419 Cross Creek Mall SUITE TA-11, Fayetteville, NC 28303, USA
Hello, North Carolina residents! When it comes to finding comfortable, on-trend, and high-quality clothing that truly speaks to your personal style, American Eagle & Aerie at Cross Creek Mall in Fayetteville, NC, stands out as a top destination. This combined store offers the best of both beloved brands: American Eagle, known for its iconic denim, casual wear, and accessories for men and women, and Aerie, celebrated for its comfortable, inclusive, and empowering collection of intimates, activewear, and lifestyle apparel. It's a place where you can easily find everything from that perfect pair of jeans to soft loungewear or supportive bras, all designed with comfort and current trends in mind. Customers consistently praise the organized layout and, most importantly, the exceptional customer service that makes shopping a truly positive experience. This article will explore what makes American Eagle & Aerie a suitable and appealing choice for local shoppers, covering its convenient location, extensive offerings, and commitment to customer satisfaction.
American Eagle & Aerie is conveniently located at 434 Cross Creek Mall, Fayetteville, NC 28303, USA. This prime address places it squarely within Cross Creek Mall, a major shopping hub for residents in Fayetteville and the surrounding areas. The mall's location provides excellent accessibility, being easily reachable via major roadways, making a trip to American Eagle & Aerie straightforward whether you're coming from various neighborhoods within Fayetteville or nearby communities in Cumberland County. Cross Creek Mall offers extensive parking facilities, ensuring that your visit is as convenient as possible from the moment you arrive. For those utilizing public transportation, the Fayetteville Area System of Transit (FAST) likely provides bus routes that connect directly to Cross Creek Mall, offering accessibility for a broader range of the community. The store generally operates with consistent hours, typically Monday to Saturday from 11:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM. Its central and well-connected location makes American Eagle & Aerie a highly accessible and practical stop for all your fashion needs in North Carolina.
American Eagle & Aerie is renowned for offering a comprehensive range of clothing, intimates, and accessories, coupled with customer-focused services to enhance the shopping experience. For local users in Fayetteville, here's what you can expect:
- Extensive Denim Collection: American Eagle is particularly famous for its wide variety of jeans for both men and women, including various fits (e.g., skinny, straight, baggy), washes, and sizes, with a focus on comfort and style.
- Casual Apparel for Men & Women: Beyond denim, the store offers a broad selection of casual tops, t-shirts, hoodies, sweatshirts, shorts, dresses, skirts, pants, and outerwear, catering to everyday wear and leisure.
- Aerie Intimates & Activewear: Aerie provides a diverse range of bras, bralettes, undies, leggings, activewear (through their OFFLINE by Aerie collection), swimwear, and loungewear, emphasizing comfort, inclusivity, and body positivity.
- Accessories & Footwear: Customers can find a selection of accessories such as hats, bags, jewelry, and socks, along with casual footwear to complete their outfits.
- Organized Store Layout: As noted by a customer, the store is "easy to navigate," with clothes "neatly folded," making it simple to find sizes and styles.
- Dressing Room Access: While there might be a wait, dressing rooms are available for trying on clothes, allowing customers to ensure a perfect fit. The recommendation to "get as many sizes as you want to try on and do it all at one time" suggests a helpful approach to this process.
- Exceptional In-Store Assistance: Staff members are highly praised for their customer service. A specific mention of Madison from the Cross Creek Mall store highlights proactive, welcoming, polite, and kind assistance that goes "far and beyond for the customers."
- Buy Online, Pick Up In-Store (BOPIS): American Eagle and Aerie generally offer the convenience of ordering items online and picking them up at the Fayetteville store, combining the ease of online shopping with local accessibility.
American Eagle & Aerie at Cross Creek Mall distinguishes itself through several key features and highlights, reflecting both brand values and direct customer experiences:
- 5-Star Customer Service: This is a paramount highlight. The glowing review for Madison, describing her as the "BEST customer service associate ever" who goes "far and beyond," indicates a commitment to creating an outstanding in-store experience. This proactive, welcoming, and kind service significantly elevates the brand's presence in Fayetteville.
