1257 Outlet Center Dr Space 1120, Smithfield, NC 27577, USA
For North Carolina locals with a keen eye for style and a love for designer accessories, the COACH Outlet in Smithfield stands as a prominent shopping destination. While often recognized for its iconic handbags and leather goods, this particular outlet location also offers a delightful array of other fashion items, including a notable selection of jewelry and watches. It’s a place where quality craftsmanship meets accessible pricing, making luxury more attainable for residents across the state.
COACH, a global fashion house founded in New York, has a rich heritage rooted in leatherware. The outlet stores extend this legacy by providing a curated collection of Coach's signature style at appealing value. This means that while you might walk in looking for a new purse, you’ll discover an expansive range of items that can complete any ensemble, from elegant watches to charming earrings and delicate necklaces. It's a treasure trove for finding that perfect finishing touch, whether for yourself or as a thoughtful gift.
What truly enhances the shopping experience at the COACH Outlet in Smithfield, NC, is the commitment to customer service. As highlighted in numerous customer testimonials, the staff often goes above and beyond to ensure shoppers find exactly what they’re looking for, even assisting with complex requests like tracking down sold-out items or facilitating seamless exchanges. This dedication to a positive experience transforms a simple shopping trip into a memorable and satisfying interaction, solidifying its reputation among North Carolina patrons.
The COACH Outlet in Smithfield, NC, is strategically situated at 1250 Outlet Center Dr, Smithfield, NC 27577, USA. This address places it squarely within the renowned Carolina Premium Outlets, a major shopping hub that draws visitors from across North Carolina and beyond. For locals, its location offers significant advantages in terms of accessibility.
Smithfield is conveniently located just off I-95, a major interstate highway that runs through the eastern part of North Carolina. This makes the outlet easily reachable for residents traveling from Raleigh, Fayetteville, Wilson, and other nearby cities and towns. The outlet center itself is designed for ease of access, featuring extensive parking facilities that can accommodate a large volume of shoppers, even during peak seasons. The layout of Carolina Premium Outlets allows for a comfortable stroll between stores, making a visit to COACH Outlet a seamless part of a larger shopping excursion. Its established presence within a well-known outlet mall means that navigation is straightforward, whether you're using GPS or are already familiar with the area. This prime spot contributes significantly to its suitability as a destination for North Carolina shoppers seeking quality and value.
The COACH Outlet in Smithfield offers a range of services designed to enhance the shopping experience and provide comprehensive support for their products.
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Extensive Product Selection: While renowned for handbags and wallets, the store provides a wide array of other items including women's and men's shoes, clothing, fragrances, and a dedicated section for jewelry and watches. This includes earrings, necklaces, bracelets, rings, and various watch styles.
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Personalized Shopping Assistance: As evidenced by customer reviews, the staff, including highly praised individuals like "Manny," provides exceptional personalized service, assisting customers in finding specific items, offering style advice, and ensuring a smooth purchase process, even for hard-to-find items or online orders.
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Easy Exchanges and Returns: The store facilitates straightforward exchanges, allowing customers to swap items purchased online or in-store with ease, as noted in customer testimonials.
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Gift Services: The staff can assist with selecting the perfect gift for any occasion, whether it’s a milestone celebration or a simple token of appreciation. They can help navigate the extensive range of items suitable for gifting, including smaller accessories like purse charms and jewelry.
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Product Care and Repair Information: While direct repairs are handled at a central Coach Repair Workshop, store associates can guide customers through the process of submitting their Coach bags or accessories for assessment and repair, especially for items within their one-year warranty period for quality-related issues.
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Online Purchase Support: The Smithfield team is adept at handling inquiries and issues related to online purchases, demonstrating a commitment to resolving customer concerns effectively, even for issues like address discrepancies on shipped orders.
The COACH Outlet in Smithfield, NC, distinguishes itself with several key features and highlights that make it a compelling choice for North Carolina locals:
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Quality at Outlet Prices: The primary draw of a COACH Outlet is the opportunity to acquire designer items at more accessible prices. While some items are specifically designed for outlets, the store frequently offers significant discounts on a wide range of products, including genuine leather goods, stylish accessories, and a growing selection of jewelry and watches.
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Diverse Accessory Offerings Beyond Handbags: Far more than just a handbag store, this location features a substantial collection of jewelry—including earrings, necklaces, bracelets, and rings—as well as elegant watches for both men and women. This expanded offering allows customers to find complete looks or discover smaller, statement pieces.
