Walgreens

For the residents of Westbrook, Maine, and the surrounding areas, Walgreens located at 465 Main St serves as a local drugstore offering a variety of products and services. While our platform category is 'Candles Near Me', and Walgreens is primarily known for its pharmacy and general retail, drugstores often carry a selection of home goods, including candles. This introduction aims to provide local users with a detailed overview of the Westbrook Walgreens, based on recent customer feedback, to help understand its environment, services, and features.

Based on the available reviews, the in-store environment of the Walgreens on Main Street in Westbrook is described as "fantastic and updated." This suggests that the interior of the store is well-maintained and modern, potentially offering a pleasant shopping experience for those browsing inside. However, the same reviewer contrasts this with the pharmacy drive-thru, which they describe as the "creepiest pharmacy drive thru in history," comparing its condition unfavorably to even older establishments. This significant difference in perception between the inside of the store and the drive-thru is something for local users to consider based on their preferred way of accessing the pharmacy services.

In terms of services, Walgreens is primarily a pharmacy, and one review does comment on an interaction with a pharmacist. This customer found the pharmacist to be "very short and not super helpful," particularly in the context of attempting to return items. The pharmacist's response, focusing on the non-perishability of the items rather than addressing the customer's need for a return, indicates a potentially less than satisfactory experience with this aspect of the pharmacy service. However, it's important to note that this is just one customer's interaction.

Customer service within the store seems to have varying levels of quality, as highlighted in another review from April 19, 2025. This review specifically praises an employee named Lucy, who was described as "great," "professional," and "customer focused," earning her a five-star rating from the reviewer. This positive feedback suggests that there are staff members at this Walgreens who provide excellent customer service. Conversely, the same review details a negative experience with a coworker who turned out to be the manager. The manager is described as ignoring requests for backup at the registers, appearing to argue with Lucy, and rolling her eyes when asked to void a purchase. Furthermore, the manager allegedly walked away from a growing line of customers, leaving Lucy to handle the situation. This account paints a picture of inconsistent customer service, where some employees are exemplary while others, including management, may fall short.

Features of Walgreens typically include a full-service pharmacy, a retail section with over-the-counter medications, personal care items, household goods (which may include candles, relevant to 'Candles Near Me'), snacks, and photo services. While the reviews do not explicitly detail all the features of this specific Westbrook location, it is likely to offer these standard Walgreens amenities. For local users interested in purchasing candles, it would be worth checking the home goods or general merchandise aisles within the store.

Regarding promotional information, the provided reviews do not mention any specific ongoing sales or promotions at this Westbrook Walgreens. Walgreens as a chain regularly offers various discounts, weekly ads, and loyalty programs (such as myWalgreens) to help customers save money. Local users interested in potential promotions should check the Walgreens website or app, pick up a weekly ad in-store, or inquire with the staff about current deals. These promotions might occasionally include items relevant to the 'Candles Near Me' category, such as discounts on home fragrance products.

In summary, the Walgreens at 465 Main St in Westbrook offers a recently updated and pleasant in-store environment. However, the pharmacy drive-thru is reported to be in poor condition. Customer service experiences appear to be varied, with some employees like Lucy receiving high praise, while interactions with others, including the pharmacist and the manager in one instance, have been less positive. The store likely offers a wide range of drugstore and convenience items, and may carry candles. For information on current promotions, it's best to check directly with Walgreens through their official channels or in-store.

To reiterate the key points from the customer feedback:

• Updated Interior: The inside of the store is described as fantastic and updated.
• Problematic Drive-Thru: The pharmacy drive-thru is reported to be in poor condition.
• Inconsistent Pharmacy Service: One customer found the pharmacist unhelpful.
• Variable Customer Service: Excellent service from some employees (like Lucy), but poor service from others (including a manager).
• Likely Carries Candles: As a drugstore, it may stock home goods including candles.

For local residents in Westbrook, the Walgreens on Main Street provides a convenient location for pharmacy needs and general shopping. While there are mixed reviews regarding certain aspects of the service and the drive-thru, the updated interior might make for a better in-store experience. If you are looking for 'Candles Near Me', it's worth visiting this Walgreens to see if they have a selection that meets your needs. For any specific inquiries about products or promotions, you can contact them at (207) 854-9103 or +1 207-854-9103.