Athens Promenade, 3650 Atlanta Hwy, Athens, GA 30606, USA
Publix Super Market at Athens Pointe Shopping Center, located at 3620 Atlanta Hwy, Athens, GA 30606, serves the local community as a comprehensive grocery store. You can reach them at (706) 208-3700 or +1 706-208-3700 for inquiries regarding their services or product availability. As a prominent supermarket chain in the United States, Publix is generally known for its wide selection of groceries, fresh produce, quality meats and seafood, bakery goods, deli items, and various household essentials.
While specific details about the environment of this particular Publix location are not provided in the given information, Publix stores typically aim to offer a clean, well-organized, and customer-friendly shopping environment. Customers can generally expect well-lit aisles, clear signage to navigate the store easily, and a focus on maintaining a pleasant atmosphere for their shopping experience. The layout is usually designed to facilitate efficient shopping, with different departments logically arranged to cater to various needs.
In terms of services, Publix Super Markets generally offer a range of conveniences to their customers. These often include a full-service deli with a variety of meats, cheeses, and prepared foods, a bakery offering fresh bread, pastries, cakes, and other desserts, and a butcher shop with a selection of fresh cuts of meat and poultry, often with knowledgeable staff available for custom cuts and advice. The produce section typically features a wide array of fresh fruits and vegetables, with an emphasis on quality and freshness. Additionally, most Publix stores have a floral department for fresh flowers and arrangements, and a pharmacy for prescription and over-the-counter medications.
One notable service that Publix often provides is online ordering with options for in-store pickup or delivery in some areas. This allows customers to conveniently shop for their groceries online and receive them without spending extra time inside the store. However, the provided customer reviews offer a contrasting perspective on the online order fulfillment at this specific Athens Pointe location. One customer reported consistently poor experiences with online sub orders, alleging that staff prioritized in-store customers over online orders, even when orders were placed well in advance. This review mentioned a specific employee and described a situation where numerous online orders were visibly ignored, leading to significant wait times for the customer. The customer also expressed dissatisfaction with the management's handling of previous complaints.
Features commonly associated with Publix supermarkets include a strong emphasis on customer service. Publix often trains its employees to be helpful and courteous, aiming to create a positive shopping experience. The stores typically offer a wide variety of products, including national brands and Publix's own private label products, which are often praised for their quality and value. Many Publix locations also feature services like money transfer, bill payment, and ATM access for customer convenience.
Regarding promotional information, the provided text does not contain any specific ongoing promotions or special offers for the Publix Super Market at Athens Pointe Shopping Center. Generally, Publix supermarkets regularly offer weekly sales, discounts on specific items, and promotional events. These are usually advertised through flyers, in-store signage, and the Publix website or mobile application. To stay informed about the latest deals and promotions at this specific Athens location, it would be best to check their local advertisements or the official Publix website.
The customer reviews also highlight an instance of alleged poor customer service at the checkout. One customer reported being refused service at a cashier lane with more than ten items, only to later witness other customers with a similar number of items being served in the same lane. This led the customer to question whether racial profiling was a factor. Regardless of the reason, this review indicates a negative experience with the checkout process at this store.
In summary, Publix Super Market at Athens Pointe Shopping Center generally offers a wide range of groceries and services expected from a large supermarket chain. While typically known for its customer service, the provided reviews raise concerns about the efficiency of their online order fulfillment and consistency in customer service at this particular location. Local users considering this supermarket should be aware of these recent customer experiences alongside the general reputation and offerings of Publix. For the most up-to-date information on products, services, and any ongoing promotions, it is recommended to contact the store directly or visit the official Publix website.
Considering the category "Candles Near Me," while the provided information does not specifically detail the candle selection at this Publix location, supermarkets like Publix often carry a variety of candles, especially in sections with home goods, seasonal items, or even within the floral department. The selection might include scented candles, unscented candles, decorative candles, and possibly candle accessories. For local users specifically looking for "Candles Near Me," it would be advisable to either call the store directly at (706) 208-3700 to inquire about their current candle inventory or visit the store to explore their offerings in person. The availability and variety of candles can fluctuate based on the season and the store's current stock.