues, which can be a challenge in any supply chain, the overwhelming sentiment from long-term customers highlights EISS's core strengths: its commitment to distributing only top-of-the-line, non-diverted professional products, and its truly amazing, personalized customer service. The decades of experience as a family-owned business foster a level of trust and genuine care that is rare in the industry. Professionals value the exclusive access to premium brands, the swift order fulfillment, and the invaluable educational support that helps them refine their skills and grow their businesses. EISS goes beyond being a mere supplier; it acts as a dedicated ally to the salon community. Its convenient location in Ladson further solidifies its position as a go-to resource for essential professional beauty supplies. For stylists and salon owners prioritizing quality products, reliable service, and a distributor who genuinely cares about their success, EISS remains the definitive choice in South Carolina.