Denault's Ace Hardware

Denault's Ace Hardware is a hardware store located at 535 N El Camino Real in San Clemente, California. Local users can contact them at (949) 492-3801 or their mobile number, +1 949-492-3801. Hardware stores typically offer a variety of tools, building materials, plumbing and electrical supplies, paint, lawn and garden items, and other products for home improvement and repair projects. While the provided information doesn't describe the store's physical environment in detail, one can generally expect a hardware store to have aisles organized by product categories, making it easier for customers to find the specific items they need for their projects.

However, the customer reviews provided offer some insights into the store's practices, particularly concerning pricing and customer service. One customer reported finding a significant price discrepancy between the Ace Hardware website and the in-store price for a 90-degree 3-inch pipe. What was listed online for $5.99 was priced at $9.99 in the store. When this discrepancy was brought to the attention of the checkout staff, the customer was directed to the back of the store and reportedly "yelled at" for inquiring about a price match, a common practice where a store matches its online prices.

The store's argument, according to the reviewer, was that their physical location is not directly connected to the "Ace Defaults website." The customer found this explanation misleading, especially since the store seemingly operates under the Ace Hardware banner. The 67% price increase noted by the reviewer raises concerns about price transparency and the relationship between the local store and the broader Ace Hardware online presence.

Another customer shared a similarly negative experience regarding online prices and in-store interactions. This customer also checked online prices before visiting the store and found that the in-store price was $20 higher. Attempts to discuss this with the manager and a salesperson reportedly led to arguments, with initial claims that the store did not have a website. After purchasing the item at the higher price, the customer was then told they could go to the website to get the online price, implying a potential refund or price adjustment could be pursued online after an in-store overpayment. This process involved a significant amount of time at the counter and interactions with the service manager and possibly the owner.

The resolution offered to this second customer was to order online next time, which starkly contrasts with the in-store experience. The reviewer's overall impression was overwhelmingly negative, describing the staff as "fake" and advising others to avoid the store due to perceived attempts to overcharge customers.

Considering the platform category "Candles Near Me," the provided reviews do not mention whether Denault's Ace Hardware carries candles. Hardware stores sometimes stock a limited selection of candles, particularly utility candles or those related to outdoor or emergency preparedness. However, based solely on the given reviews, there is no information to confirm the availability of candles at this location. Therefore, an introduction focused on "Candles Near Me" in the context of this specific store cannot be adequately developed based on the provided feedback.

Based on the available customer reviews, the features and services of Denault's Ace Hardware that can be objectively identified include:

• Offers a range of hardware store products.
• Has a physical storefront at 535 N El Camino Real, San Clemente, CA.
• Appears to have some affiliation with Ace Hardware's online presence, which has led to customer expectations regarding price matching.
• Customer service experiences reported in the reviews are negative, citing issues with price discrepancies between online listings and in-store prices, and unhelpful or confrontational staff interactions.

There is no information available in the provided text regarding any promotional information for Denault's Ace Hardware. Typically, hardware stores might offer sales on seasonal items, discounts on specific brands, or promotions related to home improvement projects. However, without any such details in the reviews, no objective introduction of promotional activities can be made.

In conclusion, Denault's Ace Hardware in San Clemente is a local hardware store that can be contacted at the provided phone number and is located on North El Camino Real. While it likely offers a variety of hardware and home improvement supplies, recent customer experiences, as reflected in the reviews, highlight significant concerns regarding price inconsistencies between online listings (associated with Ace Hardware) and in-store prices, as well as negative interactions with staff when these discrepancies were raised. There is no information provided about the availability of candles or any current promotions at this store. Local users considering a visit should be aware of these recent customer experiences.

For local users specifically looking for "Candles Near Me," the provided information does not confirm whether Denault's Ace Hardware carries candles. If this is a primary need, it would be advisable to contact the store directly to inquire about their inventory before visiting, especially given the reported issues with customer service and price transparency. The reviews primarily focus on discrepancies related to other hardware items and do not offer any insight into the home goods or candle selection.