Von Maur

For Ohioans seeking an elevated and truly distinctive department store experience, Von Maur at Polaris Fashion Place in Columbus stands out. Unlike many retailers that prioritize quick transactions, Von Maur is celebrated for its commitment to classic customer service, a refined shopping atmosphere, and an impressive selection of high-quality merchandise. From designer apparel and accessories for all ages and sizes to an eclectic array of home goods, jewelry, and gifts, Von Maur curates a collection that appeals to discerning shoppers. Founded in 1872, this family-owned company has maintained a timeless philosophy: "take care of our customers and the rest will come." This dedication to personalized attention and a luxurious shopping environment makes Von Maur a cherished destination for those who appreciate more than just a purchase – they value the entire experience.

Conveniently located within the bustling Polaris Fashion Place at 1530 Polaris Pkwy, Columbus, OH 43240, USA, Von Maur is easily accessible for residents throughout Columbus and the wider Ohio region. Polaris Fashion Place is a prominent shopping destination known for its diverse retail offerings, making Von Maur a key anchor within a larger, vibrant retail hub. The location provides ample parking and is well-connected by major roadways, ensuring a smooth and stress-free journey for shoppers from various parts of the state. Its position within a major mall also means easy access to other amenities and dining options, allowing for a comprehensive day out.

• Extensive Merchandise Categories: Von Maur offers a wide selection across numerous departments, including women's, men's, and children's clothing, shoes, jewelry, handbags, beauty products, gifts, and home accessories. They feature premium brands and trending styles.
• Exceptional Customer Service: Renowned for personalized attention, sales associates are often highlighted in reviews for going "out of their way" to assist customers, sometimes even sending handwritten thank-you notes. They are empowered to help customers across various departments.
• Interest-Free Charge Card: Von Maur offers its own charge card with a unique 0% interest policy for those who qualify, making it easier for loyal customers to manage their purchases.
• Flexible Return Policy: The store maintains a generous and flexible return policy, prioritizing customer satisfaction.
• Free Gift Wrapping: A standout service, Von Maur provides free, elegant gift wrapping year-round for all purchases, adding a special touch to any gift.
• Free Shipping: Both in-store and online purchases often qualify for free shipping, enhancing convenience for customers.
• Alterations Services: Professional alteration services are available to ensure a perfect fit for apparel purchases.
• Live Piano Music: A unique ambiance is created by the presence of a live pianist in all store locations, contributing to a more sophisticated and enjoyable shopping environment.
• Personal Shopping and Clienteling: Sales associates often maintain clientele books, keeping in touch with customers about new arrivals or when admired items are marked down, providing a highly personalized shopping experience.
• Special Occasion Dresses: A dedicated resource for formal wear, including dresses for weddings, proms, and graduations, making it a go-to for significant events.

• America's Best Department Store: Von Maur has consistently been recognized by Newsweek as "America's Best Department Store," a testament to its commitment to quality and service.
• Upscale and Relaxed Atmosphere: The store boasts an elegant layout with wide aisles, formal fixturing, and a clean, unstacked presentation of merchandise, designed to make shopping a pleasant and unhurried experience.
• Premium Brand Selection: Shoppers can expect to find a curated selection of leading brands and designer collections across all departments, offering quality and style.
• Unique Customer Amenities: Beyond the products, features like live piano music, free gift wrapping, and the interest-free charge card elevate the shopping experience far above typical department stores.
• Focus on Customer Relationship: The emphasis on personalized service and building long-term customer relationships through dedicated sales associates sets Von Maur apart in the retail landscape.
• Family-Owned Heritage: As a privately owned, family-run business since 1872, Von Maur maintains a focus on long-term value and customer satisfaction, rather than short-term profits.
• Variety and Depth of Inventory: The store stocks merchandise from a wide array of suppliers, including smaller ones, ensuring a diverse and unique selection that might not be found elsewhere.

While Von Maur's business model emphasizes fair prices upfront and exceptional service rather than frequent, large-scale promotional sales, there are still ways for Ohio shoppers to benefit from special offers and value:

• Sales in Every Department: Customers consistently report finding "great sales in every department," indicating that individual departments do offer markdowns on select merchandise, even if not widely advertised as store-wide events.
• Markdown Opportunities: Von Maur takes deep markdowns on merchandise that isn't moving, providing opportunities for savvy shoppers to find significant savings on desirable items. This is often discovered through repeat visits or through personal alerts from sales associates.
• Von Maur Credit Card Benefits: The 0% interest Von Maur credit card often comes with benefits such as bonus points programs, which can lead to rewards or discounts on future purchases. New cardholders may also receive an initial discount.
• Clearance Racks: Dedicated clearance sections within departments are excellent places to find discounted items. One customer specifically mentioned finding "great clearance racks" with good deals on brands like Havainas and Kork-Ease.
• Free Shipping and Gift Wrap: While not a discount on the product itself, the consistent offer of free shipping and free elegant gift wrapping year-round provides tangible value and savings on services that are often charged elsewhere.
• Personalized Alerts from Associates: As noted in customer reviews, sales associates often keep track of items customers have expressed interest in and notify them when those items go on sale.

For the most up-to-date information on current sales or promotional opportunities, it is always recommended to visit the Von Maur store in Columbus directly or inquire with a sales associate during your visit.

• Address: 1530 Polaris Pkwy, Columbus, OH 43240, USA
• Phone: (614) 781-7855
• Mobile Phone: +1 614-781-7855

For residents of Columbus and across Ohio, Von Maur at Polaris Fashion Place is an exceptionally suitable and valuable local shopping destination. In an era where personalized service can feel increasingly rare, Von Maur distinguishes itself by upholding traditional values of customer care, making every visitor feel appreciated. The store’s commitment to providing an elegant and enjoyable shopping experience, complete with live piano music, sets a serene backdrop for exploring its vast and high-quality selection of fashion, accessories, and home goods. Locals benefit from unique amenities such as free gift wrapping, free shipping, and the interest-free charge card, which collectively add significant value beyond the merchandise itself. Whether you’re looking for a special occasion outfit, updating your wardrobe, or searching for the perfect gift, the knowledgeable and attentive staff ensure a seamless and satisfying experience. Von Maur truly elevates the concept of department store shopping, making it a beloved "go-to" for many Ohioans who appreciate quality, service, and a genuinely pleasant retail environment right in their community.