Kohl's

Hello, fellow Hoosiers! When it comes to finding a wide array of products for the entire family and home, all under one convenient roof, Kohl's has long been a familiar and trusted name across Indiana. Right here in New Albany, our local Kohl's store serves as a comprehensive department store, offering everything from fashionable apparel and accessories to home essentials, small electrics, and even a dedicated beauty experience with Sephora at Kohl's. This article aims to provide a clear, engaging, and informative overview of the Kohl's located in New Albany, focusing on details that matter most to local users, offering a factual yet friendly perspective on its offerings and overall shopping experience.

Kohl's has established itself as a go-to destination for everyday value and convenience. It's designed to be a one-stop shop where you can outfit the whole family, refresh your living space, or pick up those essential items you need. The store's philosophy centers on offering national brands you love alongside quality private brands, ensuring a diverse selection to meet various tastes and budgets. What truly sets Kohl's apart is its commitment to providing an accessible shopping experience, often enhanced by popular savings initiatives like Kohl's Cash and Kohl's Rewards. While some customers have expressed concerns about coupon restrictions or certain return policies, many appreciate the overall ease of shopping and the wide variety available. The New Albany location embodies this approach, striving to provide a welcoming environment where shoppers can efficiently find what they need, often with the help of dedicated sales associates. This mix of extensive inventory and value-driven promotions makes Kohl's a relevant choice for busy Indiana households.

The Kohl's store in New Albany is conveniently located at 3899 Charlestown Rd, New Albany, IN 47150, USA. This address places it within a prominent and easily accessible retail corridor, making it a well-known landmark for residents across New Albany and the surrounding communities in Southern Indiana. Charlestown Road is a major commercial street, home to numerous shops, restaurants, and other services, ensuring that the Kohl's store is a natural stop for many daily errands or dedicated shopping trips.

Accessibility is a key advantage of this Kohl's location. As a standalone department store with a large footprint, it benefits from extensive parking facilities, which are typically ample and straightforward to navigate, even during peak shopping hours. This convenience helps to ensure a stress-free start to your shopping experience. The location on Charlestown Road provides excellent connectivity to major roadways, allowing for easy access from various parts of New Albany, as well as nearby cities like Jeffersonville and Clarksville. For those who may utilize public transportation, local bus routes might also serve the Charlestown Road area, offering additional options for reaching the store. The strategic placement within a busy retail environment means that a visit to Kohl's can be seamlessly integrated into a larger day of errands or recreational activities, enhancing its appeal and suitability for local users in Indiana who value convenience and efficiency in their shopping endeavors.

Kohl's in New Albany offers a wide array of products and services designed to meet diverse customer needs. Here’s a detailed look at what you can find:

• Apparel for All Ages: An extensive selection of clothing, shoes, and accessories for women, men, juniors, and children. This includes activewear from national brands like Nike, Under Armour, and Adidas, as well as Kohl's private brands such as SONOMA Goods for Life, SO, and LC Lauren Conrad. They also carry adaptive apparel.
• Home Goods & Decor: A broad range of items for every room in the house, including bedding, bath essentials, kitchenware, small appliances, furniture, home decor, and outdoor living products.
• Beauty | SEPHORA at Kohl's: A dedicated in-store Sephora shop offering a curated selection of over 135 prestige beauty brands in makeup, skincare, hair care, and fragrance, complete with Sephora-trained Beauty Advisors.
• Jewelry & Watches: A variety of fine jewelry, fashion jewelry, and watches for men, women, and children, including engagement and wedding rings.
• Kids & Toys: A comprehensive department for children's clothing, toys for various age groups, and a Babies "R" Us shop-in-shop for baby essentials and registry services.
• Customer Service Desk: Handles returns and exchanges efficiently. Kohl's has a flexible return policy, accepting most returns with or without a receipt within 90 days for non-Kohl's Card transactions and 120 days for Kohl's Card transactions. Sephora items have a 60-day return window.
• Buy Online, Pick-Up In Store (BOPUS): A convenient service allowing customers to purchase items online and pick them up quickly at the New Albany store, saving on shipping costs and wait times.
• Amazon Returns: Many Kohl's locations, including the one in New Albany, provide the convenient service of accepting Amazon returns, offering a hassle-free drop-off point for online purchases.
• Kiosk Services: The store may feature kiosks for services like Coinstar, ecoATM, Minute Key, and Redbox.

The Kohl's store in New Albany boasts several key features and highlights that enhance its appeal as a department store for local Indiana shoppers.

