2864 Charlestown Rd, New Albany, IN 47150, USA
Kohl's is a popular department store located at 3899 Charlestown Rd, New Albany, IN 47150. Known for its wide selection of products, Kohl's offers everything from apparel and accessories to home goods and beauty products. The store provides a modern shopping experience with friendly staff and a welcoming environment, making it a go-to destination for local shoppers in the United States.
Kohl's store hours are consistent throughout the week: Monday through Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM. This extended schedule makes it convenient for customers to shop at their leisure.
- Service Items: Kohl's offers a variety of services including in-store styling sessions, personal shopping assistance, and easy returns. The store also provides a range of brand-name products, often at discounted prices through regular sales and promotions.
- Characteristics: The store is known for its family-friendly atmosphere, with seating areas throughout the store for customers to relax while shopping. Kohl's also offers free Wi-Fi, making it a comfortable place to browse and shop online while in-store.
Kohl's has a rewards program for its credit card holders, offering points on purchases that can be redeemed for discounts. However, some customers have reported issues with payment processing and long wait times during peak hours, as noted in reviews.
- Customer Feedback:
- "Shopped for 2 hours for a dress, then waited in line for 30 minutes while the only cashier at the counter did Amazon returns... Only to be told that I now cannot use my husband's credit card that I have been using there for many years, with no trouble. They tried to get me to sign up for my own card instead but who wants to pay interest rates on 2 credit cards from the same place. We will be canceling our Kohl's card altogether now."
- "A cashier named Teresa helped me and she was so sweet. I was in the store today, February 2nd, at about 12:45 PM. This little lady was just extremely helpful and sweet."
While some customers have shared positive experiences with friendly staff, there have also been reports of payment processing issues and long wait times during peak hours. Despite this, Kohl's remains a popular choice for shopping in New Albany due to its wide range of products and convenient location.