Dillard's

For residents across Ohio, particularly in the vibrant Cincinnati area, Dillard's at Kenwood Towne Centre stands as a hallmark of sophisticated shopping. More than just a department store, Dillard's offers a comprehensive retail experience, bringing together a vast array of fashion, beauty, and home essentials under one elegant roof. It's a destination where quality merchandise meets attentive service, providing a refined environment for all your shopping needs.

Dillard's has built a reputation for its commitment to classic style and a diverse selection of brands, catering to various tastes and preferences. The store at Kenwood Towne Centre is a prime example of this dedication. As one delighted customer noted, the "Top notch Men’s Department! Clearly and nicely organized. Lots of sale items in January! Professional salesmen. Attractive displays. Men’s Lounge was clean." This feedback underscores Dillard's focus on creating an inviting and well-maintained shopping atmosphere, complemented by knowledgeable staff. Another glowing review highlights the exceptional personalized service: "THANK YOU, NICOLE! I had a clothing crisis for an event this evening and had visited 3 other formal wear places with no luck. Nicole helped me with finding the perfect pieces AND they happened to be under my budget. Phenomenal customer service!" Such testimonials affirm that Dillard's strives to go beyond just selling products, offering genuine assistance and expert advice to ensure customers find exactly what they're looking for, making it a reliable choice for Ohio shoppers.

The Dillard's store in Cincinnati, Ohio, is ideally located at 7913 Montgomery Road, Cincinnati, OH 45236, USA. This address places it squarely within the prestigious Kenwood Towne Centre, one of the premier and most exclusive shopping malls in the greater Cincinnati metropolitan area.

The location within Kenwood Towne Centre ensures excellent accessibility for residents across Ohio. Montgomery Road (US-22) is a significant arterial road, providing straightforward access to the mall from various parts of Cincinnati and its surrounding suburbs. Furthermore, Kenwood Towne Centre is conveniently situated near major interstates, including I-71, making it an easy drive for shoppers traveling from further afield in the region. As a large and well-established shopping center, Kenwood Towne Centre offers abundant parking facilities, ensuring a convenient and stress-free arrival for visitors, even during busy periods. The store's presence within this upscale mall means that a visit to Dillard's can be effortlessly combined with shopping at other high-end retailers, specialty boutiques, and dining options, enhancing the overall shopping experience for local Ohio consumers. This prime and accessible location solidifies Dillard's Kenwood as a central hub for quality retail in the region.

Dillard's at Kenwood Towne Centre provides a comprehensive suite of products and personalized services designed to cater to diverse customer needs:

• Extensive Product Categories:

  • Apparel for the Family: A full line of clothing for women, men, juniors, and children, including casual wear, activewear, dresses (including formal wear), suits, outerwear, and sleepwear from a wide range of designer and national brands.

  • Shoes & Accessories: A vast selection of footwear for all ages, handbags, jewelry, watches, scarves, and other fashion accessories.

  • Cosmetics & Fragrance: A dedicated beauty department featuring leading makeup, skincare, and fragrance brands, often with knowledgeable beauty advisors. This includes services like free beauty consultations and fragrance sampling.

  • Home Fashions: A wide array of decorative gifts, fine china & crystal, as well as bedding, bath linens, and kitchen items.

• Personalized Shopping & Styling:

  • Personal Shoppers/Sales Associates: Dedicated staff, like the "Professional salesmen" in the Men's Department or Nicole, who provide "phenomenal customer service" by helping customers find perfect pieces for events or everyday wear.

  • Bra Fitting: Expert bra fitting services to ensure comfort and confidence.

  • Custom Suiting & Tailoring: Services available for men's tailored appointments to ensure a perfect fit for suits and formal wear.

• Specialty Services:

  • Wedding & Baby Registry: Comprehensive registry services to celebrate life's milestones, allowing guests to select thoughtful and high-quality gifts.

  • Buy Online, In-Store/Curbside Pickup: The convenience of shopping online from home and collecting purchases at the local store, with options for curbside pickup.

  • Gift Wrapping: Professional gift wrapping services to add a special touch to purchases.

  • Customized Gift Baskets: Available in Kids & Beauty departments, allowing for personalized gift options.

  • Watch & Sunglass Adjustments: Services to ensure timepieces and eyewear fit perfectly.

  • Fragrance Bottle Engraving: Complimentary engraving for select Armani or YSL fragrances, adding a personal luxury touch.

  • IMBOX Protection: Shoe protection service to maintain durability and appearance.

  • Salon: Some Dillard's locations, including the Kenwood Towne Centre store, may feature a full-service salon for hair care needs.

Dillard's at Kenwood Towne Centre stands out with several key features and highlights that enhance the shopping experience for Ohio locals:

• Exceptional Customer Service: A recurring highlight from customer reviews, with staff members like Nicole receiving praise for "phenomenal customer service" in helping customers find perfect outfits and staying within budget. This personalized attention is a significant differentiator.

• "Top Notch" Men's Department: As noted in a review, the Men's Department is a particular strong point, described as "Clearly and nicely organized" with "Attractive displays" and "Professional salesmen." This focus on a premium shopping experience for men sets it apart.

• Clean and Well-Maintained Environment: The store's overall cleanliness, including a "clean" Men's Lounge, contributes to a comfortable and pleasant shopping atmosphere, allowing customers to browse with ease.