• Comprehensive Product Assortment: One of Kohl's greatest strengths is its sheer variety. Customers can find almost anything they need, from clothing for every family member to home essentials, small appliances, and even beauty products from Sephora. This "one-stop shop" convenience is highly valued by busy individuals and families in the area.
• Efficient Shopping Experience: Customer reviews often highlight the speed and ease of shopping. One customer specifically noted an experience with a sales associate, Carrie, who provided quick and helpful service, completing an exchange, ringing up new items, and applying Kohl's Cash all "in there 15 minutes." This demonstrates a commitment to efficient and customer-focused interactions.
• Sephora at Kohl's Integration: The presence of a dedicated Sephora shop within the store is a significant highlight. This partnership brings prestige beauty brands and expert beauty advisors to New Albany, offering a high-end beauty shopping experience directly within a familiar and accessible department store.
• Focus on Value and Rewards: Kohl's is well-known for its Kohl's Cash and Kohl's Rewards programs, which allow customers to earn and redeem savings on their purchases. While some customers have expressed frustration over coupon restrictions, the ability to accumulate and use Kohl's Cash remains a strong draw for many value-conscious shoppers.
• Customer Service Focus: Despite varying individual experiences, many reviews praise the helpfulness and attentiveness of the staff, indicating that many associates strive to provide positive customer service, assisting with everything from finding specific items to processing returns and exchanges.
• Convenient Services: The availability of services like Buy Online, Pick-Up In Store (BOPUS) and Amazon Returns adds significant convenience, streamlining the shopping process and making Kohl's a practical hub for various errands.

Kohl's is renowned for its dynamic promotions and special offers, providing numerous opportunities for local Indiana shoppers to save. While specific deals rotate frequently, customers can generally expect the following:

• Kohl's Cash: This is a cornerstone of Kohl's promotions. During specific earn periods, customers receive $10 in Kohl's Cash for every $50 spent, which can then be redeemed on future purchases during designated redemption periods. This offers significant savings across various departments.
• Kohl's Rewards: Members of the free Kohl's Rewards program earn 5% Kohl's Rewards on every purchase, every day (equivalent to $5 for every $100 spent). Kohl's Card holders earn 7.5%. These rewards are converted into $5 Kohl's Cash increments and emailed monthly, valid for 30 days.
• Coupon Codes & Percent-Off Discounts: Kohl's frequently issues percent-off coupons (e.g., 15%, 20%, 30% off), often stackable with Kohl's Cash and specific department or brand promotions. While one customer expressed frustration with coupon eligibility, many shoppers find excellent value when strategically using these offers.
• Seasonal Sales & Clearance: Look out for major sales events throughout the year, especially during holidays (e.g., Black Friday, Memorial Day, Labor Day) and end-of-season clearance events, offering deep discounts across all departments.
• Senior & Military Discounts: Kohl's offers a 15% Senior Discount every Wednesday for customers aged 60 and above, and a 15% Military Discount every Monday for active military, veterans, retirees, and their immediate family members (in-store only).
• "Buy One, Get One" Deals: These promotions are common on apparel, accessories, and home items, providing savings when purchasing multiple items.
• "Limited-Time Deals": Flash sales on specific products or categories are often announced, offering short-term opportunities for savings.

To maximize savings, locals are encouraged to sign up for Kohl's email alerts, download the Kohl's app, and link their Kohl's Rewards and Sephora Beauty Insider accounts for "Twice the Rewards" on Sephora purchases. Always check coupon exclusions and redemption dates.

For those in Indiana looking to visit or connect with the Kohl's store in New Albany, here is the essential contact information:

• Address: 3899 Charlestown Rd, New Albany, IN 47150, USA
• Phone: (812) 948-1888

While a mobile phone number (+1 812-948-1888) is also listed, the primary landline is typically the most direct way to reach the store for general inquiries about product availability, current promotions, or specific services like Amazon returns. It is always a good practice to confirm the most up-to-date store hours before your visit, especially around holidays or for specific departmental needs, as these can sometimes vary. Typical operating hours for the New Albany location are: Monday-Thursday 9:00 AM - 10:00 PM, Friday 9:00 AM - 11:00 PM, Saturday 8:00 AM - 11:00 PM, and Sunday 9:00 AM - 9:00 PM.

In conclusion, for residents across Indiana, and particularly those in the New Albany area, the Kohl's store at 3899 Charlestown Rd stands as a highly suitable and beneficial department store. Its prime location offers excellent accessibility and ample parking, making it a convenient destination for a wide range of shopping needs. What truly makes Kohl's ideal for locals is its comprehensive product assortment, catering to the entire family and home, combined with its strong emphasis on value through Kohl's Cash and Kohl's Rewards. The integration of a dedicated Sephora at Kohl's further elevates the shopping experience, bringing prestige beauty brands directly to the community. While individual experiences with promotions or specific return policies may vary, the overall sentiment highlights the convenience, the broad selection of national and private brands, and the helpfulness of many staff members, contributing to an efficient and satisfying shopping trip. For Hoosiers seeking a reliable, value-driven, and diverse retail experience, Kohl's in New Albany remains a go-to choice, cementing its role as a key part of our local community.