- Neatly Organized and Easy to Navigate: The positive feedback about the store's organization, with clothes "neatly folded" and sizes easy to find, enhances the shopping journey. A well-maintained store environment contributes to a pleasant and efficient experience.
- Focus on Comfort and Inclusivity: Both American Eagle and Aerie are known for their comfortable fabrics, inclusive sizing, and body-positive messaging, particularly Aerie's #AerieREAL campaign. This focus resonates with a wide range of customers in North Carolina.
- Trendy and Relevant Styles: The brands consistently offer "on-trend clothing," ensuring that local shoppers have access to the latest fashion without compromising comfort or everyday wearability.
- Durable and Well-Made Clothing: Generally, American Eagle products are perceived as durable and well-made, offering good value for money over time.
- Combined Shopping Experience: Having both American Eagle and Aerie under one roof provides a seamless shopping experience for customers looking for both outer and intimate apparel, making it a convenient one-stop shop.
American Eagle & Aerie are well-known for their frequent and appealing promotions, offering various ways for customers to save on their favorite styles. For local users in North Carolina, especially at the Cross Creek Mall location, you can typically expect:
- Real Rewards Loyalty Program: This free loyalty program allows members to earn points on purchases, which translate into redeemable rewards. Members also receive birthday bonus rewards and access to exclusive promotions.
- Tiered and Percentage-Off Sales: Frequent promotions include offers like "30% Off $100+, 25% Off $75+, 20% Off $50+" or percentage discounts on specific categories (e.g., "Up to 40% off all shorts!"). These are often available both online and in-store.
- Clearance Sections: Both American Eagle and Aerie maintain substantial clearance sections, offering significant discounts (often up to 70% off or more) on a wide range of clothing, accessories, and intimates. Regular clearance events include "All AE® Clearance Jeans $24.99" or "70% Off Aerie® Clearance."
- Buy One, Get One (BOGO) Offers: Common promotions include "Buy One, Get One" deals on specific items, particularly Aerie undies (e.g., "Undies 10 for $38") or bra bundles (e.g., "Buy 2 Aerie® Core bras for $62").
- Seasonal Sales: Expect major sales events around holidays (e.g., Memorial Day, Fourth of July, Black Friday, Christmas) and seasonal transitions, where a large portion of the store's inventory is discounted.
- Email and SMS Offers: Signing up for email newsletters and text alerts typically provides access to exclusive discounts and early notifications about upcoming sales.
- Student Discount: American Eagle and Aerie often offer student discounts through verification services, providing a percentage off purchases for eligible students.
These consistent promotional efforts make American Eagle & Aerie an attractive option for value-conscious fashion shoppers in Fayetteville.
Should you wish to contact American Eagle & Aerie at Cross Creek Mall for inquiries about products, services, or current promotions, here is their information:
- Address: 434 Cross Creek Mall, Fayetteville, NC 28303, USA
- Phone: (910) 864-3188
- Mobile Phone: +1 910-864-3188
You can reach out during their operating hours to check on specific item availability, inquire about sizing, or ask about any ongoing sales. Given the high praise for their customer service, you can expect a friendly and helpful response when you call.
For residents across North Carolina, particularly those in Fayetteville and the surrounding communities, American Eagle & Aerie at Cross Creek Mall is an exceptionally suitable and highly recommended clothing destination. The seamless combination of American Eagle's popular casual wear and denim with Aerie's comfortable and empowering intimates and activewear offers a comprehensive shopping experience for diverse needs. What truly sets this store apart, as consistently highlighted by local customers, is the outstanding level of customer service. The glowing praise for associates like Madison, who go "far and beyond" to ensure a great experience, speaks volumes about the store's commitment to its patrons. The ease of navigation, neat organization, and consistent availability of appealing sales and promotions further enhance the overall value. Whether you're refreshing your denim collection, seeking new loungewear, or simply looking for a pleasant and efficient shopping trip for quality, on-trend apparel, American Eagle & Aerie at Cross Creek Mall provides a welcoming environment and reliable selection that makes it a trusted and cherished part of the local North Carolina retail landscape.