9011 S Pennsylvania Ave, Oklahoma City, OK 73159, USA
Located at 1648 SW 89th St in Oklahoma City, OK 73159, MetroMerch Bin Stores offers a distinctive discount shopping experience. You can contact them at (405) 676-5135 or via their mobile number, +1 405-676-5135. This store operates on a "bin" system, where a variety of merchandise is placed in large bins, and customers can browse through to find deals. Based on the available customer reviews, the store has aspects that are highly appreciated, particularly the staff, while also facing challenges related to the condition of the merchandise and the store environment due to customer behavior.
One review comes from Vanessa, who identifies herself as a Store Manager. Her perspective offers valuable insight into the store's ethos and the experiences of both customers and employees. Vanessa describes MetroMerch Bin Stores as a "really great store with good employees!" She shares her personal journey from being a shopper who "fell in love with the place" to becoming a manager, highlighting a positive initial impression and a strong connection to the store. Vanessa emphasizes the staff's efforts to "make customers happy" and their attempts to maintain a clean store. However, she points out a significant challenge: the difficulty in keeping the store tidy due to some customers not respecting the merchandise and creating messes. Vanessa appeals to customers to be considerate by putting items back in boxes as they found them, which would greatly help maintain order for the benefit of everyone.
Vanessa also sheds light on the feelings of the employees who work hard to organize "great items in the bins" only to see them get damaged and then have to clean up the resulting mess. Her message underscores the importance of customer courtesy towards both the staff and fellow shoppers to ensure a positive experience for all. She concludes by expressing the store's appreciation for its customers and the staff's enthusiasm in finding "treasures" for them, indicating a customer-focused approach despite the challenges mentioned.
In contrast, another customer review points out a concern regarding the completeness of items being sold. This reviewer recounted purchasing a beard razor that was missing its charger. Upon inquiring, they were told that nothing could be done, which the customer found frustrating despite understanding store policies. The reviewer suggested that employees should check the completeness of items before putting them out for sale. This feedback indicates a potential issue with quality control or pre-sale inspection of merchandise, which could lead to customer dissatisfaction when items are found to be incomplete after purchase.
Considering the platform category "Candles Near Me," discount stores like MetroMerch Bin Stores often carry a variety of general merchandise, which can sometimes include candles. These might be found within a home goods section, if one exists, or scattered among other miscellaneous items in the bins, depending on the store's organization and inventory. The selection and quality of candles would likely vary and might include basic household candles, scented options, or decorative candles, all typically offered at discounted prices.
If MetroMerch Bin Stores does carry candles, they would likely be part of the "treasure hunt" experience that Vanessa mentions. Customers might come across them while browsing through the bins of various merchandise. The availability and types of candles would likely be unpredictable, depending on what the store has acquired. For local users looking for affordable candles and who enjoy the thrill of finding deals, MetroMerch Bin Stores could be an interesting place to check.
To provide a more general sense of the store's environment, based on Vanessa's review, the staff strives to keep it clean and organized, but they face challenges due to some customers' lack of consideration. This suggests that the store's tidiness might vary depending on the day and recent customer activity. The "bin" format implies that merchandise is not neatly displayed on shelves but rather in large containers that customers can sift through. This type of environment can be exciting for bargain hunters but might feel less structured than a traditional retail store.
Services at MetroMerch Bin Stores likely include the checkout process. Given the feedback about incomplete items and the inability to resolve the issue to the customer's satisfaction, their return or exchange policies might be limited, which is common in deep-discount stores. It's advisable for customers to carefully inspect items before purchasing, as suggested by the reviewer who bought the incomplete razor.
Information about specific promotional events or sales at MetroMerch Bin Stores is not provided in these reviews. Bin stores often operate on a model where the low prices themselves are the primary draw, and inventory can change frequently as new items are added to the bins. To find out if they have any special offers or if new types of merchandise, including candles, have recently arrived, local users might need to visit the store regularly or inquire with the staff.
In conclusion, MetroMerch Bin Stores at 1648 SW 89th St in Oklahoma City offers a unique discount shopping experience centered around "treasure hunting" in bins of diverse merchandise. The staff is reported to be friendly and dedicated to customer satisfaction, though they face challenges in maintaining the store's cleanliness due to some customer behavior. While one customer experienced an issue with an incomplete product and limited resolution options, the overall sentiment from the store manager is positive, emphasizing the value and excitement of finding deals. For local users seeking "Candles Near Me," MetroMerch Bin Stores might occasionally stock them among their varied inventory, offering a chance to find them at a discount as part of the treasure hunt. To learn more about their current inventory, including candles, and any specific policies, you can contact the store at (405) 676-5135 or visit their location, keeping in mind the bin-style shopping environment and the potential for variable organization.