1316 W Sunset Rd, Henderson, NV 89014, USA
While your current search might be for "Candles Near Me," we'd like to introduce you to a department store in your local area that offers a broad selection of merchandise, which could include candles within their home goods or fragrance sections. Meet Dillard's, located at 1320 W Sunset Rd, Henderson, NV 89014, USA. You can reach them at (702) 435-6300 or their mobile number, +1 702-435-6300.
Dillard's is a well-known department store chain offering a wide variety of products, including clothing, shoes, cosmetics, home furnishings, and more. As a traditional department store, it is plausible that they stock candles among their home decor or gift items, making it a potential place to explore while you're looking for "Candles Near Me."
Based on recent customer feedback, the experience at the Dillard's in Henderson appears to be varied, with some customers reporting negative encounters while others had positive ones. One customer shared a particularly unfavorable experience, stating, "My experience at this store was terrible, and I strongly recommend shopping elsewhere. I was treated disrespectfully by an employee named Wendy, who had a noticeably insincere tone when speaking to me. When I asked, 'Why do you sound like that?' she responded with a hostile and unpleasant attitude." This review highlights a significant issue with customer service from a specific employee, who was reportedly wearing a manager badge.
The same customer further elaborated on the unprofessional behavior observed: "Before leaving, I also observed her leaving trash behind after assisting a customer, expecting others to clean up after her. This kind of behavior is unacceptable! Especially from someone wearing a manager badge. I can’t imagine what it must be like for her coworkers to work under such poor leadership." This paints a concerning picture of the behavior of an individual in a leadership role within the store.
The reviewer also mentioned the store manager: "The individual in the photo I shared is Rick, who I understand is the store manager. It's unfortunate that someone in his position allows this kind of unprofessional conduct to go unchecked." This directly criticizes the overall management for allegedly permitting such negative interactions and behaviors.
However, in contrast to this negative experience, another customer shared a very positive interaction: "My daughter met the Manager in the Children's clothing Dep't., on Thursday night; David. She had a wonderful experience with him. My 6 year old granddaughter needed a fancy dress for a wedding coming up. She gave the dress choices to David, he put out his arm to receive them and our little cutie held his arm, like he extended it to her😂😂. He didn't skip a beat, he escorted her to the dressing rooms. (He was a huge help!!!)" This review praises the helpfulness and friendly demeanor of a manager named David in the children's clothing department.
This positive reviewer continued to describe excellent service in another department: "But my daughter left behind a very expensive water thermos. I went back to search on Friday for it, met Judith in the Ladies Bra section. She was SOOOO KIND AND HELPFUL. She called Customer Service for me and then reached out to David on his cell #. Well, Mr. David kept my daughter's jug from the night before. Just an all-around, great friendly, caring experience. Thanks everyone." This highlights the kindness and helpfulness of an employee named Judith and the integrity of the manager David, who went above and beyond to assist a customer.
Considering these contrasting reviews, the environment and services at the Dillard's in Henderson seem to be inconsistent. While some employees, like Wendy (according to one review), may exhibit unprofessional and disrespectful behavior, others, like David and Judith, are commended for their exceptional kindness and helpfulness. The store itself is a traditional department store setting, likely organized into various departments such as clothing, home goods, cosmetics, etc. The cleanliness and organization of the store are not explicitly detailed in these reviews.
In terms of services, Dillard's offers the typical services of a department store, including sales assistance, returns, and potentially personal shopping or gift wrapping, though these are not specifically mentioned in the provided feedback. The experiences shared indicate that the quality of customer service can vary significantly depending on the employee encountered.
The features of Dillard's as a department store generally include a wide selection of merchandise across various categories, often featuring well-known brands. The presence of different departments caters to diverse shopping needs. However, based on the reviews, a key feature to note for this particular location is the inconsistency in customer service quality.
Regarding promotional information, the provided text does not contain details about specific ongoing sales or promotions at the Dillard's in Henderson. Dillard's as a chain typically has seasonal sales events and special offers on various departments. To find out about any current promotions on items that might interest you, including potential home goods or fragrance sales where candles might be included, it would be best to check their website or visit the store directly.
In the context of your search for "Candles Near Me," Dillard's in Henderson is a department store that likely carries candles within its home goods or fragrance departments. While the customer reviews present a mixed picture of the service you might encounter, the store itself offers a broad range of products. If you are in the Henderson, NV area, Dillard's at 1320 W Sunset Rd is a potential place to shop for various items, including candles. You may want to be mindful of the varied customer service experiences reported.
To inquire about their current selection of candles or any ongoing promotions, you can contact Dillard's in Henderson at (702) 435-6300. While some customers have had negative experiences, others have highlighted exceptional service from specific employees. Visiting the store might give you a better sense of their current offerings and the overall shopping environment.