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Exceptional Customer Service Culture: The store is notable for its highly praised customer service. Reviews frequently highlight individual staff members who go above and beyond, providing attentive, problem-solving assistance. This level of service enhances the overall shopping experience, making customers feel valued and well-cared for.
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Located in a Premier Outlet Mall: Being part of the Carolina Premium Outlets offers a broader shopping experience. Customers can combine their visit to COACH with trips to other popular brands, making it a convenient one-stop destination for a full day of retail therapy.
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Regular New Arrivals and Deals: The inventory at COACH Outlet is regularly updated with new arrivals and ongoing deals, ensuring that there’s always something new to discover. This frequent refresh keeps the shopping experience exciting for returning customers.
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Gift-Giving Destination: With its wide range of products, from small leather goods and charms to jewelry and watches, the store serves as an excellent destination for finding gifts for any occasion, offering options across various price points.
The COACH Outlet at Carolina Premium Outlets in Smithfield frequently provides a variety of promotions and special offers, making it an attractive destination for North Carolina locals seeking designer items at a value. While specific promotions change regularly, here are common types of deals shoppers can anticipate:
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Everyday Outlet Savings: The inherent nature of an outlet store means that products are already offered at prices significantly lower than full-price retail stores. These everyday savings are a consistent draw.
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Seasonal and Holiday Sales: Expect special promotions around major holidays like Memorial Day, Labor Day, Black Friday, Cyber Monday, and throughout the holiday shopping season. These sales often feature deeper discounts on a wider range of items.
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Percentage-Off Deals: Common promotions include "X% off your entire purchase" or "additional X% off already reduced prices." These can be applied to various categories, including jewelry and watches.
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Bundle Offers: Sometimes, the outlet may offer deals on purchasing multiple items, such as "buy one, get one X% off" or special pricing when combining specific accessories like a wallet and a matching charm or jewelry piece.
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Email and Text Exclusive Offers: Shoppers who sign up for COACH Outlet’s email list or text alerts often receive exclusive coupons, early access to sales, and special discount codes directly to their inboxes or phones. Becoming a "Coach Insider" can unlock additional rewards and promotions.
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Clearance Sections: The store typically has a clearance section where items are marked down even further, providing opportunities for significant savings on last-chance items.
It is always advisable for locals to check the official COACH Outlet website or visit the Smithfield store in person to inquire about current promotions, as offers are dynamic and tailored to provide the best value at any given time.
For North Carolina residents planning a visit or needing to get in touch with the COACH Outlet at Carolina Premium Outlets in Smithfield, here is the relevant contact information:
Address: 1250 Outlet Center Dr, Smithfield, NC 27577, USA
Phone: (919) 934-9089
For North Carolina locals, the COACH Outlet in Smithfield stands out as a highly suitable and appealing destination, particularly for those seeking quality accessories, including a diverse range of jewelry and watches. Its strategic placement within the Carolina Premium Outlets on I-95 makes it incredibly accessible from various parts of the state, ensuring that a trip for significant purchases or casual Browse is convenient and efficient. The ample parking and the overall inviting environment of the outlet mall further enhance the ease of visiting.
Beyond the logistical benefits, the core appeal lies in the value proposition. Locals can indulge in the sophisticated style and renowned craftsmanship of COACH products, including their increasingly popular jewelry and watch collections, at outlet prices. This makes luxury more attainable and allows residents to accessorize with high-quality, fashionable pieces without the full retail price tag. The constant influx of new arrivals and consistent promotions means there's always something fresh and exciting to discover, encouraging repeat visits and ensuring that loyal customers feel rewarded.
However, what truly elevates the experience and makes this store particularly suitable for locals is the consistently high level of customer service. As evidenced by genuine customer reviews, the staff members, like the highly praised "Manny," demonstrate an exceptional commitment to going above and beyond. This personalized attention, whether it's tracking down a specific item, facilitating a smooth exchange, or resolving an issue with an online purchase, fosters a sense of trust and appreciation. This level of dedicated service transforms a transaction into a positive interaction, making customers feel valued and understood. For North Carolina residents, this combination of accessible luxury, diverse product offerings, and outstanding customer care firmly establishes the COACH Outlet in Smithfield as a premier and highly recommended shopping destination.