SEPHORA

Introduction / Overview

For beauty enthusiasts across North Carolina, SEPHORA at The Streets at Southpoint in Durham stands as a premier destination for all things makeup, skincare, fragrance, and hair care. More than just a store, Sephora offers an immersive and personalized beauty experience, inviting customers to explore a vast array of global brands, discover new products, and receive expert guidance tailored to their individual needs.

Sephora has long been celebrated for its unique open-sell environment, allowing customers to freely test and try products before purchasing. The Durham location upholds this philosophy, complemented by a team of highly knowledgeable and dedicated Beauty Advisors. As highlighted by customer reviews, the emphasis is on providing informative recommendations, patient assistance, and going the "extra mile" to ensure every shopper leaves feeling confident and satisfied. For North Carolinians seeking to elevate their beauty routine or simply find that perfect shade, Sephora at The Streets at Southpoint promises a truly engaging and supportive shopping journey.

Location and Accessibility

SEPHORA is conveniently located at 6910 Fayetteville Rd, Durham, NC 27713, USA, within The Streets at Southpoint, one of North Carolina's most prominent and well-regarded shopping and entertainment centers. This strategic location makes it highly accessible for residents throughout the Triangle region and beyond.

The Streets at Southpoint is easily reachable from major interstates and roadways, including Interstate 40 and Fayetteville Road itself, ensuring a straightforward drive from Durham, Raleigh, Chapel Hill, and surrounding communities. The mall offers extensive parking facilities, providing ample space for visitors even during busy shopping periods. As a hybrid indoor/outdoor mall, it combines the convenience of an enclosed shopping environment with an attractive open-air pedestrian wing. For those utilizing public transportation, local bus services in Durham may offer routes that connect to The Streets at Southpoint. Being part of such a large and dynamic retail complex means that a visit to Sephora can easily be combined with other shopping, dining, or entertainment activities, enhancing the overall convenience and appeal for North Carolina locals.

Services Offered

SEPHORA at The Streets at Southpoint offers a comprehensive range of beauty-centric services designed to enhance the customer's shopping and discovery experience:

• Extensive Product Selection: The store provides a vast inventory of makeup, skincare, fragrance, and hair care products from a wide array of popular and luxury brands, including fan-favorites like Charlotte Tilbury, Sol de Janeiro, Chanel, Dyson, Nars, and affordable picks from Sephora Collection.
• Personalized Beauty Consultations: Highly praised by customers, Beauty Advisors like Anna and Kevin provide "very informative recommendations," are "extremely knowledgeable," and offer "expert recommendations." They take time to "listen to all of my concerns" and provide tailored advice. This includes assistance with "color match" for foundation and other makeup.
• Product Sampling: Customers can receive "samples" of products, allowing them to try items at home before committing to a full-size purchase. This is particularly valuable for skincare and fragrances.
• In-Store Services (Makeup & Waxing): The store offers various in-person beauty services by licensed Beauty Advisors, including:
  • Makeup Services: "Feature Focus" (spotlighting eyes, complexion, or brows), "Lash Application" (for purchased false lashes), "Beauty Lesson" (guided tutorials), and "Ultimate Glam" (in-depth, elevated techniques).
  • Waxing Services: "Brow Wax," "Duo Wax: Brow & Lip," "Trio Wax: Brow, Lip & Chin," and "Lip or Chin Wax."
• Buy Online & Pick Up in Store (BOPUS): For convenience, customers can purchase items online and pick them up in the store, with many orders ready within two hours. Curbside pickup is also available.
• Shipping Services for Out-of-Stock Products: As noted by a customer, staff can arrange to get "out of stock products shipped to my home," ensuring customers can acquire desired items even if not immediately available in-store.
• Beauty Insider Rewards Program: Sephora's popular loyalty program allows members to earn points on every purchase, which can be redeemed for rewards, including exclusive offers, samples, and access to the "Rewards Bazaar." Beauty Insider members also receive free standard shipping on all orders.
• Virtual Consultations: Beyond in-person assistance, Sephora offers 1-on-1 virtual consultations with makeup or skincare experts for personalized advice from home.
• Beauty (Re)Purposed Program: The store participates in a recycling program for finished beauty products, promoting sustainability by giving them a second life.

Features / Highlights

SEPHORA at The Streets at Southpoint in Durham offers several compelling features and highlights that make it a top choice for beauty shopping in North Carolina:

• Expert and Patient Beauty Advisors: A consistent highlight from customer reviews is the exceptional quality of the staff. Advisors like Anna and Kevin are praised for being "extremely knowledgeable," "so patient," and providing "expert recommendations." They are noted for taking "the time to listen to all of my concerns" and making customers "feel like I matter as a human!" This high level of personal attention is a rare find in retail.
• Comprehensive Product Selection: The store boasts an impressive array of makeup, skincare, fragrance, and hair care products from both renowned luxury brands (e.g., Nars, Charlotte Tilbury, Chanel, Dyson) and more accessible options (Sephora Collection), ensuring a vast choice for all beauty needs and budgets.
• Interactive Open-Sell Environment: Sephora's signature feature allows customers to freely browse, swatch, and experiment with products, fostering a hands-on discovery process before making a purchase.
• Convenient Fulfillment Options: The availability of "Buy Online and Pick Up in Store" (BOPUS) and even "Curbside Pickup" offers modern convenience, allowing customers to shop on their terms. The ability to ship "out of stock products" directly to a customer's home further enhances this convenience.
• Personalized Services: Beyond product sales, the store offers valuable in-person services such as "Makeup Consultations" (Full Face, Feature Focus, Beauty Lesson, Ultimate Glam), "Lash Application," and a variety of "Waxing" services (brow, lip, chin), performed by licensed Beauty Advisors, providing a holistic beauty experience.
• Beauty Insider Rewards Program: This robust loyalty program offers tangible benefits, including earning points on purchases, access to exclusive offers, and free shipping, rewarding loyal customers for their patronage.
• Strategic Location in a Premier Mall: Being located within The Streets at Southpoint means easy access, ample parking, and the ability to combine a beauty haul with other shopping, dining, or entertainment activities in a vibrant setting.

Promotions or Special Offers

SEPHORA consistently offers a variety of promotions and special offers to its customers, particularly through its widely popular Beauty Insider loyalty program. For North Carolina locals, these opportunities provide significant value:

• Beauty Insider Rewards Program: This is the cornerstone of Sephora's promotions. Members earn points on every purchase (1 point per dollar, with higher tiers earning more), which can be redeemed for "Rewards Bazaar" items, exclusive offers, and samples. Members also receive "FREE SHIPPING on all orders."
• Seasonal Sales Events: Sephora hosts major sales events throughout the year, such as the "Spring Savings Event" (typically in April), the "Fall VIB Sale" (around November), and annual "Black Friday" and "Cyber Monday" deals. During these events, Beauty Insider members receive percentage-off discounts (e.g., 10%, 15%, or 20% off depending on their tier), and often 30% off Sephora Collection products for everyone.
• Weekly Deals and Offers: Sephora's "Beauty Offers" page is frequently updated with new promo codes, coupon codes, and trial-size samples. These deals change weekly, providing continuous opportunities for savings on specific brands or product categories.
• Birthday Gifts: Beauty Insider members receive a complimentary birthday gift each year, choosing from a selection of mini-size products from popular brands.
• Free Samples with Purchase: Customers can often select free samples with their online orders, allowing them to try new products.
• Value Sets and Mini Sizes: Sephora regularly offers "Value Sets" which bundle popular products at a reduced price, and "Mini Size" options that are great for travel or trying out new products without a full commitment.
• Gifts with Purchase (GWP): Various brands often run promotions offering a complimentary gift when a customer purchases a certain amount of their products.
• Brand-Specific Events and Exclusive Launches: The Durham store often hosts special in-store events with specific brands (e.g., Glossier, Dior, Caudalie, Sol de Janeiro) where customers can discover new products, receive expert advice, and sometimes enjoy exclusive offers or freebies.
• Referral Programs: Sephora may have programs where existing customers can refer friends for discounts.

To stay informed about the latest promotions, North Carolina locals are highly encouraged to sign up for the Beauty Insider program, check the Sephora website's "Beauty Offers" page regularly, and follow Sephora's social media channels. Visiting the Durham store in person can also reveal unadvertised in-store specials.

Contact Information

For North Carolina residents looking to connect with SEPHORA at The Streets at Southpoint in Durham, here is their essential contact information:

Address: 6910 Fayetteville Rd, Durham, NC 27713, USA

Phone: (919) 544-4905

Mobile Phone: +1 919-544-4905

These contact details provide a direct and convenient way to reach the Durham Sephora store. Whether you have questions about specific product availability, want to inquire about current sales or Beauty Insider promotions, need to schedule a beauty service appointment, or simply wish to confirm store hours, a call to this number will connect you with their knowledgeable team. Their dedicated staff, as highlighted by customer reviews, is ready to assist you in planning your visit or addressing any beauty-related inquiries.

Conclusion: Why this place is suitable for locals

For North Carolina locals, particularly those in the Durham area and across the Triangle, SEPHORA at The Streets at Southpoint is an exceptionally suitable and highly valued destination for all their beauty needs. Its strategic location within a premier shopping complex ensures convenient access, making it an easy and enjoyable part of any shopping trip.

The true suitability of this Sephora for local residents lies in its unparalleled commitment to customer service and a comprehensive beauty experience. The glowing reviews for Beauty Advisors like Anna and Kevin, who provide "expert recommendations," "patient" assistance, and make customers "feel like I matter as a human," underscore a level of personalized care that is often rare in retail. This dedication ensures that whether you're a beauty novice or a seasoned enthusiast, you'll receive the guidance needed to make informed choices, even getting "out of stock products shipped to my home."

Furthermore, the vast selection of makeup, skincare, fragrance, and hair care products, coupled with the interactive "open-sell" environment, allows North Carolinians to explore and discover new favorites with confidence. The added convenience of "Buy Online, Pick Up in Store" and a robust "Beauty Insider" rewards program further cements its appeal. By choosing Sephora at The Streets at Southpoint, locals are not just purchasing beauty products; they are investing in expert advice, a supportive community, and a truly enjoyable shopping journey that caters to every aspect of their personal care and style.