1010 Hanes Mall Blvd, Winston-Salem, NC 27103, USA
For families and individuals across North Carolina seeking a convenient and value-driven shopping experience, Kohl's in Winston-Salem stands as a familiar and accessible destination. This article is designed to provide you, a local North Carolina resident, with a comprehensive look at the Kohl's store situated at Hanes Point Shopping Center. We'll delve into its offerings, special programs, and how it aims to serve the diverse needs of the community, helping you make the most of your next shopping trip.
Kohl's is a national department store chain known for offering a wide range of national and private-brand apparel, footwear, accessories, and home products for the entire family. Its business model focuses on providing value through frequent sales events, exclusive Kohl's Cash rewards, and loyalty programs. The Winston-Salem location, like others, aims to be a one-stop shop where you can find everything from activewear and dress clothes to kitchen appliances and bedding. While customer experiences can vary, with some noting challenges like understocked men's sections or needing clearer signage for online order pickups, Kohl's generally prides itself on providing an easy and enjoyable shopping environment with incredible savings. For North Carolina locals, Kohl's represents a strong option for everyday needs and special purchases alike, often making it a strategic choice for stretching your budget without compromising on quality or style.
The Kohl's store in Winston-Salem is conveniently located at HANES POINT SHOPPING CNTR, 1010 Hanes Mall Blvd, Winston-Salem, NC 27103, USA. This address places it within a well-established and easily accessible retail hub in Winston-Salem. Hanes Mall Boulevard is a major commercial artery, making the store simple to locate and reach for residents throughout Winston-Salem and the surrounding communities in North Carolina.
Being part of the Hanes Point Shopping Center means that the Kohl's location benefits from ample parking, which is a significant advantage for shoppers. The area is designed for convenient vehicular access, making it easy to drive directly to the store. Its proximity to other retail establishments and dining options within the broader Hanes Mall area allows for a seamless shopping experience where you can combine a visit to Kohl's with other errands or leisure activities. Public transportation routes may also serve this busy commercial district, providing alternative access for some local users. The strategic placement of Kohl's within this prominent shopping complex reinforces its role as a key destination for value-conscious and family-focused shoppers across North Carolina.
Kohl's offers a variety of services designed to enhance convenience and value for its customers. These services streamline the shopping process and provide additional benefits, catering to modern shopping habits. Key services include:
- Buy Online, Pick Up in Store (BOPUS): This popular service allows customers to shop on Kohls.com and pick up their orders at the Winston-Salem store. While customer feedback suggests some signage improvements are needed for larger items not in self-service bins, the core convenience of ordering online and picking up locally remains a valuable offering.
- Amazon Returns: Kohl's stores serve as convenient drop-off points for Amazon returns. Customers can initiate their return on Amazon.com, receive a QR code, and bring their items to Kohl's, where associates will pack, label, and ship the return for free. This is a highly convenient service for North Carolina Amazon shoppers.
- Kohl's Rewards Program: This free loyalty program allows customers to earn 5% Kohl's Rewards on every purchase, every day. Rewards convert into Kohl's Cash, which can be redeemed on future purchases. Kohl's Card holders can earn even more, at 7.5% Kohl's Rewards.
- Kohl's Cash Program: Beyond regular rewards, Kohl's frequently runs "Kohl's Cash earn periods" where customers receive an additional $10 Kohl's Cash for every $50 spent, which can then be redeemed during specific redemption windows.
- Sephora at Kohl's: Many Kohl's locations, including this one, feature a "Sephora at Kohl's" shop. This integration allows customers to access a wide range of prestige beauty products, including makeup, skincare, hair, and fragrance, within the convenience of their local Kohl's store. Sephora-trained Beauty Advisors are often available for personalized consultations.
- In-Store Returns: Kohl's generally has a flexible return policy, accepting most returns up to 180 days after the original purchase date, with or without a receipt, offering peace of mind to shoppers.
- Gift Registry Services: For occasions like weddings and baby showers, Kohl's provides gift registry services, making it easy for guests to find appropriate gifts.
The Kohl's store in Winston-Salem has several features and highlights that draw in North Carolina shoppers, despite some noted areas for improvement in customer feedback:
- Wide Range of Products: Kohl's stocks an extensive inventory covering apparel, shoes, and accessories for women, men, and children, along with a significant selection of home products like small electrics, bedding, luggage, and more. This breadth of merchandise makes it a versatile shopping destination.