• Wide Selection of Formal Wear and Event Attire: With staff capable of assisting with "clothing crisis for an event," Dillard's is a go-to destination for special occasion dresses, suits, and accessories, offering a breadth of options that might not be available elsewhere.

• Variety of In-Store Services: Beyond just merchandise, the availability of services like complimentary beauty consultations, bra fittings, watch adjustments, and even fragrance engraving adds significant value and convenience, making Dillard's a comprehensive shopping hub.

• Dillard's Credit Card & Rewards: The Dillard's Credit Card offers a rewards program where shoppers earn points on purchases, redeemable for "10% off One-Day Shopping Pass" or "$10 off Rewards Certificates," providing ongoing savings for loyal customers.

• Regular Sales and Clearance Events: Dillard's frequently offers "Sale & Clearance" items, with "Up to 40% off select styles" often available, providing opportunities for significant savings on popular brands and merchandise. While not explicitly part of the Kenwood store's reviews, Dillard's also has dedicated "Clearance Centers" in Ohio (like Eastgate) known for even deeper discounts (up to 95% off), which are a testament to Dillard's overall commitment to value.

Dillard's in Kenwood Towne Centre regularly offers various promotions and special deals that provide value to Ohio shoppers:

• Seasonal Sales and Clearance Events: Dillard's frequently holds major sales events throughout the year, such as holiday sales (e.g., after-Christmas, Memorial Day, Labor Day), and seasonal clearance. Look for "SALE: Up to 40% off select styles" advertised in-store and online. These sales cover a wide range of departments, from apparel to home goods.

• Dillard's Credit Card Rewards: This is a key loyalty program. Dillard's Credit Card holders earn 2 points for every $1 spent at Dillard's. For every 1,500 points earned, members can choose between a 10% off One-Day Shopping Pass or a $10 off Rewards Certificate. New cardholders often receive a Welcome Shopping Pass, such as 10% off their first $100 in purchases on the day of approval.

• Beauty Gifts with Purchase (GWPs): The cosmetics and fragrance departments frequently offer complimentary gifts with a qualifying purchase from specific brands (e.g., "Free 6-Piece Gift with Any $50 Clinique Purchase"). These are popular promotions that allow customers to receive extra products from their favorite beauty lines.

• Department-Specific Promotions: Dillard's often has targeted promotions within specific departments. For example, in January, the Men's Department at Kenwood was noted for having "Lots of sale items." Keep an eye out for discounts on specific categories like activewear, shoes, or home items.

• "Permanently Reduced" Items: Throughout the year, Dillard's marks down merchandise as "permanently reduced," offering continuous savings on a wide array of products across all departments. These are distinct from time-limited sales and represent ongoing value.

• Online Exclusives: While the in-store experience is paramount, Dillard's online platform (dillards.com) may occasionally feature online-exclusive promotions or early access to sales. Shoppers can also check for in-store availability of online items.

• Registry Completion Discounts: Customers who create a wedding or baby registry at Dillard's may be eligible for a completion discount after their event, encouraging them to purchase remaining items on their list.

• Exclusive Events: Dillard's occasionally hosts in-store events, such as fashion shows, beauty trunk shows, or special shopping events for cardholders, which may include exclusive discounts or perks.

To stay informed about the latest promotions, Ohio shoppers are encouraged to visit the Dillard's website, sign up for their email newsletter, and inquire with associates in-store.

For any inquiries, assistance, or to book a personalized service at the Dillard's store in Cincinnati (Kenwood Towne Centre), you can use the following contact details:

• Address: 7913 Montgomery Road, Cincinnati, OH 45236, USA

• Phone: (513) 745-4489

Store hours generally align with those of Kenwood Towne Centre, which are typically from 10:00 AM to 9:00 PM Monday through Saturday, and 11:00 AM to 6:00 PM on Sundays. However, it is always recommended to check the Kenwood Towne Centre's official website or call Dillard's directly for the most accurate and up-to-date operating hours, especially around holidays or for specific appointment bookings like tailored suiting or beauty consultations.

For residents across Ohio, and particularly those seeking a comprehensive and refined shopping experience in the Cincinnati area, Dillard's at Kenwood Towne Centre is an exceptionally suitable and highly valued department store. Its suitability for locals is multifaceted, stemming from its diverse offerings, commitment to service, and convenient location.

Firstly, Dillard's provides an extensive selection of quality merchandise across fashion, beauty, and home categories, catering to the needs of every family member. This wide array, from "top notch Men's Department" offerings to formal wear and home decor, ensures that Ohio shoppers can find almost anything they need in one visit, saving time and effort.

Secondly, the emphasis on customer service is a significant draw. Testimonials highlight the "phenomenal customer service" and "professional salesmen" who go above and beyond to assist shoppers, providing personalized advice and helping them navigate the vast product range. This high level of attention creates a comfortable and supportive shopping environment that fosters loyalty among local patrons.

Finally, the array of specialized in-store services—from bra fittings and custom suiting to beauty consultations and gift wrapping—transforms Dillard's from a mere retail space into a comprehensive lifestyle destination. Coupled with its accessible location within the prestigious Kenwood Towne Centre and ongoing opportunities for savings through sales and the Dillard's Credit Card, Dillard's in Cincinnati truly stands out as a premier and highly suitable choice for Ohio locals seeking quality, service, and style.