- Popular National Brands: The store carries a variety of well-known national brands (e.g., Nike, Disney, Levi's, Keurig, KitchenAid), alongside Kohl's popular private labels (e.g., Croft & Barrow, Jumping Beans, SO, Tek Gear, Sonoma Goods for Life). This mix offers both recognizable quality and value.
- Value-Oriented Shopping: Kohl's is fundamentally designed around providing savings. The combination of regular sales, Kohl's Cash, and Kohl's Rewards ensures that customers can almost always find opportunities to get good value for their money.
- Amazon Return Hub: The convenience of being an Amazon return location is a significant draw, making it a frequent stop for many local residents, even if they aren't shopping for other items.
- Sephora Shop-in-Shop: The presence of a Sephora at Kohl's allows customers to access a higher-end beauty selection, which is a significant upgrade to typical department store beauty offerings and appeals to a broad range of beauty enthusiasts.
- Generally Organized Layout: While one review noted potential "empty shelves" in the men's section, Kohl's stores typically aim for a clean and organized shopping environment to facilitate easy Browse.
Kohl's is well-known for its aggressive and frequent promotions, making it a prime destination for deal-seeking shoppers in North Carolina. The store's promotional strategy often revolves around several key elements:
Kohl's Cash: This is arguably Kohl's most famous promotion. During designated "Kohl's Cash earn periods," customers receive $10 in Kohl's Cash for every $50 spent (before tax and after discounts). This Kohl's Cash can then be redeemed on a future purchase during specified redemption windows, effectively providing a discount on a later visit.
Kohl's Rewards: As a member of the free Kohl's Rewards program, customers earn 5% back on every purchase every day (that's $5 for every $100 spent), which is converted into Kohl's Cash in $5 increments on the first of the following month. Kohl's Card holders earn an enhanced 7.5% back.
Frequent Sales and Coupons: Kohl's regularly offers percentage-off coupons (e.g., 15%, 20%, 30% off your entire purchase), dollar-off coupons, and category-specific discounts. These coupons can often be stacked with Kohl's Cash and sometimes with other specific discounts, leading to substantial savings.
Clearance and Markdowns: The store features dedicated clearance sections where items are significantly reduced to clear inventory, offering some of the deepest discounts available. These prices are often stackable with Kohl's Cash and coupons for even greater savings.
Email and Text Alerts: Signing up for Kohl's email newsletter and text alerts provides customers with early access to promotions, exclusive coupons, and notifications about Kohl's Cash earn and redeem periods.
Kohl's Card Benefits: Holding a Kohl's Card often grants access to exclusive savings events, personalized offers, and higher Kohl's Rewards earning rates, further enhancing the value for loyal shoppers.
These layers of promotions create a dynamic shopping environment where savvy North Carolina customers can strategize their purchases to maximize savings. It's always advisable to check the Kohl's app or website for current promotions before visiting.
For direct communication and inquiries about the Kohl's store in Winston-Salem, here is the essential contact information:
Address: HANES POINT SHOPPING CNTR, 1010 Hanes Mall Blvd, Winston-Salem, NC 27103, USA
Phone: (336) 659-6562
Mobile Phone: +1 336-659-6562
These phone numbers connect you directly to the Winston-Salem location, allowing you to inquire about specific product availability, store hours, online order pick-up processes, or any other in-store services. While the provided feedback indicates potential for improvement in specific areas like signage for online pickups, direct communication with the store can often clarify questions before your visit. For broader customer service issues, questions about Kohl's Card, or online order inquiries not specific to the store, Kohl's also provides national customer service hotlines and chat support via their corporate website. However, for a truly local interaction, the provided store number is your best bet.
For North Carolina locals, the Kohl's store at Hanes Point Shopping Center in Winston-Salem remains a highly suitable and valuable department store option. While some customer experiences highlight areas for improvement, such as inventory consistency in certain departments or clarity in online pickup instructions, these are often outweighed by the store's overarching benefits.
Kohl's provides an accessible and extensive range of products for every member of the family and for various home needs, offering convenience and variety under one roof. The consistent focus on value through its renowned Kohl's Cash program, Kohl's Rewards, and frequent sales allows North Carolina residents to maximize their budgets, making quality items more affordable. The added convenience of services like Amazon returns and the dedicated Sephora at Kohl's beauty section further solidifies its position as a practical and attractive shopping destination. Despite minor operational hiccups that can occur in any large retail environment, the core proposition of Kohl's – affordability, wide selection, and customer-centric programs – makes it an excellent choice for locals seeking a reliable and rewarding shopping experience in Winston-Salem. It's a place where smart shopping habits are truly rewarded, catering effectively to the everyday needs and special occasions of the community.